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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,744
shipping
28,708
quality
29,268
This company responds to reviews on average within 1 day

Instant Feedback

529,651 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Satisfied Customer
November 3, 2021

I like the ability to rate my preferences, comparing brands and features. I also liked the feature of online help from a customer service representative.

Date of experience: November 3, 2021
Maryland
2 reviews
0 helpful votes
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EXCELLENT SELECTION AND SERVICE
November 3, 2021
Updated review

I found your site easy to maneuver and finalize my purchase. Thank you for providing such an easy to use ecommerce site.

Date of experience: November 3, 2021

AN EXCELLENT TIRE BUYOMG EXPERIENCE
February 17, 2021
Previous review

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES. DELIVERY WAS FASTER THAN EXPECTED.

Date of experience: February 17, 2021

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES
February 11, 2021
Previous review

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES.

Date of experience: February 10, 2021
Texas
1 review
0 helpful votes
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Fantastic - had an issue in traffic involving a lightpost someone else hit - adios front wheels! Bought a wheel and tire combo package on a Wednesday at lunch time - They were built, packed and shipped the same day and delivered THE NEXT DAY via UPS. Wow!

Date of experience: November 3, 2021
South Carolina
1 review
0 helpful votes
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Consistently good service
November 3, 2021

Good selection and easy to use comparison tool. Why do I need 50 characters?

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
November 3, 2021

Everything was straight forward and easy, especially being able to have the tires shipped to my dealer. Excellent experience.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Great experience.
November 3, 2021

Great experience. So easy to buy tires. Thank you!

Date of experience: November 3, 2021
Missouri
1 review
0 helpful votes
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Seriously, Tire Rack is the best.
November 3, 2021

Tire Rack has more quality data and professional asssistance than anyone. It's not even close. I got all the information I needed to make the best choice for my needs. They did drop the ball once with an unreturned email from a product specialist. But in the probably now double digit times I've used them, that's it. And I just hopped online and got the information I needed from a chat session.

Date of experience: November 3, 2021
Louisiana
1 review
0 helpful votes
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Great job!
November 3, 2021

Thanks for the help! Tire was delivered on time and to the correct location.

Date of experience: November 3, 2021
New York
2 reviews
0 helpful votes
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Getting the tires I need! Prices went up unfortunately though.

Date of experience: November 3, 2021
North Carolina
1 review
0 helpful votes
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Wheels and Tires
November 3, 2021

Everything was fine except they dropped the delivery off 2/3 of the way down my drive way in front of two neighbors homes. I meant to order the gray wheels but somehow accidentally ordered the black ones. Didn't want to risk returning them because i don't have time to play hid and seek with the delivery location.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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Always has the best deals!
November 3, 2021

Super easy! AND fast! Delivered ahead of schedule! That's a win in my book.

Date of experience: November 3, 2021
Louisiana
1 review
0 helpful votes
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BRIDGESTONE DRIVEGUARD
November 3, 2021

The tire rack side of this was seamless. The install with Firestone had glitches
But after a second trip back it was pretty much corrected

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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It's Tirerack.
November 3, 2021

Great experience and received exactly what I ordered, and quickly.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Couldn't be easier!
November 3, 2021

Excellent! Quick, easy and competitive pricing and quick shipment!

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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VERY HAPPY!
November 3, 2021

Bought these tires for my truck, haven't had them put on yet. Very happy with the price and the look of the tires rated very well. Will buy from tire rack when the car needs new tires, and I have already told my friends.

Date of experience: November 3, 2021
Maryland
1 review
0 helpful votes
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Winter tires
November 3, 2021

Fine, but I wish they would not have waited time confirming that I indeed order the right tires. It delayed them releasing tires for shipment, causing them to be delayed, causing me to miss my appointment getting them put on.

Date of experience: November 3, 2021
Florida
1 review
0 helpful votes
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Very happy
November 3, 2021
Updated review

Very good selection; speedy shipping and good product

Date of experience: November 3, 2021

Very good selection
November 3, 2021
Previous review

Very good selection

Date of experience: November 3, 2021
Washington
1 review
0 helpful votes
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Quick quick
December 3, 2021

Quick, great time great product. Had to travel 80 miles away to get tires placed on my car.

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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Fast delivery
November 3, 2021

It was so east you use the website. You can fine what you want. And the delivery is fast and accurate. Good Business

Date of experience: November 2, 2021
Illinois
1 review
0 helpful votes
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Excellent service!
November 3, 2021

I found the tires I was looking for at a good price and the delivery was very fast. I will buy more tires for other vehicles very soon

Date of experience: November 2, 2021