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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,690
shipping
28,654
quality
29,214
This company responds to reviews on average within 1 day

Instant Feedback

528,572 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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New tires and eins
January 4, 2022
Updated review

Everything great other 2 of the 4 tires have bad sensors, im hoping tire rack helps me with fixing this for me. (Ill be back for update on that)

Date of experience: January 3, 2022

Balls deep exciting
December 27, 2021
Previous review

Balls deep exciting

Date of experience: December 27, 2021
Nevada
1 review
0 helpful votes
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Great
January 4, 2022

So far so good and easy to deal with got exactly what I wanted in a timely manner

Date of experience: January 3, 2022
Minnesota
1 review
0 helpful votes
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New winter tire and wheel package
January 4, 2022

I am a repeat customer and have been a fan of the Tire Rack for many years.

Date of experience: January 3, 2022
Canada
1 review
0 helpful votes
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It was a great experience
January 4, 2022

Great so far, hoping delivery and install will be as good

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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First place to go for tires
January 4, 2022

Site was user friendly, all information clear and understandable, selection and price were great.

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Muy bueno
January 4, 2022
Updated review

Sin problemas muy cómodo, es muy conveniente el poder ver diferentes tipos de llantas, dibujos y especificaciones poder comparar precios

Date of experience: January 3, 2022

He comprado las ultimas tres veces nunca tuve problema
January 3, 2022
Previous review

He comprado las ultimas tres veces nunca tuve problema

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Oo
January 3, 2022
Updated review

TIRERACK HAS THE MOST INFORMATION ONLINE TO COMPARE TIRES AND MAKE THE BEST DECISION FOR PURCHASES. MY ONLY COMPLAINT EVER IS THAT THE TIRES ARE TYPICALLY DELIVERED VIA "ON-TRAC" WHICH IS THE WORST DELIVERY SERVICE EVER!

Date of experience: January 3, 2022

Easy and efficient online ordering
October 30, 2021
Previous review

Easy and efficient online ordering

Date of experience: October 30, 2021
Ohio
0 reviews
0 helpful votes
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Another great experience
January 3, 2022

Was excellent. Got my tires delivered to my home very quick.

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Great site with great staff
January 3, 2022

Great site…easy to order…very well explained…just follow the questions

Date of experience: January 3, 2022
Virginia
1 review
0 helpful votes
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Another successful purchase
January 3, 2022

Great experience. Very easy to use site to compare tires and see all available ratings and reviews.

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Very simple and efficient
January 3, 2022
Updated review

Very simple and efficient process. Very good value. I selected mobile installation and it was so easy.

Date of experience: January 3, 2022

On hold for over 45 minutes until i hungup
December 28, 2021
Previous review

On hold for over 45 minutes until i hungup

Date of experience: December 28, 2021
Illinois
0 reviews
0 helpful votes
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You had the tires in stock and the chat person Hunter was very helpful

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Thanks for having this rare tire in stock! Tire was shipped a day later than originally stated and OnTrac took an extra day delivering.

Date of experience: January 3, 2022
California
2 reviews
0 helpful votes
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New Shoes for the Jeep
January 3, 2022

Online order system was efficient and quite helpful.

Date of experience: January 3, 2022
Pennsylvania
1 review
0 helpful votes
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Very good, easy to order matching tires, wheels and tire pressure sensors

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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Great prices and service
January 3, 2022

Always fast shipping and the cheapest sellers of tires. Also the road hazard certificates are great especially when putting through a claim.

Date of experience: January 3, 2022
Massachusetts
2 reviews
0 helpful votes
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Long time customer..
January 3, 2022
Updated review

Long time customer. The site makes it very easy to compare different choices and make my final selection. Really appreciate how easy it is to navigate the site and find exactly what I want. Keep up the great work!

Date of experience: January 3, 2022

Returning customer of 20+ years
November 1, 2019
Previous review

Returning customer of 20+ years

Date of experience: November 1, 2019
Washington
0 reviews
0 helpful votes
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A new great experience!
January 3, 2022

After car getting stuck in surprisingly light snow with the OEM tires, I checked Tire Rack reviews on the OEM tire. Reviews said lousy in snow. Yep! So I searched Tire Rack for immediate replacement. Easy to do while in my warm home. Ordered some great tires! Quickly arrived. All good now. Awaiting the next snow now to try out the new tires.

Date of experience: January 3, 2022
Colorado
1 review
0 helpful votes
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Simple, easy to use.
January 3, 2022

I picked my tires and wheels up for added discount. Very smooth and easy to complete the transaction

Date of experience: January 3, 2022
Illinois
2 reviews
0 helpful votes
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Great Experience as Usual!
January 3, 2022

It was quick and easy, excellent prices. Oscar was very helpful in setting up my appointment for installation as South Bend store. In and out within an hour. Even driving to SouthBend from Chicago was worth the trip, saw family in Elkhart too...

Date of experience: January 3, 2022