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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,821
shipping
28,785
quality
29,345
This company responds to reviews on average within 1 day

Instant Feedback

530,729 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great site!
March 15, 2022

Price Great. Love that you will ship to my regular auto service center.

Date of experience: March 15, 2022
Mississippi
1 review
0 helpful votes
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Good
March 15, 2022

Easy to use. When it come to filing a claim this is where its tricky.

Date of experience: March 15, 2022
Nevada
1 review
0 helpful votes
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The BEST OF THE WEST
March 15, 2022

Praise God for this service and SIS. PERIODTTTT
I called they delivered. CUSTomer service rep was AMAZE BALLS! I ENTERED INTHE WTONG SHIPPING ADDRESS. HE NOTICED IMMEDIATELY... CALLED CORRECTED "MY MISTAKE" AND COMPLETED THE ORDER. Thank you TIRE RACK. I GIVE U ******* PTS

Date of experience: March 15, 2022
North Carolina
1 review
0 helpful votes
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Great service
March 15, 2022

Quick and easy process to get the products I was looking for.

Date of experience: March 15, 2022
Colorado
1 review
0 helpful votes
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Horrible Service & Company
April 14, 2022

I'd never purchase tires through this company again. Orders tires through this company and order is missing a tire. Response, wait 48 hours to investigate, wait another 3-4 days to deliver another one after 2 day wait. Don't believe their delivery times, they just lie and act like they can deliver tires by a certain time... Tires that did show up came in a white van with busted out windows... Save yourself some time and frustration, buy locally at Discount Tire and they'll gladly beat these prices. Tirerack used a company called Ontrak for delivery, worst company ever, you literally spend thousands and won't get what you ordered.

Date of experience: March 15, 2022
Ohio
1 review
0 helpful votes
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Great Tires!
March 15, 2022

You guys have a great website! Love the new wheels.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Hawk pads 5.0
March 15, 2022

Great prices and products. Fast shipping nicely packaged.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Tire Rack part of the experience was great, but they recommended I use Firestone to install them. Made an appointment with Firestone and, very long story made short, the refused to honor the appointment and essentially kicked me out of the store when I had the temerity to complain,

Date of experience: March 15, 2022
Texas
1 review
0 helpful votes
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First time customer.
March 15, 2022

Easy experience for my first time purchasing tires online.

Date of experience: March 14, 2022
California
1 review
0 helpful votes
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My purchase
March 15, 2022

Very happy with my tire purchase
Easy to navigate the website, not real happy with on track shipping. My order showed up five hours after it was supposed to be delivered. Poor tracking on their website is very poor.

Date of experience: March 14, 2022
New York
1 review
0 helpful votes
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TireRack makes the tire purchasing process fast and efficient. Then there's the incentives like free shipping, rebates, and cash-back on my card. As a retired US Army Officer, I wish the PX was this good - but they're not, so its TireRack all the way for me!

Date of experience: March 14, 2022
New York
1 review
0 helpful votes
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Great experience
March 15, 2022
Updated review

All of the information you need is to to the best choice is at your finger tips, great prices, fast shipping.

Date of experience: March 14, 2022

The tires I wanted, weren't available in a full set
November 17, 2021
Previous review

The tires I wanted, weren't available in a full set

Date of experience: November 16, 2021
Illinois
1 review
0 helpful votes
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Easy to Use
March 15, 2022
Updated review

Easy to use. Deliveries are quick. Great website to function and reliable for what you need for your specific car

Date of experience: March 14, 2022

Very quick and simple to choose options
March 19, 2021
Previous review

Very quick and simple to choose options. Great website

Date of experience: March 18, 2021
Louisiana
1 review
0 helpful votes
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Tire Kicking.
March 15, 2022
Updated review

Great Price
Easy to find
Order arrived on time.
Return policy

Date of experience: March 14, 2022

Great price Easy to find
March 8, 2022
Previous review

Great price
Easy to find

Date of experience: March 8, 2022

All good No problem
March 5, 2022
Previous review

All good
No problem

Date of experience: March 5, 2022
North Carolina
1 review
0 helpful votes
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Very good tires and service
March 15, 2022

Very good service and the tires I order came in right when I needed them thanks to the workers

Date of experience: March 14, 2022
New York
1 review
0 helpful votes
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Tires
March 15, 2022

Prices are competitive and affordable. Delivered right to my home.

Date of experience: March 14, 2022
New Mexico
1 review
0 helpful votes
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Excellent Service
March 15, 2022

Each step of order was handled exactly how the website said it would.

Tires shipped on time, arrived on time and were installed for the advertised price at local Tire Rack partner.

Thanks for the excellent service

Date of experience: March 14, 2022
North Carolina
2 reviews
0 helpful votes
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Great Company
March 15, 2022

Great. Unless I'm really pinching pennies Tire rack is my go to.

Date of experience: March 14, 2022
Utah
1 review
0 helpful votes
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Always excellent
March 15, 2022

Always pleased w Tire Rack
Clear website
Follow up call went well
Prompt delivery
No hassles
Thank you!

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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Quick and easy
March 15, 2022

Shopping experience great, lets see how tires are. Many choices

Date of experience: March 14, 2022