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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,697
shipping
28,661
quality
29,221
This company responds to reviews on average within 1 day

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528,680 reviews

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New York
1 review
0 helpful votes
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You've got what I need, at a better price than I expected, with shorter shipping times than I expected, AND you can assist me in finding an installer!? Great shopping experience.

Date of experience: October 30, 2021
Vermont
1 review
0 helpful votes
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I always get my winter tire and wheel packages from Tire Rack. It is one of the best online retailers I have purchased from.

Date of experience: October 30, 2021
Nevada
1 review
0 helpful votes
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Excellent service and product
October 30, 2021

Placed my order—easy! Product arrived right as promised. Install was easy. Tire rack works like a champ!

Date of experience: October 29, 2021
Michigan
1 review
0 helpful votes
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Easy to order tires.
October 30, 2021

Easy to order tires. I'm trying a new tire company this time. Sumitomo tire Company. This Company got got reviews on your site. Purchased Pirelli tires from Tire Rack four years ago. They were not available at this time so I went with Sumitomo this time. Waiting to have them mounted and balanced on Monday November 8th. I hope I made a good choice. The Pirelli tires I purchased four years ago were Pirelli All Season P-7. Size 205/55/16'. Very happy with their performance. Thanks Jerry Ruckert *******599

Date of experience: October 29, 2021
Pennsylvania
1 review
0 helpful votes
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Ty
October 29, 2021

Good selection and easy to order tires and price was good

Date of experience: October 29, 2021
Ohio
1 review
0 helpful votes
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Always the best
October 29, 2021

Great price and fast shipping and best customer service

Date of experience: October 29, 2021
Michigan
1 review
0 helpful votes
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Awesome
October 29, 2021

Website made it very easy to buy tires, great prices, you can ship to your home or an installer near you and they guarantee a price for the installation.

Date of experience: October 29, 2021
Pennsylvania
1 review
0 helpful votes
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I love Tire Rack!
October 29, 2021
Updated review

Thumbs up again! This is my 3rd time ordering a tire from Tire Rack. It's very convenient and ships super fast! I can't wait to put my snow tires on!

Date of experience: October 29, 2021

I ordered 2 tires before this order
October 15, 2021
Previous review

I ordered 2 tires before this order. It was excellent! I got the order right next day :)

Date of experience: October 15, 2021

So far so great!
October 6, 2021
Previous review

So far so great!

Date of experience: October 6, 2021
District of Columbia
1 review
0 helpful votes
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Good
October 29, 2021

Good tires done cheap sent straight to my home in no time

Date of experience: October 29, 2021
Michigan
1 review
0 helpful votes
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Tire Rack has been awesome the last three times I have used them.

Date of experience: October 29, 2021
North Carolina
1 review
0 helpful votes
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Mixed bag
October 29, 2021

Good tires. But after tiring of waiting for well over 1/2 hour on the phone, I decided to take the offered option of sending an email. All I ever received was the automated reply telling me someone would answer in a couple days. That was over a week ago, and I still haven't heard..

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
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Awesome
October 29, 2021

Awesome. I knew I would find what I was looking for and wasn't disappointed with the selection as well as with the technician (Tucker) who helped with answering my questions and making the selection and checkout process easy.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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Satisfied customer
October 29, 2021

Quick & easy. Hope the tires arrive on time. They did indeed arrive on time. Price and availability was very hard to beat

Date of experience: October 29, 2021
New Jersey
2 reviews
0 helpful votes
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Quick and Easy
October 29, 2021

Tire Rack is and has been as good as online shopping gets

Date of experience: October 29, 2021
New Jersey
1 review
0 helpful votes
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Holy crap
October 29, 2021

Whether it be customer service or using the website on my own, I have always had a great experience with Tire Rack.

My wheels and tires were delivered literally 19 hours after I ordered them. Who does that?!?! Love Tire Rack!

Date of experience: October 29, 2021
Maryland
1 review
0 helpful votes
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Wonderful Experience
October 29, 2021

First time shopping Tire Rack, website was easy to use and videos were very helpful.

Date of experience: October 29, 2021
Ohio
1 review
0 helpful votes
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Tires arrived and I confirmed they arrived and scheduled my appointment. They honored your web price for mounting (their's was higher)

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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Great and fast, thank you
October 29, 2021

Smooth and easy, fast shipping, great service. Thank you

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Ordering for my car
October 29, 2021

Easy to order and reps were very helpful. Wide selection of tires.

Date of experience: October 29, 2021
Wisconsin
1 review
0 helpful votes
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Fast!
October 29, 2021

Easy site to navigate site and options were plenty

Date of experience: October 29, 2021