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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Quick and easy. Delivered to my Mechanic. Installed and back on the road...
I submitted a claim to tire rack when I drove through construction and got a hole in my tire. I spoke with a representative before calling a tow truck as i did not have a spare and they told me that all I needed to do was to submit my receipt that stated that my tire was replaced and that it was not fixable, which I did. They came back a few weeks later it stating that I replaced my tire without authorization even though their representative said was the one that told me that all I needed to do was submit a receipt. Terrible communication between their representatives and their protocols. I would not have put on a tire if I was told I was not going to get reimbursed. Go with someone else such as firestone or midas or any other place that honors their warranty.
Very easy to use the sight. Quick delivery as promised. Thank you.
It's always easy navigating your website for what I need. This was super easy. I found what I need easily, placed my order and literally got it the next day.
Good prices, good selection, road hazard included is a huge plus.
Too early to tell, online ordering was easy and the tires were delivered when promised.
Pricing was $75 less than the local tire shop and the dealer. This included shaving the tires to match my current ones. Would have been $100 without the shaving which is a service that only tire rack offered. The chat folks were awesome help as well.
Fast, easy, accurate, predictable, No upselling or revisions, just premium tires for a fair price. I also got complimentary road hazard warranty, which is usually quite a haggling point at tire stores. I had them shipped to my installer so I wouldn't even have to handle them, and the installation price was announced right at checkout. Excellent hassle free way to buy tires and have them installed.
4 tires delivered, rapid delivery and reasonably priced
Clint was helpful and answered all of my questions.
Found tires for my car on your site. Chose mobile installation while pacing an order. Technician arrived right on time. Replaced ties. That's it, simple and efficient.
Fast delivery and great customer service. I would recommend
I LOVE THE EASE OF USE FOR A NOVIE TIRE SHOPPER. EASY TO COMPARE TIRE
OPTIONS FOR MY VEHICLES. NOBODY IN MY CITY HAS EITHER OF THESE TIRES IN STOCK. GREAT SOURCE.
Great selection... Easy to navigate... Good pricing... Fast Delivery
Very good everything easy to find and clear
Fantastic
Great price, and found exactly what i was looking for. Will be shopping here again.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.