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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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A great buying experience, with information on products, wide range of availability and top notch web buying experience. The feedback collecting experience not as good though.
Tire Rack parts and service are top notch. Good parts every time and economical choices too.
Went through process got bumped out and had to go back in
I'm so grateful for the testing and reviewing that tire rack performs. Their reviews are so spot on, I know exactly what I'm going to get when the tire goes on the vehicle.
Only takes me a few minutes to shop for tires. Tire rack has done all the reviews and testing, I use most of my tires on track days and all of the tire rack test results are spot on for performance.
Tire Rack is the only place I get my tires. Either for my 24 XSE Camry or my 23 WRX. It's my go to sport tire for my aggressive driving.
They always deliver. And fast. They have the best brands. What else i need.
Quick and easy to find a great selection of tires at competitive prices. Lots of authorized installers in my area.
Needed tires fast for my truck and I know that I can always depend on TireRack. Com to have the Brand I want in the size I need in the timeframe that exceeds my expectations.
Website is very user friendly and provides access to a huge number of product.
I always order my Brake Parts from Tire Rack for my Nissan 370z Touring Sport because they have the best products and prices.
First time product was damaged during shipment and tire rack made it right even tho it was out of their hands they over nighted the product
I wish you had a wider list of installers to choose from. I've had my tires installed 3 times by Big O Tires and I always have to manually enter their address in.
Local supplier never have the inventory. Tire Rack does!
Victoria was a huge help and made the process seamless.
This is the 4th time buying tires, also purchase brakes and rotors - all around great service... additionally, the crew at Discount tire is awesome...
I've been ordering my tires from Tire Rack for years. My brother recommended them. I've spoken to the Research & Development and they've saved me hundreds of dollars on every purchase. In addition, shipping is free and always expedient. I love my vehicle. Safety is paramount for me as I'm a Realtor and travel is intrinsic to my business. As always well done.
Spoke to Research & Developnent Professionals and they weren't taken aback due to being female. They understood, quite like in " My Cousin Vinny" women who've grown up and worked with car enthusiasts and Motor Heads will know what they're looking for. But also ask the right questions. I trust Tire Tack. My neice had a tire mis-perform. They replaced it immediately. No shipping fees, 100% Free - with an apology. Tire Rack didn't do anything wrong. The high end tire she bought simply was defective.
I've been buying tire from Tire Rack for decades. I can't overstate my praise for Tire Rack from my experience with SUV, sedan, and sports/convertible vehicles, with tires ranging from All Season Touring to Summer (All-year in Florida) and Winter Tires mounted on steel rims (when I was in NJ). If you're not sure... Compare a few tires and read the reviews... There is no other place in Tire Racks' league.
I was greeted at the front door. I was asked my name and appointment time. I was told how long my car would take. It was actually sooner than the estimate.
Keep up the great work
The information on the website for tire reviews are excellent. The website is easy to follow and purchase and install scheduling works great.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Cynthia, I appreciate your honest feedback and apologize for the delay and inconvenience you experienced during the credit line process. Hoping the rest of your order runs smoother. We appreciate you sticking with us.