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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,829
shipping
28,793
quality
29,353
This company responds to reviews on average within 1 day

Instant Feedback

530,951 reviews

We monitor reviews for authenticity

Maryland
2 reviews
0 helpful votes
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Easy and efficient
September 17, 2021

Love I can send them to my tire mechanic!
Great that you hD my tire size in stock!

Date of experience: September 17, 2021
New Jersey
1 review
0 helpful votes
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Awesome Again
September 17, 2021

Neal was very helpful with answering my questions and delivery was right on time.

Date of experience: September 17, 2021
Connecticut
1 review
0 helpful votes
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Easy site navigation and search. Painless check out.

Date of experience: September 17, 2021
New Jersey
1 review
0 helpful votes
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Easy and good deal
September 17, 2021
Updated review

No problem purchase. Simple and easy to use site. Very satisfied

Date of experience: September 17, 2021

Excellent so far
November 28, 2019
Previous review

Excellent so far

Date of experience: November 28, 2019
Pennsylvania
1 review
0 helpful votes
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Good. Easy to find the right size tire and check stock. Delivery was prompt and right to my front door via UPS Ground.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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Loved it. Waiting to see how speedy the shipping is.

Date of experience: September 17, 2021
Colorado
1 review
0 helpful votes
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Easy way to purchase tires
September 17, 2021

Very easy shopping experience all around. Hassle-free to have the tires installed at my home.

Date of experience: September 17, 2021
North Carolina
1 review
0 helpful votes
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My first online tire purchase
September 17, 2021

Great job! Amazing how easy and fast it was from click to install!

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Easy
September 17, 2021

Easy intuitive website that allows tire shopping uncomplicated

Date of experience: September 17, 2021
New York
1 review
0 helpful votes
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Purchase for my BMW 328i
September 17, 2021
Updated review

Easy to navigate and informative. Tire Rack gave good advice and recommendations. There were more to select in their inventory. Access to plenty of honest reviews helped me make a decision

Date of experience: September 17, 2021

Easy to navigate and informative
September 10, 2021
Previous review

Easy to navigate and informative.

Date of experience: September 10, 2021
Rhode Island
1 review
0 helpful votes
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Getting it rite the 1st time
September 17, 2021
Updated review

I'm happy... no hiccups to anything. Everything went smoothly

Date of experience: September 17, 2021

I'm happy...
September 11, 2021
Previous review

I'm happy... no hiccups to anything.

Date of experience: September 11, 2021

Nicole in the Windsor, CT store worked diligently to...
January 12, 2020
Previous review

Nicole in the Windsor, CT store worked diligently to help resolve an issue not caused by me... greatly appreciate her assistance.
I would rate her service separately, with 5 stars, had it not been for the difficulties to which the initial problem caused.

Date of experience: January 12, 2020
Kansas
1 review
0 helpful votes
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Tires
September 17, 2021

I love how this site is set up. Was easy to find what I wanted.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
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Great
September 17, 2021

Good product nice work would recommend to others. Used before for tires

Date of experience: September 17, 2021
Massachusetts
1 review
0 helpful votes
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I always order my tires and rims here for all my cars (7), they never let me down.

Date of experience: September 17, 2021

I always order my tires and rims here for all my cars...
September 4, 2020
Previous review

I always order my tires and rims here for all my cars (7), they never let me down.

Date of experience: September 3, 2020
Maryland
1 review
0 helpful votes
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Delighted
September 17, 2021

This was very easy! The delivery was flawless and the installation was very timely.

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Easy as could be
September 17, 2021

Easy and done. Ordered through the website, they showed up a few days later. Just dropped the tires and car off at the installer.

Date of experience: September 17, 2021
Virginia
2 reviews
0 helpful votes
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Tire Rack repeat customer
September 17, 2021

I have not have my tires installed yet, so I cannot complete the review at this time.

Date of experience: September 17, 2021
New York
1 review
0 helpful votes
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Buying 4 tires for a 2017 Acadia AWD SLT
September 17, 2021

Found what I was looking for. Website was very helpful and easy to order from. I was able to compare tires and purchase the tires I thought were best fit for my vehicle and had the best price.

Date of experience: September 17, 2021
Michigan
1 review
0 helpful votes
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Very happy
September 17, 2021

Slick, helpful, easy to use web-site - good communication - product exceeded expectations - delivery was quick as promised

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Satisfied Customer
September 17, 2021
Updated review

I've purchased products from tirerack.com before and have had a really good experience! I expected same with my most recent purchase!

Date of experience: September 17, 2021

Great user friendly online shopping experience!
April 17, 2021
Previous review

Great user friendly online shopping experience! Customer service is great as well!

Date of experience: April 17, 2021