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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,083 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Bronco Tires
February 18, 2022
Updated review

Easy quick ordering and fast delivery with great customer service

Date of experience: February 18, 2022

Easy Ordering
October 2, 2019
Previous review

Easy Ordering

Date of experience: October 1, 2019
Arkansas
1 review
0 helpful votes
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Tires
February 18, 2022
Updated review

Easy to order and return tires. Quick delivery and great experience with installing tires

Date of experience: February 18, 2022

Easy and cheap
February 12, 2022
Previous review

Easy and cheap

Date of experience: February 12, 2022
California
1 review
0 helpful votes
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A great tire at a good price.
February 18, 2022

Got the tire I wanted; 2 year road hazard warranty at a good price. Excellent service and easy purchase.

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Tire Totes
February 18, 2022

Fast and pleasant experience. Would buy again. Would also recommend to others.

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Wonderful experience
February 18, 2022

Easy process. Straight forward deal and you get what you ordered very timely.

Date of experience: February 18, 2022
North Carolina
1 review
0 helpful votes
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Easy transaction and great selection of in-stock tires

Date of experience: February 18, 2022
Ohio
1 review
0 helpful votes
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Satisfied
February 18, 2022
Updated review

Great, no problems always easy. Always customer service has been very good

Date of experience: February 18, 2022

Always as advertised
November 23, 2020
Previous review

Always as advertised

Date of experience: November 23, 2020
Virginia
2 reviews
0 helpful votes
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Very helpful and professional people
February 18, 2022

Mr. Porter was very helpful in helping me select the tires.

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Super convenient service
February 18, 2022

I dislike how tirerack regulates the installation.

Date of experience: February 18, 2022
Maryland
1 review
0 helpful votes
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Two Tires delivered and installed in a jiffy
February 18, 2022
Updated review

Fast and convenient. Your recommended installer, Federal Motors and Marine LLC, Baltimore, was outstanding.

Date of experience: February 18, 2022

Your website and fulfillment system is clunky
December 25, 2019
Previous review

Your website and fulfillment system is clunky. Need to work on it.

Date of experience: November 25, 2019
West Virginia
1 review
0 helpful votes
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Great deal!
February 18, 2022

Saved me $200 over buying locally, plus I had a much larger selection, customer reviews and 2 year road hazard warranty free! Why shop or look elsewhere?

Date of experience: February 18, 2022
Vermont
1 review
0 helpful votes
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Replacement tire for damaged tire
February 18, 2022

Your tires and prices are good and I am glad to see you now do free shipping. However, I am not pleased with a previous purchase of tires and wheels because you have discontinued the wheels so I can't get a replacement for a damaged wheel. I am replacing all the wheels with OE wheels and will not buy wheels from you again.

Date of experience: February 18, 2022
Georgia
1 review
0 helpful votes
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Amazing fulfillment time!
February 18, 2022
Updated review

Local tire store could not get the factory tire for my wife's new Genesis GV70. Tire Rack had it in stock. I placed the order around 2PM on Friday and the tire was delivered around 2 PM on Saturday (next day). Can't get much better than that!

Date of experience: February 18, 2022

Chat started very promptly, Gill very helpful
April 1, 2021
Previous review

Chat started very promptly, Gill very helpful.

Date of experience: April 1, 2021
South Carolina
1 review
0 helpful votes
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Good experience
February 18, 2022

Very Good service! Easy to access and very prompt delivery.

Date of experience: February 18, 2022
Georgia
2 reviews
0 helpful votes
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Best of the best
February 18, 2022

Easy shopping no hassle best experience ever I would recommend tire rack

Date of experience: February 18, 2022
Maryland
1 review
0 helpful votes
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Tire Rack Rocks!
February 18, 2022

Tire Rack makes it so easy to order tires! Use the filters and get what you need super fast!

Date of experience: February 18, 2022
Ohio
1 review
0 helpful votes
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Gus was the best!
February 18, 2022

Gus made the whole experience so easy. I had limited parameters of what the finished look and feel was to be from my wheel/tire combo. Gus walked me through the process, explained what was what and why, and helped me make a selection that made our 67 mustang look old school and drive with a good feel and grip!

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Easy!
February 18, 2022

Excellent website. Simple to compare tires. Easy to order online, thanks!

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Good costumer experience
February 18, 2022

It was easy to find the products, good price and fast shipping

Date of experience: February 18, 2022
Illinois
1 review
0 helpful votes
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Shop from home at its best
February 18, 2022

Steve was very professional and helpful.
Website is very informative.

Date of experience: February 18, 2022