Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,058 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

New tires
September 16, 2021
Updated review

Quick and easy and I love that they have finance options available.

Date of experience: September 16, 2021

Quick and easy!
September 10, 2021
Previous review

Quick and easy!

Date of experience: September 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

Order arrived on time and was very efficient. Price was good too.

Date of experience: September 16, 2021

So far ok, need to see if order arrives on time
September 7, 2021
Previous review

So far ok, need to see if order arrives on time.

Date of experience: September 7, 2021
Delaware
2 reviews
0 helpful votes
Follow Frederick N.
Unfollow Frederick N.
Share Review
Report Review

Satisfied customer
September 16, 2021

Website is very user friendly. My tires came quickly as advertised. My experience at the authorized installed was pleasant. I will purchase from Tire Rack again and recommend others do the same.

Date of experience: September 16, 2021
Connecticut
1 review
0 helpful votes
Follow Leonard S.
Unfollow Leonard S.
Share Review
Report Review

Fast, Easy and Decent Pricing
September 16, 2021

Good. Site was a bit confusing.
The delivery of the tires was fast. The installer completed installation as promised and their pricing was reasonable. Overall, I would rate the experience as quite positive. It was my first time ordering from Tire Rack as I have always gone directly to a tire dealer. Via Tire Rack I was able to purchase the tires that I wanted at a lower price including the additional installation costs.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Wiper Blade Purchase
September 16, 2021
Updated review

Shipping is very expensive. It will be worth it if the product arrives on Monday as stated.

Date of experience: September 16, 2021

Shipping is very expensive
September 10, 2021
Previous review

Shipping is very expensive. It will be worth it if the product arrives on Monday as stated.

Date of experience: September 10, 2021
New York
1 review
0 helpful votes
Follow Kieran X.
Unfollow Kieran X.
Share Review
Report Review

Great!
September 16, 2021
Updated review

Easy to navigate website. Fast shipping and low prices.

Date of experience: September 16, 2021

Easy to navigate website
September 9, 2021
Previous review

Easy to navigate website.

Date of experience: September 9, 2021
Maryland
1 review
0 helpful votes
Follow Keith L.
Unfollow Keith L.
Share Review
Report Review

Review
September 16, 2021

It took a little longer to ship than I was told. Just messed up my mechanics appointment. Other than that great so far.

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
Follow Rijkaard G.
Unfollow Rijkaard G.
Share Review
Report Review

Bridgestone Potenza AS+
September 16, 2021
Updated review

I've used tire rack for years now. I used them to change all four of my Bridgestone tires on my 2007 335i, my girlfriends 2008 Camry, and now my 2017 Infiniti.

Date of experience: September 16, 2021

I've used tire rack for years now
September 10, 2021
Previous review

I've used tire rack for years now. I used them to change all four of my Bridgestone tires on my 2007 335i, my girlfriends 2008 Camry, and now my 2017 Infiniti.

Date of experience: September 10, 2021
Georgia
1 review
0 helpful votes
Follow Steve E.
Unfollow Steve E.
Share Review
Report Review

Excelante experience
September 16, 2021

Good service, had a large selection of tires to pick from. Shipped sane day. Arrived 2 days after purchase.

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review

Tire pressure sensor
September 16, 2021
Updated review

Fast easy reorder as I have ordered them before, fast delivery service

Date of experience: September 16, 2021

Fast easy reorder
September 10, 2021
Previous review

Fast easy reorder

Date of experience: September 10, 2021
Illinois
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Great pricing, quick delivery, & easy install at Firestone
September 16, 2021
Updated review

Had trouble getting appointment scheduled at installer - kept getting message - "your appt scheduling was ended to protect your privacy/security" took me over 20 times to finally get that done

Date of experience: September 16, 2021

Had trouble getting appointment scheduled at installer
October 10, 2021
Previous review

Had trouble getting appointment scheduled at installer - kept getting message - "your appt scheduling was ended to protect your privacy/security" took me over 20 times to finally get that done

Date of experience: September 10, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Richard Y.
Unfollow Richard Y.
Share Review
Report Review

So far so good we will see after I break them in. The installer took over 2 hours to install seemed slow. They ask to take for a test drive I should have said NO. Car was not running right I think they may have driven it HARD not happy with them!

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
Follow Christoph G.
Unfollow Christoph G.
Share Review
Report Review

Great experience
September 16, 2021
Updated review

Got some great help from customer service on wheel fitment and TPMS. Ended up picking some gorgeous BBS wheels that I'm really happy with. Arrived quite quickly. I've never had a bad experience with Tire Rack.

Date of experience: September 16, 2021

Yay TireRack's great
September 10, 2021
Previous review

Yay TireRack's great

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
Follow Dave V.
Unfollow Dave V.
Share Review
Report Review

Would use TireRack again.
September 16, 2021

It was really easy to navigate. I'll be honest, I had multiple webpages open while shopping, and yours was one of the best, if not the best to navigate and find what I needed.

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
Follow Philippe-Antoine F.
Unfollow Philippe-Antoine F.
Share Review
Report Review

Great way to buy tires
September 16, 2021

Very efficient website, easy to search. Availability of tires is fabulous in these times!

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Share Review
Report Review

First experience with Tire Rack
September 16, 2021

Easy peasy, could not get the tires from the manufacturers stores, but tire rack had them, although at a higher price. Not tire Racks issue, but ups missed original delivery, so I had to reschedule my appointment to have tires mounted, but it is what we have to live with these days. Overall I would buy tires this way again.

Date of experience: September 16, 2021
Virginia
2 reviews
0 helpful votes
Follow Kenneth V.
Unfollow Kenneth V.
Share Review
Report Review

Great Service.
September 16, 2021
Updated review

Very easy to deal with with super fast service getting the tires to me.

Date of experience: September 16, 2021

Great and easy
September 10, 2021
Previous review

Great and easy.

Date of experience: September 10, 2021
Connecticut
1 review
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

Loved the ease at which I could shop for tires, from the variety based on price, to the ease of booking my installation. Super Happy!

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Very reliable company
September 16, 2021
Updated review

Easy as usual. Finding the tire size I use isn't a problem. The site does nag me since I use a tire size not stock for the car, but it's nice to know that feature is there for other vehicles I order tires for so I get the ones I want to use. Checking out is a breeze too.

Date of experience: September 16, 2021

Great
September 20, 2019
Previous review

Great. Found what I wanted and checked out very easily and quickly.

Date of experience: September 20, 2019
Kentucky
1 review
0 helpful votes
Follow Wesley D.
Unfollow Wesley D.
Share Review
Report Review

Continental true contact
September 16, 2021
Updated review

Easy interface, good website, was easy to navigate and find the tires I wanted

Date of experience: September 16, 2021

Easy interface, good website
September 9, 2021
Previous review

Easy interface, good website

Date of experience: September 9, 2021