On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good site service when ordering. And the option to pay with affirm is pretty good i will definitely purchase my next tires on this site
Great job, very helpful. I used what the salesman recommended
Order went without a hitch got them installed and back on the road. Thank you.
Appreciated recommendations provided based on automobile characteristics and via chat with representative. Also appreciated the heads up regarding impact on vehicle TPMS.
Very helpful online chat including info on mail-in rebate from Goodyear which is doubled by using the Goodyear credit card.
Easy to navigate. Much better than other sites. I ordered Wednesday and picked up Thursday. Tesla Service center couldn't seem to find the exact same tire that Tire Rack had in stock.
Seems easy enough. Way cheaper to buy 4 aftermarket wheels than to try and replace the one OEM wheel which was damaged.
Only issue is that I wanted to save the $40.00 shipping charge, but I would have had to wait 2 weeks. I'm getting them delivered to my home in 2 days.
Excellant website the buying experience was awesome! Great Price free shipping and delivered on-time!
Everything just perfect! Great job!
Fast delivery tires at a very fair price I'm glad I used tire rack
Seamless shopping experience. Site easy to navigate. Pricing was good and very happy with the tires.
Very easy, nice job!... Firestone did a great job. Easy to order tires, would use tire rack and firestone again.
Great on-line experience.
The installer failed to act on the appointments time, but did well making up for it.
Tire Rack is a successful model for any on line business.
Clear communication. They provide comprehensive pre-purchase information, and great follow up.
Quick, easy, and intuitive website design and tire selection process.
Quick and easy transaction. Several delivery alternatives were provided. I chose to pick up the tires at the warehouse.
Very easy movement thru tires with reviews to help
Chat support was critical to help me make the best decision. Also the delivery was as promised and the installation by the Firestone dealer in Franklin, TN was excellent
Great site - Great information & prices - tires on Rogue - What a difference - traction, driving a Solid Secure Experience!
Quick ordering when you know what you're looking for and the option to send to APO is fantastic. We are overseas and I'll be letting all my friends know they can get tires shipped over here.
Tire Rack is awesome. I'm saving over a hundred bucks, compared to what my local Volkswagen dealer advertises as their "discount" price.
Excellent service. Customer service response is customer service driven.
Easy and convenient, great place to help you find a good set of tires at a great price
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members