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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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This was easy and your service team is fast and easy to work with.
The people at tire rack called me shortly after I made the purchase online to discuss my order because they noticed something about the tires i choose and corrected the order for me. He was very nice and helpful!
Been buying all my tires from Tire Rack for over 25 years; 4wdTrucks, mini-truck, Camper Trailer, trailers, sports car, SUVs, compact sedan.
About to put two long trips on the car and only have 2 days to get it done. No problem! Order Tuesday get them installed in less than two days. Tire rack gives me peace of mind.
I am a loyal tire rack customer. Great pricing, fast service and easy warehouse pickup means I don't need to shop anywhere else!
It's always easy doing business with you, and the information you provide is invaluable and making tired decisions.
Its the beautifulist of a time with eyes and round rubber interacting to become one proper formation known as a purchase.
I've used TR many times, and only once experienced an issue with an installer. Contacting TR by phone got the issue resolved quickly and easily. It's very important to be able to trust that everything will work out when buying "internet tires", and my experience so far has enabled me to buy with confidence.
Got Goodyear tires with best mileage warranty by far! Local shop installed for less than quoted, and did a front end alignment too.
Ordered my tires on Tire Rack, Had them shipped to a local tire shop and they fitted them. Couldn't have been any easier!
A lot better pricing than buying from a brick and mortar tire store
Wish I didn't have to enter a vehicle to order wheels My car is lifted and have aftermarket fender flares to fit different sized wheels and tires that I know will fit but your web site wouldn't show me what is was looking for because it didn't think it would fit my car.
We applied for the rebate offered on the tires to make the price lower and once we received the tires, we did everything that you instructed us to to get the rebate card and we have not heard anything or got the card
All information is self explanatory and easy to navigate.
Every time I order it's so smooth and easy. Tire selection and information is second to none!
Ordered twice before. Excellent both times. No hassles. No issues.
My G37S loves to chew through rear tires. Tire Rack's decades of experience and selection of performance tires made the navigation of choice easy.
Always easy to buy and Tire Rack stands behind the tires they sell with their warranty
I ordered a set of wheels, and they did not say the item was on back order. It was a little bit frustrating, but I just canceled the order.
Tires are always in stock and arrive in just 2 days
Tire Rack always has an excellent selection of tires and delivery is very prompt.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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