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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,725
shipping
28,689
quality
29,249
This company responds to reviews on average within 1 day

Instant Feedback

529,114 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Love Tire rack
November 3, 2021

Always use tire rack best prices, and speedy delivery, great website

Date of experience: November 3, 2021
Illinois
1 review
0 helpful votes
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A
November 3, 2021

So far so good, let's see the delivery, 3 tires got there on Friday, but the 4th did not arrive until Monday afternoon!

Date of experience: November 3, 2021
New Hampshire
1 review
0 helpful votes
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Easy
November 3, 2021

Quick and easy, good price and the tires came in so fast

Date of experience: November 3, 2021
California
2 reviews
0 helpful votes
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Superb!
November 3, 2021
Updated review

Very easy to order online, great delivery time made

Date of experience: November 3, 2021

Excellent process
March 15, 2020
Previous review

Excellent process.

Date of experience: March 15, 2020
New York
1 review
0 helpful votes
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As always good communication.
November 3, 2021
Updated review

Easy purchase as always, purchase from TireRack all the time absolutely no issue's.

Date of experience: November 3, 2021

On the spot as always!
October 2, 2020
Previous review

On the spot as always!

Date of experience: October 2, 2020
District of Columbia
1 review
0 helpful votes
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It was pain free and easy to navigate through the app.

Date of experience: November 3, 2021
Florida
1 review
0 helpful votes
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Great service!
November 3, 2021

Good price… easy purchasing process… fast delivery and on time.
All is good!

Date of experience: November 3, 2021
Massachusetts
1 review
0 helpful votes
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Such great fast service.
November 3, 2021
Updated review

Tire Rack is the Best. I get the Tires Fast & in Excellent Condition. There just as advertised.

Date of experience: November 3, 2021

It was quick & easy
September 8, 2020
Previous review

It was quick & easy.

Date of experience: September 8, 2020
Minnesota
3 reviews
0 helpful votes
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Tires delivered on time
November 3, 2021

I called the installer and was told they had received the tires I ordered. However, my phone number wasn't on the package, so they didn't contact me. This delayed notification that the tires were received by the installer. However, on the whole the process worked well.

Date of experience: November 3, 2021
New Jersey
1 review
0 helpful votes
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When buying through TireRack, I know I'm getting the best tire for my vehicle and they make me really believe I'll enjoy a safe and confident ride.

Date of experience: November 3, 2021
Maryland
1 review
0 helpful votes
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Very happy
November 3, 2021

The website is easy to navigate. The tires were shipped to the installer on time and in great condition. The installer was very professional and thorough, all for the advertised price. A great buying experience. Thank you.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Next level
November 3, 2021

The video reviews showing ratings in several categories were most helpful. 'Would have given you 5 stars but some of the tire makes did not have video descriptors.

Date of experience: November 3, 2021
Vermont
2 reviews
0 helpful votes
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Absolutely my go to place for tires
November 3, 2021

Easy site to purchase tires! I highly recommend tirerack

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Happy results
November 3, 2021

Easy website, reviews were helpful! Delivery was the following day.

Date of experience: November 3, 2021
Minnesota
1 review
0 helpful votes
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Satisfied Customer
November 3, 2021

I like the ability to rate my preferences, comparing brands and features. I also liked the feature of online help from a customer service representative.

Date of experience: November 3, 2021
Maryland
2 reviews
0 helpful votes
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EXCELLENT SELECTION AND SERVICE
November 3, 2021
Updated review

I found your site easy to maneuver and finalize my purchase. Thank you for providing such an easy to use ecommerce site.

Date of experience: November 3, 2021

AN EXCELLENT TIRE BUYOMG EXPERIENCE
February 17, 2021
Previous review

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES. DELIVERY WAS FASTER THAN EXPECTED.

Date of experience: February 17, 2021

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES
February 11, 2021
Previous review

EASY TO USE WEBSITE, GOOD SELECTIONS AND FAIR PRICES.

Date of experience: February 10, 2021
Texas
1 review
0 helpful votes
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Fantastic - had an issue in traffic involving a lightpost someone else hit - adios front wheels! Bought a wheel and tire combo package on a Wednesday at lunch time - They were built, packed and shipped the same day and delivered THE NEXT DAY via UPS. Wow!

Date of experience: November 3, 2021
South Carolina
1 review
0 helpful votes
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Consistently good service
November 3, 2021

Good selection and easy to use comparison tool. Why do I need 50 characters?

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
November 3, 2021

Everything was straight forward and easy, especially being able to have the tires shipped to my dealer. Excellent experience.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Great experience.
November 3, 2021

Great experience. So easy to buy tires. Thank you!

Date of experience: November 3, 2021