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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy website to navigate and information clearly obtainable. I would recommend that under the wheel section the load ratings to be added.
Easy as Tirerack walked me straight though the process.
The site has a tremendous amount of helpful information and purchase/shipping options are great.
Absolutely the easiest way to buy tires. The site has great information, is easy to navigate, and the ship to installer option is great.
Quick and easy to order replacement parts
Parts were exactly as ordered
Great service and kudos to Austin for his help. I will come back
Great service and kudos to Austin for his help
I return to Tire Rack again & again because it's always quick & easy.
This is the 4th set of tires I've bought from Tire Rack. Always an easy and happy experience. Thanks.
Very happy with the website usefulness and the additional information
Ordered from Tire Rack many times and always has been great! Always order my tires from Tire Rack. Great place!
It was fast and easy. There is a lot of options to pick from.
First time ordering tire package. Ordering process works great!
Quick and easy, I like the ability to do tire comparisons among the various brands. Prices were competitive.
The salesman Gill was very helpful. He helped me selected the right tire for my vehicle. I was very pleased with how everything went. I will come back again and tell others about your company.
Excellent great variety and price, easy to find a wide range of tires that fit our needs
Great service and great customer service. There is always someone just a phone call away for help if you need help.
I have ordering from you for years, I've always had great service.
I've ordered 7 set of tires without any problems.
Neat and simple experience. I recently moved to Vermont from Connecticut and purchased these tires for my 2014 Nissan Versa. My car usually did okay in CT winters, but everyone I've spoken to in Vermont has said studded snow tires are a must if I want to get anywhere. I did opt to have studs added to my tires. I have yet to get a chance to test them out, however I've had them installed already. Snow is coming, and I can definitely say that I will update with reviews on the performance. Because they are Firestone, I am expecting pretty good performance.
Good selection and easily navigable site. Rapid delivery.
Great website easy browsing agent calls to confirm fitment all is good
Seamless ordering on the web site and we chose Firestone for the removal of wheels and installation of the tire and wheel package. Firestone did a fantastic job and initialize the TPMS modules saving a trip. So bring on the snow!
First let me say that navigation though the site was great. The wheels and tires mounted and balanced perfect and delivered on time. I couldn't be happier!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

