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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great customer service with friendly and knowledgeable agents. Great product recommendations. My order was delivered on-time and was accurate.
Got a great price on a set of wheels. They arrive within a few days. I'm very happy with this place.
Plenty of information available to find exactly what I want from the descriptions that are available
Easy ordering... 3 came right away, other one was just a day later... all perfect. We weren't in a hurry...
When we bought our car, we knew we needed new tires. Being a novice on buying tires, we decided to Google various tire websites and decided on Tire Rack. We entered our wheel information and it jotted down the tires we need. Filter out the ones we actual need based on the state we live in. We love the fact that there is a tire report based on Dry, rain, snow and how the tire performance is. Based on that we came to a conclusion for the tires we need. After that we selected a tire shop that can install them, upon their AMAZING service. I would gladly do the whole process again.
The right tires at the right price. Always helpful customer service
This the third time Ive had to replace tires under warranty and have never had an issue witht the process. Quick and easy support in less than perfect times.
Fast service, great looking wheels and easy delivery to a shop close by. The service which installed them also very professional and fast with exact fit and out the door, like 1 hour.
I've been a loyal Tire Rack customer for over 30 years. They've never let me down. This time, I needed tires for a 40-year-old classic that is very hard to find tires for, but I knew I'd find them here!
Service is great. Free and quick delivery. Prices are fair. Not always the lowest so check around, but convenience here is usually worth the difference.
I've gotten great deals and great tires and fast shipping
Always a good shopping experience and solid support.
One of the few sites/services that has a focus on simplicity.
Ordered Tires the next day they were in my Garage don't get easier than that.
Tire was delivered in a very timely fashion, lesson learned, I should have just bought the 5th tire when I purchased the first 4 tires. The cost was proportionally much greater.
Previous experience was good, tires came in a timely fashion & cost was fair.
This was easy and your service team is fast and easy to work with.
The people at tire rack called me shortly after I made the purchase online to discuss my order because they noticed something about the tires i choose and corrected the order for me. He was very nice and helpful!
Been buying all my tires from Tire Rack for over 25 years; 4wdTrucks, mini-truck, Camper Trailer, trailers, sports car, SUVs, compact sedan.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We apologize for the frustration this might have caused and a member of our team will be reaching out.