Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,665
shipping
28,629
quality
29,189
This company responds to reviews on average within 1 day

Instant Feedback

528,106 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Share Review
Report Review

Easy to order from.
November 26, 2021

Order was easy, delivery was 50/50.the 4 tires were split. I got two in a day, and the other two a week later. Convenience is own the window with that method for some. But I'm paitient e ought.

Date of experience: November 26, 2021
New Hampshire
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

Great products delivered quickly.
November 26, 2021

I have ordered from tire rack many times. I am always able to find what I'm looking for at a reasonable price and delivered quickly. I will be ordering again.

Date of experience: November 26, 2021
California
1 review
0 helpful votes
Follow Bruce U.
Unfollow Bruce U.
Share Review
Report Review

Price increase shock.
November 26, 2021

I am not happy with the substantial price increase on the same tires I had purchased last year and the year before!

Date of experience: November 26, 2021
South Carolina
2 reviews
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Mustang tires
November 26, 2021

Looked around for tires and found the best price on tire rack

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

Excellence
November 26, 2021
Updated review

Quick, easy and many brands to choose from. Orderd the tires on Friday had them delivered on Saturday.

Date of experience: November 26, 2021

Quick and Easy!
April 13, 2020
Previous review

Quick and Easy! Very detailed information about the tires.

Date of experience: April 13, 2020
Maryland
1 review
0 helpful votes
Follow Joshua G.
Unfollow Joshua G.
Share Review
Report Review

First at tire rack
November 26, 2021

So far quick easy and for my first time shopping tires easier than the stores unless theyre helpful that day lol only issue I had was place tire rack recommended to do work couldnt do work per didnt have proper lift for lower frames

Date of experience: November 26, 2021
South Dakota
1 review
0 helpful votes
Follow MICHAEL X.
Unfollow MICHAEL X.
Share Review
Report Review

Pirelli Scorpion AS Plus 3
November 26, 2021

Good price and 2 year hazard policy is a great plus!

Date of experience: November 26, 2021
Virginia
1 review
0 helpful votes
Follow Peter H.
Unfollow Peter H.
Share Review
Report Review

Tire Rack Rocks!
November 26, 2021
Updated review

The ordering process is very easy and Tire Rack has great information about the tires.

Date of experience: November 26, 2021

Great web site so easy to use great information to...
September 15, 2020
Previous review

Great web site so easy to use great information to decide what tire to purchase

Date of experience: September 14, 2020
Virginia
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Great Service
November 26, 2021

I love tire rack, it is so easy to use and quick. Shipping was fast and efficient.

Date of experience: November 26, 2021
Canada
1 review
0 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review

To place the order it was very easy, pick the tires, choose the installer and input payment details all went smoothly, thanks. I do have a comment on the chat line though, it wasn't easy time delays between back and forth then lost connection and in the end gave up! Went through you tire reports on different types and picked out myself and ordered them, hope it all works out. I'll call the chosen installer with what tires need replacing and where to install the new ones.

Date of experience: November 26, 2021
California
1 review
0 helpful votes
Follow Leroy B.
Unfollow Leroy B.
Share Review
Report Review

A one tire replacement.
November 26, 2021
Updated review

Always a pleasure ordering tires from the "Rack". Good prices and fast delivery. I destroyed on of my tires and needed a replacement. No prob with the Rack. Such a deal!

Date of experience: November 26, 2021

This is fast
November 28, 2019
Previous review

This is fast. Pick out your tire and it is on it's way.

Date of experience: November 28, 2019
Indiana
1 review
0 helpful votes
Follow Bob W.
Unfollow Bob W.
Share Review
Report Review

Easy online purchase experience
November 26, 2021

Easy and fast shipping………………………………………….::::::::::::

Date of experience: November 26, 2021
Minnesota
1 review
0 helpful votes
Follow Hector C.
Unfollow Hector C.
Share Review
Report Review

It was easy to find what I needed, easy to compare options, with options at various prices. Very smooth.

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
Follow Juan N.
Unfollow Juan N.
Share Review
Report Review

Good price and fast delivery
November 26, 2021

Nice customer service they really help you out with any issues.

Date of experience: November 26, 2021
Ohio
1 review
0 helpful votes
Follow Bruce Q.
Unfollow Bruce Q.
Share Review
Report Review

Always a pleasure.
November 26, 2021
Updated review

I have purchased several times before and you still say I do not have an account. Always a pleasure to deal with Tire Rack,
Excellent prices! I will always shop for wheels and tires from you!

Date of experience: November 26, 2021

I have purchased several times before and you still...
December 20, 2021
Previous review

I have purchased several times before and you still say I do not have an account.

Date of experience: November 19, 2021
Virginia
2 reviews
0 helpful votes
Follow RENE J.
Unfollow RENE J.
Share Review
Report Review

OUTSTANDING
November 26, 2021

I had to look for a winter setup for my AUDI TTS and chose to do so with Tire Rack for peace of mind on quality, fitments and price.
After thinking about it for a bit I placed the order for my wheel and tire package and was BLOWN AWAY by how fast it was delivered to me. I placed the order at 10:30 am on a Friday and had the full set of wheels and tires and hardware, mounted and balanced and packed in my driveway by Saturday at 2pm. Yes, barely less than 36 hours after. Its incredible.
I will take the set to m preferred local installer tomorrow but happy I've chosen Tire Rack for this purchase

Date of experience: November 26, 2021
Tennessee
4 reviews
0 helpful votes
Follow Frederick L.
Unfollow Frederick L.
Share Review
Report Review

Tire Rack selection is unbeatable
November 26, 2021

Austin answered my question promptly, I always appreciate the oportunity to review my options on my time and the selection unavailable at any brick and mortar tire store

Date of experience: November 26, 2021
Michigan
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Awesome service
November 26, 2021
Updated review

Always easy and efficient - ordered one day, arrived the next day, mounted and balanced!

Date of experience: November 26, 2021

Fast Delivery -UPS Driver Rocks
July 28, 2021
Previous review

Great customer experience- from order to the awesome UPS driver that took them over to the door to my work garage! 4 truck tires and 4 tires on rims! Having them already mounted was great

Date of experience: July 28, 2021

Right amount of tools to find what I needed
March 28, 2020
Previous review

Right amount of tools to find what I needed

Date of experience: March 28, 2020
New York
2 reviews
0 helpful votes
Follow Peter F.
Unfollow Peter F.
Share Review
Report Review

Great optikns
November 26, 2021

Good options, though a bit overwhelming at times. In the end, it all worded perfectly, and by car with snows and new wheels looks and performs great.

Date of experience: November 26, 2021
Massachusetts
1 review
0 helpful votes
Follow michael N.
Unfollow michael N.
Share Review
Report Review

Love me some product comparison
November 26, 2021
Updated review

As always quick and easy, cheaper than the tire shops!

Date of experience: November 26, 2021

Compare the goods!
October 24, 2021
Previous review

Loved the testing and compare menu. Its what helped me choose the best fit.

Date of experience: October 24, 2021