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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy quick ordering and fast delivery with great customer service
Easy to order and return tires. Quick delivery and great experience with installing tires
Got the tire I wanted; 2 year road hazard warranty at a good price. Excellent service and easy purchase.
Fast and pleasant experience. Would buy again. Would also recommend to others.
Easy process. Straight forward deal and you get what you ordered very timely.
Easy transaction and great selection of in-stock tires
Great, no problems always easy. Always customer service has been very good
Mr. Porter was very helpful in helping me select the tires.
I dislike how tirerack regulates the installation.
Fast and convenient. Your recommended installer, Federal Motors and Marine LLC, Baltimore, was outstanding.
Your website and fulfillment system is clunky. Need to work on it.
Saved me $200 over buying locally, plus I had a much larger selection, customer reviews and 2 year road hazard warranty free! Why shop or look elsewhere?
Your tires and prices are good and I am glad to see you now do free shipping. However, I am not pleased with a previous purchase of tires and wheels because you have discontinued the wheels so I can't get a replacement for a damaged wheel. I am replacing all the wheels with OE wheels and will not buy wheels from you again.
Local tire store could not get the factory tire for my wife's new Genesis GV70. Tire Rack had it in stock. I placed the order around 2PM on Friday and the tire was delivered around 2 PM on Saturday (next day). Can't get much better than that!
Chat started very promptly, Gill very helpful.
Very Good service! Easy to access and very prompt delivery.
Easy shopping no hassle best experience ever I would recommend tire rack
Tire Rack makes it so easy to order tires! Use the filters and get what you need super fast!
Gus made the whole experience so easy. I had limited parameters of what the finished look and feel was to be from my wheel/tire combo. Gus walked me through the process, explained what was what and why, and helped me make a selection that made our 67 mustang look old school and drive with a good feel and grip!
It was easy to find the products, good price and fast shipping
Steve was very professional and helpful.
Website is very informative.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

