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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Fast and easy! Doubled checked a couple of other sites and was just wasting my time. Tire Rack is #1!
I had to use Paypal to pay, That was my second option. Visa CC was first. Somehow my CC tried texting for verification. Would not go through, Wish it would work.
Online order fast and easy, especially since these compact spare tires are mostly not stocked at local tire centers.
Phone customer service was unhelpful and rude. Credit card customer service was great!
You list shipping as free, but give a $10 per tire discount for pick-up. I would call that "shipping included" It would cost me $30 in gas to pick-up my 4 tires, went with the shipping.
Great Website! Very intuitive interface that makes it seamless for customers to navigate the many tire choices for their vehicles. Kudos to them for pioneering the "true" definition of webservices!
Great automation for tire selection.
Easy enough, since I have purchased through this path before. There must be a reason I keep coming back...
I experienced a straightforward efficient service quality bar none.!
I was a little nervous but I decided to upgrade my wheels and tires on my 2020 Ford Escape. Tires and rims are currently being installed at a local shop. Will post photos soon.
Simple quick and easy, super fast delivery! Will definitely recommend to others in the future.
Great website and awesome selection! Easy to figure out what I needed.
Easy and quick. I appreciate that Tire Rack check my tire sizes and confirms my order.
Sit has great selection, price and research material. Firstone quoted me $950 drive out for Pirelli's. I found the same at tire rack for tires 700 and install 80.
Online appt booker was not working which was cause for inconvenience. Tire rack mobile delivery does not service my area outside of Austin. I sent to local Firstone. Gus at tire rack chat help rushed my order without being asked and I got the email they received the tires the very next day. They booked me a week out of receiving my tires. I found it hard to believe they were that booked not to put my tires on. I kinda got the feeling they weren't going to honor the tire rack install rate because I didn't set it online. I turned to tire rack chat. They took my message immediatly and told me to save the receipt and email it to be reimbursed. What a great expereince from tire rack.
Just make sure you get the install set before pulling the trigger on tires.
Time to enter purchase information is too short timed out twice
I Always buy my tires from tire rack because the prices are the lowest around and the delivery service is excellent
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members