Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,514 reviews

We monitor reviews for authenticity

Wisconsin
2 reviews
0 helpful votes
Follow Burnett J.
Unfollow Burnett J.
Share Review
Report Review

Great tires
November 19, 2021

Fast and easy. Great tires and a great price with very fast shipping

Date of experience: November 18, 2021
Oregon
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Outstanding Service
November 19, 2021

Always what I'm looking for, always when I need them, always on time.

Date of experience: November 18, 2021
Maine
1 review
0 helpful votes
Follow Marc D.
Unfollow Marc D.
Share Review
Report Review

Blizzak WS90
November 18, 2021

Pretty straightforward. Choose tires. Have them shipped free to either your home or local installer of choice.

Date of experience: November 18, 2021
Georgia
1 review
0 helpful votes
Follow j J.
Unfollow j J.
Share Review
Report Review

Not really Tire Rack's fault
December 18, 2021
Updated review

Easy order and great price, but UPS sent my tires to another state, adding days to my timeline. Then the local installer (NTB) couldn't schedule the install sooner than 3 days out. Overall, it took about 3-5 days longer than the last time I used Tire Rack.

Date of experience: November 18, 2021

Pain free online ordering!
November 12, 2021
Previous review

Pain free online ordering!

Date of experience: November 12, 2021
Oregon
1 review
0 helpful votes
Follow Cathleen W.
Unfollow Cathleen W.
Share Review
Report Review

Thank you... great communication an delivery time..

Date of experience: November 18, 2021
Texas
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Tire shopping
November 18, 2021
Updated review

Thank you so much for the experience of paying for rubber, it was amaze-balls

Date of experience: November 18, 2021

Thank you so much
November 12, 2021
Previous review

Thank you so much

Date of experience: November 12, 2021
California
2 reviews
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

This is how you do business!
November 18, 2021

Easy to use, thorough, efficient. Website was straightforward to navigate. Purchase was so easy I was worried that I had done something wrong. I live in Hawaii and shipping was not just possible, it was very reasonable. The wheels were well packaged and arrived in perfect condition.

Date of experience: November 18, 2021
Maryland
1 review
0 helpful votes
Follow Janet H.
Unfollow Janet H.
Share Review
Report Review

New tires
November 18, 2021

Thanks for the easy and helpful service. A very easy and pleasant shopping experience. Installer was great too.

Date of experience: November 18, 2021
West Virginia
1 review
0 helpful votes
Follow Seth W.
Unfollow Seth W.
Share Review
Report Review

Fast!
November 18, 2021

Website makes it so easy to order. Shipping was amazingly fast. Ordered 4 wheels in the afternoon, got them the next morning! Incredible!

Date of experience: November 18, 2021
Wisconsin
1 review
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

Rolling Tires
November 18, 2021
Updated review

Ordering was easy with many options to choose from. Had a few questions and I asked the rep Gill and he provided me with the answers

Date of experience: November 18, 2021

Great Tires
December 18, 2020
Previous review

Ordered tires on line from Tire Rack and have used them before on other tires. Tires arrived on time and no issues with this delivery or any in the past

Date of experience: December 18, 2020
California
1 review
0 helpful votes
Follow john B.
Unfollow john B.
Share Review
Report Review

Delivery Time
November 18, 2021

I called into to get help on some tires for comparison and they help me narrow it down. The only issue I had that I got a partial order.

Date of experience: November 18, 2021
California
2 reviews
0 helpful votes
Follow Joanna U.
Unfollow Joanna U.
Share Review
Report Review

Best place to buy tires.!
November 18, 2021

Easy navigation! Thank you! Quality tires that keep me safe.

Date of experience: November 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Share Review
Report Review

Great price! Quick delivery!
November 18, 2021

I just entered my year and make of my vehicle, and the website showed my tire size with the available tires. It was easy!

Date of experience: November 18, 2021
Georgia
2 reviews
0 helpful votes
Follow paul t.
Unfollow paul t.
Share Review
Report Review

Great vendor
November 18, 2021

Excellent product, excellent selection, excellent service, super fast shipping and delivery, great value

Date of experience: November 18, 2021
Arizona
2 reviews
0 helpful votes
Follow Russell M.
Unfollow Russell M.
Share Review
Report Review

Tires
November 18, 2021
Updated review

Easy peasy for the most part; delivery seemed to keep being delayed, and vague as to where it was in the process. It did arrive, but days after the initial expected date.

Date of experience: November 18, 2021

It was great!
September 7, 2021
Previous review

Just quick and easy. Like the view on your vehicle feature

Date of experience: September 6, 2021

Ordering was easy, choosing not so easy.
September 5, 2021
Previous review

Just quick and easy. The local recommend installer list provided a mobile solution. Those people were awesome!

Date of experience: September 5, 2021

Just quick and easy
August 30, 2021
Previous review

Just quick and easy

Date of experience: August 29, 2021
North Carolina
1 review
0 helpful votes
Follow Dwight A.
Unfollow Dwight A.
Share Review
Report Review

Salty tires
November 18, 2021

I had my four tires delivered to an installer and I do not know if they were plastic wrapped or not, but the tires looked like they had been exposed to road salt or some other white powder. I have purchased tires from Tire Rack in the past and they arrived pretty well wrapped in plastic. Installer said they would not clean them.

Date of experience: November 18, 2021
Michigan
1 review
0 helpful votes
Follow Jeffrey N.
Unfollow Jeffrey N.
Share Review
Report Review

Great Service
November 18, 2021

It was fine. I had a couple questions that were answered in Chat, in about two minutes.

Date of experience: November 18, 2021
California
1 review
0 helpful votes
Follow Claudio I.
Unfollow Claudio I.
Share Review
Report Review

Fast delivery! Great product!
November 18, 2021

Easy to use and fast delivery!
Love my new snow tires! Now all I need is snow!

Date of experience: November 18, 2021
Massachusetts
1 review
0 helpful votes
Follow Andrea L.
Unfollow Andrea L.
Share Review
Report Review

Excellent site!
November 18, 2021

Love tirerack! I especially appreciate all the ratings for different driving conditions.

Date of experience: November 18, 2021
Florida
1 review
0 helpful votes
Follow MARVA G.
Unfollow MARVA G.
Share Review
Report Review

Excellent
November 18, 2021
Updated review

Will definitely purchase again, fast and reliable service.

Date of experience: November 18, 2021

VERY SATISFIED
November 11, 2021
Previous review

VERY SATISFIED

Date of experience: November 11, 2021