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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,775 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Satisfied customer
March 3, 2022

Great experience and hassle free. I would recommend family members and friends.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Great rims and tires
March 3, 2022

Love how easy it is to shop for new wheels and tires

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Great as always
March 3, 2022

Quick and easy and found exactly what I was looking for

Date of experience: March 2, 2022
New York
1 review
0 helpful votes
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Great service
March 3, 2022

There was an issue with my order, someone called me to fix the situation. I missed the call because I was at work but getting back in touch with them was actually very easy, the situation was fixed and the delivery was fast.

Date of experience: March 2, 2022
Pennsylvania
1 review
0 helpful votes
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Replacement Centering Rings
March 3, 2022

I easily found my previous order to find exactly what I needed.

Date of experience: March 2, 2022
New Jersey
2 reviews
0 helpful votes
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Just what I wanted
March 3, 2022

Easy to use, great price. Good trusted installer, great tires that can't be found where I live.

Date of experience: March 2, 2022
Virginia
1 review
0 helpful votes
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Great service, great tires
March 3, 2022

Quick and easy to order, quick delivery. Because the tires we ordered were not standard for our vehicle, a sales rep even contacted us directly (phone & email) before charging us, just to make sure that the size was correct. Great customer service.

Date of experience: March 2, 2022
District of Columbia
3 reviews
0 helpful votes
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. Navigate through selections
March 3, 2022

Easy to find tires and appreciated the referral where I could have them delivered and installed.

Date of experience: March 2, 2022
South Carolina
1 review
0 helpful votes
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Braille 15lbs battery
March 2, 2022

Fast and easy. I was able to speak to a knowledgeable staff member too

Date of experience: March 2, 2022
Michigan
1 review
0 helpful votes
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Very Pleased
March 2, 2022

It was very easy to navigate the site and identify what wheels fit my vehicle. The designs were very nice and the prices were competitive.

Date of experience: March 2, 2022
Vermont
1 review
0 helpful votes
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Great service and products
March 2, 2022
Updated review

This is the second time using TireRack and am equally pleased with your service.

Date of experience: March 2, 2022

Excellent customer service!
December 15, 2020
Previous review

Easy and quick! It was a superb customer service experience.

Date of experience: December 14, 2020

Easy and quick!
December 8, 2020
Previous review

Easy and quick! It was a superb customer service experience.

Date of experience: December 8, 2020
Delaware
2 reviews
0 helpful votes
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Trailer tires
March 2, 2022
Updated review

Very easy to use online chat help…………………………………………….

Date of experience: March 2, 2022

Website is difficult to checkout
March 23, 2022
Previous review

Website is difficult to checkout

Date of experience: February 21, 2022
Kansas
1 review
0 helpful votes
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Tires
March 2, 2022

Found what I need. Information on the product was excellent.

Date of experience: March 2, 2022
Mississippi
1 review
0 helpful votes
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Awesome!
March 2, 2022

Great website! Easy ordering! Super fast shipping! It was great! Thanks!

Date of experience: March 2, 2022
Wisconsin
1 review
0 helpful votes
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The price estimate on your website to have the tires installed on the rims was $20 more at Bergstrom. I even brought the wheels in for them to swap tires on and overall the online price was a lot lower than actual. I asked Bergstrom about that and they said their price has been $109 forever. It would be nice if the online price that you select the installer below closer to what actual price is. By the time is all said and done getting the tires mounted and balanced on the wheels without even putting them on the car was right around $130. So it'd be nice if those prices were updated periodically to reflect actual. Other than that it was a good experience, very surprised how quick they sent the tires to the installer. Was like next day they were there. So next week I'll put them on the car and see how they feel. I will definitely order future tires from tire rack.com.

Thanks,

Ed Cosner

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Best way to buy tires!
March 2, 2022

Never left the house! Came right to my driveway and installed the tires.

Date of experience: March 2, 2022
Georgia
1 review
0 helpful votes
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Great Service
March 2, 2022
Updated review

Easy to navigate. Good prices and clear availability

Date of experience: March 2, 2022

Great purchase
August 22, 2021
Previous review

Easy purchase with good prices. Good selection of tires.

Date of experience: August 22, 2021

Easy to use and great selection
December 21, 2020
Previous review

Easy to use and great selection

Date of experience: December 21, 2020
Georgia
1 review
0 helpful votes
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Ordered and they arrived in 2 days time. It was quick and easy. They came filled correctly and mounted well. Tire Rack does good work.

Date of experience: March 2, 2022
Maine
1 review
0 helpful votes
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Good website, info available and easy to find. Live chat worked well

Date of experience: March 2, 2022
Wisconsin
2 reviews
0 helpful votes
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Alise and Clint were both instrumental in helping me get my order corrected after my mistake when ordering my tires. They were wonderful to work with and a definite asset to your company! I will continue my business with Tire Rack because of employees like those two provided! Having the reviews available were nice as well!

Date of experience: March 2, 2022