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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Reasonable price. Amazing time delivery. Overall wonderful
Everything was fine except they allow you to schedule a installation time from one of their installers which is good. My problem came when I went to my scheduled appointment and they told me those appointments were no good and I have to set my time up with them (5 days later).
Ridiculous amount of difficulty filling in the forms and I feel like I should've been directed directly to PayPal. My installer was not on the list and I have used them before and it took me about 15 minutes to find it and plug in the address
Ridiculous amount of difficulty filling in the forms and I feel like I should've been directed directly to PayPal. My installer was not on the list and I have used them before and it took me about 15 minutes to find it and plug in the address
Easy shopping experience. Able to find what I needed easily and quickly. Had it ordered and the delivered fast. Thank you Tire Rack!
A++. Easy user friendly site. Great information provided on each tire to compare
A++. Easy user friendly site. Great information provided on each tire to compare
For someone who knows absolutely nothing about cars, tire rack made it easy to find the tires I needed, that were affordable and came within 2 days of ordering
Tire Rack has a great selection and great prices on tires! The website is very helpful.
Tire Rack has a great selection and great prices on tires! The website is very helpful.
Best experience on buying tires ever. This is my fourth time buying tires from tire rack, I will never go to a store to purchase tires except tire rack
Not the 1st order with them they continue to be very good. Very satisfied with them
Quick, super easy! I got my tires within just a few days of ordering them, which was very surprising.
Quick, easy and hopefully I will get my tires soon!
Quick, easy to order and find the product on the website.
Great product and pricing. Delivery time not horrible but I expected better.
Reliable service, fast shipping and great customer service with regards to road hazard warranty.
Reliable service, fast shipping and great customer service with regards to road hazard warranty.
Outstanding service, shipment was not next day but o got the order in good time and the tire mounting dealer service (NTB Bowie) was excellent as well. Overall I am very pleased with doing business with Tire Rack.
It's so very easy to use this site, I have bought several sets of tires over the years and will definitely be back!
It's so very easy to use this site, I have bought several sets of tires over the years and will definitely be back!
I was able to order the tires i wanted from the comfort of home, so easy!
Ordered late night, shipped fast, installed 2 days later.
A+++. A loyal customer with tire rack. Very fast delivery and great product. No other company of choice when purchasing tires.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
David, thanks for the feedback and certainly sorry to hear of the experience. We will take the appropriate measures to make sure these type of occurrences happen less and less. As always thank you for your business.