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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Everything great other 2 of the 4 tires have bad sensors, im hoping tire rack helps me with fixing this for me. (Ill be back for update on that)
So far so good and easy to deal with got exactly what I wanted in a timely manner
I am a repeat customer and have been a fan of the Tire Rack for many years.
Site was user friendly, all information clear and understandable, selection and price were great.
Sin problemas muy cómodo, es muy conveniente el poder ver diferentes tipos de llantas, dibujos y especificaciones poder comparar precios
He comprado las ultimas tres veces nunca tuve problema
TIRERACK HAS THE MOST INFORMATION ONLINE TO COMPARE TIRES AND MAKE THE BEST DECISION FOR PURCHASES. MY ONLY COMPLAINT EVER IS THAT THE TIRES ARE TYPICALLY DELIVERED VIA "ON-TRAC" WHICH IS THE WORST DELIVERY SERVICE EVER!
Great site…easy to order…very well explained…just follow the questions
Great experience. Very easy to use site to compare tires and see all available ratings and reviews.
Very simple and efficient process. Very good value. I selected mobile installation and it was so easy.
On hold for over 45 minutes until i hungup
You had the tires in stock and the chat person Hunter was very helpful
Thanks for having this rare tire in stock! Tire was shipped a day later than originally stated and OnTrac took an extra day delivering.
Online order system was efficient and quite helpful.
Very good, easy to order matching tires, wheels and tire pressure sensors
Always fast shipping and the cheapest sellers of tires. Also the road hazard certificates are great especially when putting through a claim.
Long time customer. The site makes it very easy to compare different choices and make my final selection. Really appreciate how easy it is to navigate the site and find exactly what I want. Keep up the great work!
After car getting stuck in surprisingly light snow with the OEM tires, I checked Tire Rack reviews on the OEM tire. Reviews said lousy in snow. Yep! So I searched Tire Rack for immediate replacement. Easy to do while in my warm home. Ordered some great tires! Quickly arrived. All good now. Awaiting the next snow now to try out the new tires.
I picked my tires and wheels up for added discount. Very smooth and easy to complete the transaction
It was quick and easy, excellent prices. Oscar was very helpful in setting up my appointment for installation as South Bend store. In and out within an hour. Even driving to SouthBend from Chicago was worth the trip, saw family in Elkhart too...
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

