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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,063 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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I was hoping to use PayPal, but as I will pick them up from a distribution center I will need to use my CC. Understandable, but partially disappointed. Order was placed on Internet at 2am. Tires were ready to pick up 5 hours later!

Date of experience: September 15, 2021
KN
1 review
0 helpful votes
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Tire Rack makes it easy
September 16, 2021

There are lots of options and detailed rating info for a variety of vehicles. They have reports where Tire Rack tested the tires in real world conditions to give comparisons among different tires. They can easily narrow down the best choices for you.

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Good value for the money.
September 16, 2021

Good options and pricing. Good value for the money; excellent installation by local vendor.

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Close out tires... great deal
September 16, 2021
Updated review

I was looking to replace my tires with OEMs and found them on your site. Great selection and good prices.

Date of experience: September 15, 2021

Website is easy to use
July 26, 2020
Previous review

Website is easy to use.

Date of experience: July 26, 2020
Illinois
1 review
0 helpful votes
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Easy Experience
September 16, 2021

Love the reviews and comparisons, and easy order process

Date of experience: September 15, 2021
Ohio
2 reviews
0 helpful votes
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GREAT FIND!
September 15, 2021
Updated review

Thank you, Tire Rack! You were able to get me the four tires I wanted when the local Firestone Dealer couldn't. So, on we go to the northwoods happy and safely on the road. Good on you!

Date of experience: September 15, 2021

Really confusing
October 9, 2021
Previous review

Really confusing

Date of experience: September 9, 2021
Maryland
1 review
0 helpful votes
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Tire Rack is Awesome!
September 15, 2021

Isaac did a wonderful job assisting me today and the checkout process was extremely easy. Thank you!

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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Manny F. Review
September 15, 2021

Ordering was easy and straight forward. They came to me and even met me at a different location than I originally listed. I liked the flexibility!

Date of experience: September 15, 2021
Alabama
1 review
0 helpful votes
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Free shipping
September 15, 2021

Website timed out and that sucked. Like that I got free shipping.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Excellent Service
September 15, 2021

I believe your site flows very nicely, Items are well displayed

Date of experience: September 15, 2021
Maryland
1 review
0 helpful votes
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3 order. I sure more to go!
September 15, 2021

Every time I order they have always been reliable. Thank you Tire Rack. For supply a more understandable price for good new tires.

Date of experience: September 15, 2021
New Jersey
1 review
0 helpful votes
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Excellent service
September 15, 2021
Updated review

Great service and customer support. The customer support actually called me to advise/correct my choice on the tire selection.

Date of experience: September 15, 2021

Great service and customer support
September 8, 2021
Previous review

Great service and customer support. The customer support actually called me to advise/correct my choice on the tire selection.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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One Word: Superb!
September 15, 2021

Right product, right price and quick delivery. Just what I needed!

Date of experience: September 15, 2021
Vermont
2 reviews
20 helpful votes
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Great rims and service
September 15, 2021
Updated review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Date of experience: September 15, 2021

You guys make it super easy to find the right wheels...
September 4, 2021
Previous review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Very Satisfied
September 15, 2021

Sales person helpful was able to answer some of my questions and online ordering is user friendly

Date of experience: September 15, 2021
South Carolina
2 reviews
0 helpful votes
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Great!
September 15, 2021
Updated review

Great! - I have a hard to find tire. I was told that it would be unlikely if TireRack didn't have them. Sure enough, they had multiple options in stock and I can get them delivered and installed to a dealer nearby. I'm new in the area so I didn't know dealers either, so this made it very helpful! Only 4 stars, due to technical issues on the "scheduling appointment" feature - it just kept timing out, but I called the store directly. So not a big deal.

Date of experience: September 15, 2021

Great!
September 9, 2021
Previous review

Great! - I have a hard to find tire. I was told that it would be unlikely if TireRack didn't have them. Sure enough, they had multiple options in stock and I can get them delivered and installed to a dealer nearby. I'm new in the area so I didn't know dealers either, so this made it very helpful! Only 4 stars, due to technical issues on the "scheduling appointment" feature - it just kept timing out, but I called the store directly. So not a big deal.

Date of experience: September 9, 2021
Illinois
1 review
0 helpful votes
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Fast Shipping!
September 15, 2021
Updated review

The customer service agent was very helpful. The shipment was delivered promptly and on time. Appreciate the support.

Date of experience: September 15, 2021

The customer service agent was very helpful
September 9, 2021
Previous review

The customer service agent was very helpful.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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First of Future Purchases
September 15, 2021
Updated review

Name brands affordable and stocked, delivery was also very quick with product arriving in well condition. I only wish they came in boxes to detour from wondering eyes or the ability to request drop off instructions

Date of experience: September 15, 2021

Name brands affordable and stocked hope deliver too
September 9, 2021
Previous review

Name brands affordable and stocked hope deliver too

Date of experience: September 9, 2021
New Jersey
1 review
0 helpful votes
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Finding the tires was easy, but the website wouldn't let me choose steel rims for all-season tires, only if I selected snow tires would steel wheels appear as on option. Eventually a Customer Service agent (Todd) reached out to me and he helped me revise my order. I received the tires & rims within two days, and they were packed well: each tire was sandwiched between cardboard secured by plastic straps.

Date of experience: September 15, 2021
Florida
1 review
0 helpful votes
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Great Service/Great Prices
September 15, 2021
Updated review

Easy, good prices. No reason to shop elsewhere. Helpful and easy to use customer service.

Date of experience: September 15, 2021

Easy, good prices
September 9, 2021
Previous review

Easy, good prices. No reason to shop elsewhere.

Date of experience: September 9, 2021