Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,829
shipping
28,793
quality
29,353
This company responds to reviews on average within 1 day

Instant Feedback

530,951 reviews

We monitor reviews for authenticity

New Hampshire
2 reviews
0 helpful votes
Follow Pam U.
Unfollow Pam U.
Share Review
Report Review

Satisfied customer
September 3, 2021

Pleased with how fast they arrived! Not a bad price!

Date of experience: September 3, 2021
California
1 review
0 helpful votes
Follow Dennis U.
Unfollow Dennis U.
Share Review
Report Review

Great experience
September 3, 2021
Updated review

Quick, Easy ordering.
Plus, I get to choose the tires that suits my need.

Date of experience: September 3, 2021

Quick, Easy ordering
August 28, 2021
Previous review

Quick, Easy ordering.
Plus I get to choose the tires that suits my need, not what someone wants to clear out of there stock.

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
Follow Jordan O.
Unfollow Jordan O.
Share Review
Report Review

Great deal
September 3, 2021

Really fast and easy experience! Good price! Would definitely recommend

Date of experience: September 3, 2021
Wisconsin
1 review
0 helpful votes
Follow Willie Z.
Unfollow Willie Z.
Share Review
Report Review

W. P.
September 3, 2021

Easy way to buy tires. My second time ordering from Tire Rack.

Date of experience: September 3, 2021
Wisconsin
1 review
0 helpful votes
Follow Kerry H.
Unfollow Kerry H.
Share Review
Report Review

Michelin Latitude Tour
September 3, 2021
Updated review

Tire Rack had very competitive pricing. The turn around on orders from my experience is awesome.

Date of experience: September 3, 2021

Great prices
August 27, 2021
Previous review

Great prices

Date of experience: August 27, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Jacob C.
Unfollow Jacob C.
Share Review
Report Review

Fast shipping
September 3, 2021
Updated review

Website is easy to use. Thatlley also have a great selection. It's nice you can shop by size and not vehicle. Especially when you want oversized tires.

Date of experience: September 3, 2021

Website is easy to use
August 28, 2021
Previous review

Website is easy to use.

Date of experience: August 28, 2021
Iowa
1 review
0 helpful votes
Follow Makenzie X.
Unfollow Makenzie X.
Share Review
Report Review

Wheel Order
September 3, 2021

Was relatively easy to find wheels, but there were so many options! I spent a good amount of time trying to find the right ones. The delivery was pretty quick, but unfortunately two of the wheels I received were damaged, thus causing a delay in getting the new wheels on my vehicle.

Date of experience: September 3, 2021
California
1 review
0 helpful votes
Follow Clifford H.
Unfollow Clifford H.
Share Review
Report Review

New Wheels and Tires
September 3, 2021
Updated review

Very easy and convenient process.
Excellent service and excellent product.

Date of experience: September 3, 2021

Easy online experience
August 28, 2021
Previous review

Easy online experience.

Date of experience: August 27, 2021
Colorado
1 review
0 helpful votes
Follow K F.
Unfollow K F.
Share Review
Report Review

Excellent.
September 3, 2021

Excellent automated service from purchase to delivery. Well done.

Date of experience: September 3, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

Easy Process
September 3, 2021
Updated review

Very easy to shop on the website and find several choices.

Date of experience: September 3, 2021

Very easy to shop on the website
August 28, 2021
Previous review

Very easy to shop on the website.

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
Follow KARL H.
Unfollow KARL H.
Share Review
Report Review

Surprise price
September 3, 2021

Tire was in stock, delivered to store when expected, had to call to see if delivered when they should've called me, installed today 9/3/21. Bought 4 tires during a sale 6 or 7 2019@ 183.00/ea, paid 290.00/freight for 1. Great tires BF Goodrich Rugged Trail TAs. I get 60k for each set. Only reason I needed this 1 was an accident that had a 1.5" slice in sidewall which happened on 7/7/21 rear passenger side. Had the store air up the original spare which still looks good, 2003 Dodge Ram 2500 4x4 long bed 196k miles.

Date of experience: September 3, 2021
Montana
1 review
0 helpful votes
Follow Dagny G.
Unfollow Dagny G.
Share Review
Report Review

Good tire
September 3, 2021

I needed one tire shaved for my AWD car and Tire Rack cam through! Shaving is right on the money and quick service thank you!

Date of experience: September 3, 2021
Pennsylvania
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

Great Customer Service
September 3, 2021
Updated review

The installer I chose was having some business problems, so before my tires were delivered, I was able to contact Tire Rack so that they could re-route my tires to a new installer. They contacted UPS while my tires were out for delivery. They showed up at my new installer only 1 day later than originally planned.

Date of experience: September 3, 2021

Easy to navigate thru this web page
August 28, 2021
Previous review

Easy to navigate thru this web page.

Date of experience: August 28, 2021
Missouri
1 review
0 helpful votes
Follow Alvin D.
Unfollow Alvin D.
Share Review
Report Review

New shoes for my GTO
September 3, 2021
Updated review

Site is easy to use and got what I wanted without much trouble.

Date of experience: September 3, 2021

Site is easy to use and got what I wanted without much...
August 26, 2021
Previous review

Site is easy to use and got what I wanted without much trouble.

Date of experience: August 26, 2021
Washington
2 reviews
0 helpful votes
Follow Phillip E.
Unfollow Phillip E.
Share Review
Report Review

Quick and easy service
September 3, 2021

In prep for the winter season needed to replace the rear tires on the X3, easy to navigate web site and really fast service to the house

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
Follow Arch E.
Unfollow Arch E.
Share Review
Report Review

The best on-line option.
September 3, 2021
Updated review

Intuitive process, with some ability to compare tires.

Date of experience: September 3, 2021

Intuitive process
August 28, 2021
Previous review

Intuitive process.

Date of experience: August 28, 2021
North Carolina
1 review
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

Solid service
September 3, 2021

Good. No complaints! The communication about shipment and delivery was very appreciated.

Date of experience: September 3, 2021
Hawaii
1 review
0 helpful votes
Follow Ryanne W.
Unfollow Ryanne W.
Share Review
Report Review

Great service!
September 3, 2021

I live in Hawaii and it's almost impossible to find mainland companies that ship to Hawaii residents at a reasonable cost. I ordered a tire and receive my package within a few days with FedEx Express. And the cost for it all was fair and reasonable!

Date of experience: September 3, 2021
Ohio
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

New wheels and tires for my MR2
September 3, 2021
Updated review

Not the first time I've done this. Tire Rack rocks!

One issue with UPS... Why did they send my tires to our local UPS hub 12 miles away, then send them to Columbus, 150 miles away? Delivery was one day late, but the Rack gave me a credit for my trouble.

Date of experience: September 3, 2021

Not the first time I've done this
August 28, 2021
Previous review

Not the first time I've done this. Tire Rack rocks!

Date of experience: August 28, 2021
Washington
1 review
0 helpful votes
Follow Jeff A.
Unfollow Jeff A.
Share Review
Report Review

Easy and great pricing.
September 3, 2021

Looking for a not too common tire size. 205-50-15 for my E30. Great selection and pricing. The Continental's look great on it!

Date of experience: September 3, 2021