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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I like the ability to rate my preferences, comparing brands and features. I also liked the feature of online help from a customer service representative.
I found your site easy to maneuver and finalize my purchase. Thank you for providing such an easy to use ecommerce site.
EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES. DELIVERY WAS FASTER THAN EXPECTED.
EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES.
Fantastic - had an issue in traffic involving a lightpost someone else hit - adios front wheels! Bought a wheel and tire combo package on a Wednesday at lunch time - They were built, packed and shipped the same day and delivered THE NEXT DAY via UPS. Wow!
Good selection and easy to use comparison tool. Why do I need 50 characters?
Everything was straight forward and easy, especially being able to have the tires shipped to my dealer. Excellent experience.
Tire Rack has more quality data and professional asssistance than anyone. It's not even close. I got all the information I needed to make the best choice for my needs. They did drop the ball once with an unreturned email from a product specialist. But in the probably now double digit times I've used them, that's it. And I just hopped online and got the information I needed from a chat session.
Thanks for the help! Tire was delivered on time and to the correct location.
Getting the tires I need! Prices went up unfortunately though.
Everything was fine except they dropped the delivery off 2/3 of the way down my drive way in front of two neighbors homes. I meant to order the gray wheels but somehow accidentally ordered the black ones. Didn't want to risk returning them because i don't have time to play hid and seek with the delivery location.
Super easy! AND fast! Delivered ahead of schedule! That's a win in my book.
The tire rack side of this was seamless. The install with Firestone had glitches
But after a second trip back it was pretty much corrected
Great experience and received exactly what I ordered, and quickly.
Excellent! Quick, easy and competitive pricing and quick shipment!
Bought these tires for my truck, haven't had them put on yet. Very happy with the price and the look of the tires rated very well. Will buy from tire rack when the car needs new tires, and I have already told my friends.
Fine, but I wish they would not have waited time confirming that I indeed order the right tires. It delayed them releasing tires for shipment, causing them to be delayed, causing me to miss my appointment getting them put on.
Very good selection; speedy shipping and good product
Quick, great time great product. Had to travel 80 miles away to get tires placed on my car.
It was so east you use the website. You can fine what you want. And the delivery is fast and accurate. Good Business
I found the tires I was looking for at a good price and the delivery was very fast. I will buy more tires for other vehicles very soon
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

