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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I had my tires shipped to my local mechanic. Tire Rack was able to deliver on time and even send me an email confirming the delivery. The price was unbeatable by many local dealers in my area.
Tires were delivered as promised. But they were delivered to a shop that could not install them. I had to go pick the tires up and take them to a shop that could mount the tires. Very inconvenient and the listed installers should be able to perform scheduled tasks.
Informative, fast and easy, so far my expectations was exceeded
Payment option did not work correctly, had to put information in twice in order to have system recognize my GY credit card.
I saw the annoying ads on television and youtube. I had to check it out. It was true. Free Shipping. Simple, Quick, and easy. Tires were cheaper than the competitors and other online retailers. And free 2-day shipping.
I am a return customer, love the service and prices here, but the driver left my tires on my driveway full of remodeling trash without ringing the bell or anything, garbage haulers could have picked that up also.
There were a lot of useful articles on the site to help me learn about R-compound tires. They helped me decide on the type, and I couldn't believe how quickly they arrived.
They had a good deal on the tires I wanted and they were delivered quickly
Excellent, website easy to navigate and the prices are extremely fair.
Very well organized site makes it easy to complete a transaction.
Fast and professional, will be coming back for any future wheel/tire purchases.
I purchased tires online cheaper than my dealer could get them.
I really enjoy the flexibility of the website and how you can choose the method of sort. I also like the compare function and the reviews. I do think there should be a minimum number of miles that have to be driven before someone posts a review. Letting someone post after 50 miles is ridiculous.
Third set of tires I have purchased in the last 18 months. Site is easy to navigate and the comparisons and reviews make choosing the best value very easy.
The site jumps around a lot when placing one item into cart and then going back to look for other choices, but overall is easy to select what you are looking for with the categories available.
Reviews, comparisons, and data on the web site were excellent. The many selections to sort the tires by helped me narrow my search quickly. Delivery time was excellent, the tires arrived at my mechanic's in a couple of days from purchasing.
It fast and easy to find the tires I'm looking for.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

