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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,463 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fast Tire!
December 16, 2021

Quick and easy. Delivered to my Mechanic. Installed and back on the road...

Date of experience: December 16, 2021
District of Columbia
1 review
0 helpful votes
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Warranty not honored
January 15, 2022

I submitted a claim to tire rack when I drove through construction and got a hole in my tire. I spoke with a representative before calling a tow truck as i did not have a spare and they told me that all I needed to do was to submit my receipt that stated that my tire was replaced and that it was not fixable, which I did. They came back a few weeks later it stating that I replaced my tire without authorization even though their representative said was the one that told me that all I needed to do was submit a receipt. Terrible communication between their representatives and their protocols. I would not have put on a tire if I was told I was not going to get reimbursed. Go with someone else such as firestone or midas or any other place that honors their warranty.

Date of experience: December 16, 2021
Albert K. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.

Massachusetts
3 reviews
0 helpful votes
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Everything perfect
December 16, 2021

Very easy to use the sight. Quick delivery as promised. Thank you.

Date of experience: December 16, 2021
Iowa
1 review
0 helpful votes
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Terrific value and turn around time
December 16, 2021

It's always easy navigating your website for what I need. This was super easy. I found what I need easily, placed my order and literally got it the next day.

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Great experience, as usual
December 16, 2021
Updated review

Good prices, good selection, road hazard included is a huge plus.

Date of experience: December 16, 2021

Quick, easy and affordable
August 21, 2021
Previous review

Quick, easy and affordable.

Date of experience: August 21, 2021
Pennsylvania
2 reviews
2 helpful votes
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Good Experience
December 16, 2021
Updated review

Too early to tell, online ordering was easy and the tires were delivered when promised.

Date of experience: December 16, 2021

Too early to tell
December 10, 2021
Previous review

Too early to tell

Date of experience: December 10, 2021
Arkansas
1 review
0 helpful votes
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Great service and pricing.
December 16, 2021

Pricing was $75 less than the local tire shop and the dealer. This included shaving the tires to match my current ones. Would have been $100 without the shaving which is a service that only tire rack offered. The chat folks were awesome help as well.

Date of experience: December 16, 2021
Wisconsin
1 review
0 helpful votes
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Sadisfid customer
December 16, 2021

Very quick… I have been ordering from tire rack for years

Date of experience: December 16, 2021
Oregon
1 review
0 helpful votes
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Goooood enough
December 16, 2021

Gil rocked delivery was bit late ………………………………………..

Date of experience: December 16, 2021
Maryland
1 review
0 helpful votes
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Fast, easy, accurate, predictable, No upselling or revisions, just premium tires for a fair price. I also got complimentary road hazard warranty, which is usually quite a haggling point at tire stores. I had them shipped to my installer so I wouldn't even have to handle them, and the installation price was announced right at checkout. Excellent hassle free way to buy tires and have them installed.

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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4 tires
December 16, 2021

4 tires delivered, rapid delivery and reasonably priced

Date of experience: December 16, 2021
District of Columbia
1 review
0 helpful votes
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Clint was helpful and answered all of my questions.

Date of experience: December 16, 2021
Georgia
2 reviews
0 helpful votes
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Super convenient.
December 16, 2021

Found tires for my car on your site. Chose mobile installation while pacing an order. Technician arrived right on time. Replaced ties. That's it, simple and efficient.

Date of experience: December 16, 2021
New Jersey
1 review
0 helpful votes
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Satisfied customer
December 16, 2021

Fast delivery and great customer service. I would recommend

Date of experience: December 16, 2021
Wisconsin
1 review
0 helpful votes
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Boppa
December 16, 2021

Good selection of tires to pick from; this provided several options.

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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EASY NAVIGATION
December 16, 2021

I LOVE THE EASE OF USE FOR A NOVIE TIRE SHOPPER. EASY TO COMPARE TIRE
OPTIONS FOR MY VEHICLES. NOBODY IN MY CITY HAS EITHER OF THESE TIRES IN STOCK. GREAT SOURCE.

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Excelent
December 16, 2021

Good experience, because I found the product it looking

Date of experience: December 16, 2021
Missouri
1 review
0 helpful votes
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Huge Selection
December 16, 2021

Great selection... Easy to navigate... Good pricing... Fast Delivery

Date of experience: December 16, 2021
Oklahoma
1 review
0 helpful votes
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Great service
December 16, 2021

Very good everything easy to find and clear

Fantastic

Date of experience: December 15, 2021
Mexico
1 review
0 helpful votes
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Great experience
December 16, 2021

Great price, and found exactly what i was looking for. Will be shopping here again.

Date of experience: December 15, 2021