Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,781 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Sean W.
Unfollow Sean W.
Share Review
Report Review

Extremely informative and intuitive. I've used Tire Rack for well over a decade and it keeps getting better each time I come back!

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
Follow PAUL V.
Unfollow PAUL V.
Share Review
Report Review

Great service. Excellent, professional team
March 23, 2022
Updated review

Excellent. This is the 2nd set of wheels that I've ordered from you guys. Looking forward to fitting them onto my 2020 VW Jetta GLI. Black car with black wheels and red trim.

Date of experience: March 23, 2022

VERY EASY TO USE THE WEBSITE
November 16, 2020
Previous review

VERY EASY TO USE THE WEBSITE.

Date of experience: November 16, 2020
Michigan
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Great Deal on Clearance wheels
March 23, 2022

Great fast experience. Wheels arrived and fitment was great. Lugs also fit great.

Date of experience: March 23, 2022
Minnesota
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Good experience so far.
March 23, 2022

Purchase with ease. Best available options and payments. Tire rack even calls to verify fitment. Great service.

Date of experience: March 23, 2022
North Carolina
1 review
0 helpful votes
Follow Louis M.
Unfollow Louis M.
Share Review
Report Review

Fast!
March 23, 2022

It was quick and easy. Tires were at my door step the next day!

Date of experience: March 23, 2022
Louisiana
2 reviews
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Easy purchase
March 23, 2022

Your website was easy to use. Found what I wanted fast.

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
Follow Douglas B.
Unfollow Douglas B.
Share Review
Report Review

Great Prices!
March 23, 2022

Ordering was easy, delivering was fast and quality was exceptional.

Date of experience: March 23, 2022
Colorado
1 review
0 helpful votes
Follow Russ W.
Unfollow Russ W.
Share Review
Report Review

Cooper Guy
March 23, 2022

Good so far. Right on time, price is very high, but you get what you pay for these days

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brian N.
Unfollow Brian N.
Share Review
Report Review

I'm a repeat customer who has never found a good reason to buy tires elsewhere. I am a little suspicious of some of the tire reviews. The last set I bought was disappointing, despite generally great reviews. We'll see how I like this replacement set. Overall, though, I've had very good results with TR. And the customer service is unbeatable.

Date of experience: March 23, 2022

Your site is the best
October 19, 2021
Previous review

Your site is the best.

Date of experience: October 19, 2021
Louisiana
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Good Tires at Great Prices
March 23, 2022

Easy to compare the different brands and available local installers.

Date of experience: March 23, 2022
Kentucky
1 review
0 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Share Review
Report Review

Experience
March 23, 2022

It was easy to order. The order arrived when it said it would. It was easy to have the tires shipped to where I was going to have them installed. It was easy to track the packages.

Date of experience: March 23, 2022
Missouri
1 review
0 helpful votes
Follow Heather G.
Unfollow Heather G.
Share Review
Report Review

Great tires at a great price
March 23, 2022

Super easy to find what I was looking for when no local dealers could get them and they got here faster than I expected.

Date of experience: March 23, 2022
New York
2 reviews
0 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

Easy to use. Quick delivery……………………………………………………………

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
Follow Justin V.
Unfollow Justin V.
Share Review
Report Review

Tesla tires
March 23, 2022

Quick, easy. Was seamless,
Would use again. Thank you.

Date of experience: March 23, 2022
North Carolina
1 review
0 helpful votes
Follow Don Y.
Unfollow Don Y.
Share Review
Report Review

Easy transaction
March 23, 2022
Updated review

It is very easy, to get the right tire, for your car.

Date of experience: March 23, 2022

It would be much easier and faster, if I could have...
February 15, 2020
Previous review

It would be much easier and faster, if I could have just made a reorder, or order again, on a previous order that is in my history.

Date of experience: February 14, 2020
Texas
1 review
0 helpful votes
Follow Peyton V.
Unfollow Peyton V.
Share Review
Report Review

Great price and service
March 23, 2022

An Excellent online tire shopping experience including quick informative online chat

Date of experience: March 23, 2022
Ohio
1 review
0 helpful votes
Follow Nathan L.
Unfollow Nathan L.
Share Review
Report Review

First timer order, and it was outstanding. Kudos for the 2FA on the credit card transaction.

Date of experience: March 23, 2022
GB
2 reviews
0 helpful votes
Follow Obaje Z.
Unfollow Obaje Z.
Share Review
Report Review

Impressive I would be buying more tires from Tire rack this is actually my second purchase

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Second time ordering tires for the same car. I had the 2 tires delivered to a local Firestone for installation and things were perfect.

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

Extremely happy
March 23, 2022

Fast and convenient.
This is excellent service. The mechanic showed up, but the tires on. Knocked on the door said he was done. Left my property clean no mess. Thank you Tire rack hats off to them to the technician great job great communication the technician/mechanic and the store. I will continue to do business with Tire rack

Date of experience: March 23, 2022