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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great experience and hassle free. I would recommend family members and friends.
Quick and easy and found exactly what I was looking for
There was an issue with my order, someone called me to fix the situation. I missed the call because I was at work but getting back in touch with them was actually very easy, the situation was fixed and the delivery was fast.
I easily found my previous order to find exactly what I needed.
Easy to use, great price. Good trusted installer, great tires that can't be found where I live.
Quick and easy to order, quick delivery. Because the tires we ordered were not standard for our vehicle, a sales rep even contacted us directly (phone & email) before charging us, just to make sure that the size was correct. Great customer service.
Easy to find tires and appreciated the referral where I could have them delivered and installed.
Fast and easy. I was able to speak to a knowledgeable staff member too
It was very easy to navigate the site and identify what wheels fit my vehicle. The designs were very nice and the prices were competitive.
This is the second time using TireRack and am equally pleased with your service.
Easy and quick! It was a superb customer service experience.
Easy and quick! It was a superb customer service experience.
Very easy to use online chat help…………………………………………….
Great website! Easy ordering! Super fast shipping! It was great! Thanks!
The price estimate on your website to have the tires installed on the rims was $20 more at Bergstrom. I even brought the wheels in for them to swap tires on and overall the online price was a lot lower than actual. I asked Bergstrom about that and they said their price has been $109 forever. It would be nice if the online price that you select the installer below closer to what actual price is. By the time is all said and done getting the tires mounted and balanced on the wheels without even putting them on the car was right around $130. So it'd be nice if those prices were updated periodically to reflect actual. Other than that it was a good experience, very surprised how quick they sent the tires to the installer. Was like next day they were there. So next week I'll put them on the car and see how they feel. I will definitely order future tires from tire rack.com.
Thanks,
Ed Cosner
Never left the house! Came right to my driveway and installed the tires.
Easy purchase with good prices. Good selection of tires.
Ordered and they arrived in 2 days time. It was quick and easy. They came filled correctly and mounted well. Tire Rack does good work.
Good website, info available and easy to find. Live chat worked well
Alise and Clint were both instrumental in helping me get my order corrected after my mistake when ordering my tires. They were wonderful to work with and a definite asset to your company! I will continue my business with Tire Rack because of employees like those two provided! Having the reviews available were nice as well!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

