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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've been purchasing tires and using your website for years. It is very easy to use, intuitive and fast. Tires were delivered fast and even had a live person reach out to ask a few questions prior to having the tires sent out to make sure that it's all correct.
Keep up the great customer service!
Good experience, and Isaac was very helpful on the phone answering my questions.
While the choices are somewhat limited for wheels, the website's build program was simple and easy to use.
It is easy to place an order at tirerack.com. Plus delivery is very fast and accurate.
Was able to find what we were looking for and enough information to make an informed decision
All was good even though I found better pricing elsewhere
I bought at tire rack for their reputation
Tires were listed as made in USA when in fact they were made in Romania
Very quick, had the products I wanted at good price points
Researched tires, bought tires, got them in one day.
Couldn't be happier. Even accidentally provided the wrong cc number (working from memory as I did not have my card on me at the time- not good for an old guy). Tire Rack got back to me and we squared it away by 2 PM- STILL got the tires next day.
Great selection... and prices are awesome. Ross was very helpful in answering my questions.
I have ordered here before, and have had great experiences, so I have no reason to go elsewhere. Prices are good too.
So far quick and easy... no hiccups or issues, as long as I get my tires on the promised date, and they are the correct tires... there is no easier or more affordable way to buy tires... period.
Quick, good selection, on time delivery, two year road hazard included
I was able to use a variety of shopping tools provided by TireRack.com. A couple of the valves were loose and leaking in the valve stems. Everything else was perfect. The wheels were awesome.
Thank You.
It had been a while since placing an order for tires to fit my 2004 Miata. The website is intuitive and the order went smoothly.
I have used your company once before and actually had the tires sent directly to a local tire shop. The whole process was very smooth and working with the tire shop was effortless.
Overall a great experience, representative also reached out to confirm order before shipping. Next time I would just have TireRack balance, mount and add TPMS before shipping.
1st time buying online. Price was in range with all other sites and delivery was timely. Will continue to use for future purchases.
Easy to order and compare tires from all manufacturers
Original order was delivered as promised, in an efficient manner. Now ordering another tire, and it's just as easy as I remember. Site is FULL of information and easy to navigate; and help is always available. Unless you were offering free tires, there's nothing else that can be asked or expected!
Great site! Was able to do research and compare all in one site.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

