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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I love tire rack they are so wonderful thank you. If you need help they will be there to help
Difficult tire size to obtain. Options were offered. Difference in tire size explained through a prompt chat.
Have used Tire Rack many times and like the process. No complaints. They can help you find exactly what tire you're looking for if you're unsure.
Straight forward shopping. The process was simple to navigate through, and I received a follow up email to verify that my tires were delivered. First time purchasing tires online, and I was excited to learn that Tire Rack would assist in finding an installation shop in my area. I'll repeat this process with my wife's car soon!
Great products at a great price, website was easy to use and compare tires. Delivery time was quick and easy!
Fast and efficient - but should have name/address of my prior installer upfront
It was buried - the initial name was an installer from many years ago
Third set of wheels and tires I've ordered from here so far, plus a few other tires as well. Love it, especially getting it delivered, mounted - I'm rural so that helps a lot.
I never ordered tires online before this. Local dealers were out of my size and we had an urgent need. Tire Rack had the tires to my chosen dealer in two days. And the price beat the dealer price by about 10 dollars a tire.
Great deal on tires, found tires through a close out sale. The car is not my daily driver so tires that are a few years old are perfect for the occasional cruse night.
Easy to find performance tires and availability is an excellent way to find alternative tires based on my race schedule.
Very detailed information and great selection. The ability to see test results and capability before purchase allowed me to make an informed decyon an item I knew little about.
Easy access to tire information. Nice decision making tool.
All information was very well presented. Easy to follow and understand.
Useful information on tire choices. Easy to shop. Easy to order. Easy.
Great selection and prices. Easy checkout. Really was impressed with the free shipping.
First time. Very simple and informative site and process
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

