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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,357 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Repeat customer
November 29, 2021
Updated review

So far so good ordering wise.
Update: tires came on time and in excellent condition, delivered to my installer.

Date of experience: November 29, 2021

Good pricing, option to deliver to installer
June 3, 2021
Previous review

Good pricing, option to deliver to installer.

Date of experience: June 2, 2021
Illinois
1 review
0 helpful votes
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Great Tires
November 29, 2021
Updated review

Very easy to navigate the site - able to find my tires by searching their database.

Date of experience: November 29, 2021

Very user friendly website
October 15, 2020
Previous review

Very user friendly website. Impressed at how easy it was to find several selections of tires in my size with reviews.

Date of experience: October 15, 2020
Virginia
1 review
0 helpful votes
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Tire Rack can you can do better!
December 29, 2021

Your system from online orders to your call number *******777 is not working! I had to used two computers and two different web browsers and spent half and hour trying to complete this order. When I called your number above I was greeted with an automated answer that stated, call back later.

Date of experience: November 29, 2021
Illinois
1 review
0 helpful votes
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Thanks
November 29, 2021
Updated review

Great! Just like last time. I really love Continental Extreme Contact.

Date of experience: November 29, 2021

Great!
November 28, 2021
Previous review

Great! Just like last time.

Date of experience: November 28, 2021
Ohio
1 review
0 helpful votes
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Successful Purchase and fitting
November 29, 2021

Clear website and I appreciate the ability to compare tires

Date of experience: November 29, 2021
Ohio
2 reviews
0 helpful votes
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Great company!
November 29, 2021

Great experience! Thank you! Ordering was fast and easy and the tires arrived quickly!

Date of experience: November 29, 2021
Wisconsin
1 review
0 helpful votes
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Sure grips for Suba
November 29, 2021

Thank you guys, I like the recomended tires and wheels and information on tire sizing and see on the car image to make choosing easy

Date of experience: November 29, 2021
New York
1 review
0 helpful votes
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Affordable Tires and Prompt Delivery
November 29, 2021

Website very easy to use, competitive prices, and timely delivery

Date of experience: November 29, 2021
Georgia
1 review
0 helpful votes
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Easy and fast
November 29, 2021

Very easy to navigate the web site. I elected to pick tires up at a distribution center which resulted in additional savings. The tires were ready for pick up within a few hours of when I ordered them. The pick went smoothly after some initial problems getting through on the posted phone number. A promotional gift card was involved and Tire Rack quickly provided me details on how to apply for the card. I had my local shop mount the tires while they did other maintenance work on the car. I will likely look to Tire Rack next time for tires for my truck.

Date of experience: November 29, 2021
New York
1 review
0 helpful votes
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Three orders - three great experiences!
November 29, 2021

Third order I have placed with Tire Rack. Great experience all three times.

Date of experience: November 29, 2021
New Jersey
1 review
0 helpful votes
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Great company
November 29, 2021

Website very easy to understand and use. Also tires were delivered next day!

Date of experience: November 29, 2021
Illinois
1 review
0 helpful votes
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Fast and efficient
November 29, 2021

Fast and economically and efficient.
I've used them before and was very satisfied

Date of experience: November 29, 2021
Vermont
1 review
0 helpful votes
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Tire Rack: in stock and reliable delivery.
November 29, 2021
Updated review

I love Tire Rack and have used it for years. Good prices and a GREAT website. Lots of info without compromising ease of use. Orders are delivered quickly and without issue.

Date of experience: November 29, 2021

I have purchased tires here several times and the web...
December 26, 2020
Previous review

I have purchased tires here several times and the web ordering process is easy and streamlined. I like the choose vehicle option and the tires I wanted were in stock. Also, free shipping.

Date of experience: December 26, 2020
New York
4 reviews
0 helpful votes
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Good experience as expected
November 29, 2021
Updated review

TireRack is easy to use. They have good prices and super fast shipping

Date of experience: November 29, 2021

This is an easy to use website with solid prices
November 30, 2019
Previous review

This is an easy to use website with solid prices. Just wish you carried Nokian Hakkapeliitas!

Date of experience: November 30, 2019
Florida
1 review
0 helpful votes
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Always quick and easy!
November 29, 2021
Updated review

Buying is very easygoing and product is delivered on time.

Date of experience: November 28, 2021

I used the site many times for analysis and comparison.
I checked availability and price in other places as well.
I talked to possible installer beforehand to check everything was straightforward ( Tire Kingdom on 2401 Stirling road, in my case).
Bought my tires quickly and hassle-less (late afternoon), and got them delivered the following day!
Service at TK was great (talk to friendly and expedite Randy), and the car runs fantastic!
I would definitely recommend both providers.

Date of experience: February 24, 2021
Louisiana
1 review
0 helpful votes
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P-Zero Run flats
November 29, 2021

Great prices and shipping. The best service ever can't be more happy

Date of experience: November 28, 2021
Pennsylvania
1 review
0 helpful votes
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Good experience
November 29, 2021

Tire purchase was quick and easy with tire reviews and customer feedback. Pep boys installation was morn expensive than website prices

Date of experience: November 28, 2021
Maryland
1 review
0 helpful votes
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Two thumbs up
November 29, 2021

Easy online order no shipping cost Easy online order. No shipping cost

Date of experience: November 28, 2021
Colorado
1 review
0 helpful votes
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Makes it easy to see and get what you want. Price was good also.

Date of experience: November 28, 2021

Easy to find what you're looking for
March 8, 2020
Previous review

Easy to find what you're looking for.

Date of experience: March 8, 2020
Minnesota
1 review
0 helpful votes
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Brembo big brake kit
November 29, 2021

Found what I was looking for and got an great deal

Date of experience: November 28, 2021