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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,063 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Fast & Unmatched Service
September 22, 2021

I had my tires shipped to my local mechanic. Tire Rack was able to deliver on time and even send me an email confirming the delivery. The price was unbeatable by many local dealers in my area.

Date of experience: September 22, 2021
Georgia
1 review
0 helpful votes
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Replacement Tires
September 22, 2021

Tires were delivered as promised. But they were delivered to a shop that could not install them. I had to go pick the tires up and take them to a shop that could mount the tires. Very inconvenient and the listed installers should be able to perform scheduled tasks.

Date of experience: September 22, 2021
Florida
1 review
0 helpful votes
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First time with Pirelli
September 22, 2021
Updated review

Informative, fast and easy, so far my expectations was exceeded

Date of experience: September 22, 2021

Easy, as 1 2 3
June 9, 2021
Previous review

Easy, as 1 2 3

Date of experience: June 9, 2021
District of Columbia
1 review
0 helpful votes
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1st time customer
September 22, 2021

Payment option did not work correctly, had to put information in twice in order to have system recognize my GY credit card.

Date of experience: September 22, 2021
Colorado
1 review
0 helpful votes
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Why does this need a title
September 22, 2021

I saw the annoying ads on television and youtube. I had to check it out. It was true. Free Shipping. Simple, Quick, and easy. Tires were cheaper than the competitors and other online retailers. And free 2-day shipping.

Date of experience: September 22, 2021
Oklahoma
1 review
0 helpful votes
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Very Easy
September 22, 2021

Easy to use, just wish things were less expensive. But you can't cheap out on rims!

Date of experience: September 21, 2021
Washington
1 review
0 helpful votes
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Delivery
September 22, 2021

I am a return customer, love the service and prices here, but the driver left my tires on my driveway full of remodeling trash without ringing the bell or anything, garbage haulers could have picked that up also.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Crazy fast
September 22, 2021

There were a lot of useful articles on the site to help me learn about R-compound tires. They helped me decide on the type, and I couldn't believe how quickly they arrived.

Date of experience: September 21, 2021
California
2 reviews
0 helpful votes
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Great Service and Fast
September 22, 2021
Updated review

They had a good deal on the tires I wanted and they were delivered quickly

Date of experience: September 21, 2021

Fast and easy
September 22, 2021
Previous review

Fast and easy

Date of experience: September 21, 2021
Utah
1 review
0 helpful votes
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Title
September 22, 2021

I thought the ordering process was fairly easy. Enter at least 50 characters. 50 characters is what I need to enter.

Date of experience: September 21, 2021
Florida
1 review
0 helpful votes
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Excellent, website easy to navigate and the prices are extremely fair.

Date of experience: September 21, 2021
Colorado
1 review
0 helpful votes
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The General
September 22, 2021

Good to go; delivered earlier than projected/expected!

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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Bought 1 Cooper CS5 Grand Touring tire
September 22, 2021

Very well organized site makes it easy to complete a transaction.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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Gained a customer
September 22, 2021

Fast and professional, will be coming back for any future wheel/tire purchases.

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Great tires at a great price.
September 22, 2021

I purchased tires online cheaper than my dealer could get them.

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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100% Satisfied
September 22, 2021
Updated review

I really enjoy the flexibility of the website and how you can choose the method of sort. I also like the compare function and the reviews. I do think there should be a minimum number of miles that have to be driven before someone posts a review. Letting someone post after 50 miles is ridiculous.

Date of experience: September 21, 2021

Third set of tires I have purchased in the last 18...
January 5, 2020
Previous review

Third set of tires I have purchased in the last 18 months. Site is easy to navigate and the comparisons and reviews make choosing the best value very easy.

Date of experience: January 5, 2020
New Hampshire
1 review
0 helpful votes
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Best site ever
September 22, 2021

The site jumps around a lot when placing one item into cart and then going back to look for other choices, but overall is easy to select what you are looking for with the categories available.

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Awesome
September 22, 2021

Awesome experience - easy as it gets! I would recommend to anyone.

Date of experience: September 21, 2021
Michigan
1 review
0 helpful votes
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Reviews, comparisons, and data on the web site were excellent. The many selections to sort the tires by helped me narrow my search quickly. Delivery time was excellent, the tires arrived at my mechanic's in a couple of days from purchasing.

Date of experience: September 21, 2021
Georgia
1 review
0 helpful votes
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Satisfied customer
September 21, 2021

It fast and easy to find the tires I'm looking for.

Date of experience: September 21, 2021