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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,917 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Excellent service all around.
April 1, 2022

Great prices, quick delivery time, the service from tire rack, and discount tire was excellent, I have dealt with discount tire in the past and I will continue to do by tire buisness with both buisness's.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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I've used Tire Rack for about 30 years and it is still the best place to buy tires.

Date of experience: April 1, 2022
Indiana
1 review
0 helpful votes
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Keep doing great
April 1, 2022

This is my 6th set of tires i have purchased for you. Love the simplicity of your system and web site. All the reviews and effort you put into your company is greatly appreciated i will always buy tires from you.

Date of experience: April 1, 2022
New York
1 review
4 helpful votes
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Harassed by employees
May 1, 2022

Ongoing harassment by employee * and she is now using other employees. They were asked to no longer contact me and have failed to do so. Company scammed me of tires I never received and money. Failed to do the right thing and fix it. Instead has been nothing but unprofessional with allegations that are false and constant harassment. Beware of company and their employees

*Personal information redacted by admin

Date of experience: April 1, 2022
Albert K. — TireRack Rep
over a year old

Thank you for taking the time to leave us a review and for sharing your thoughts. But we show the opposite happening from your post, which is the reason for our contact attempts. We want nothing more than to resolve this issue and it sounds like you do as well, give us a call!

Louisiana
1 review
0 helpful votes
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Accurate and early
April 1, 2022
Updated review

Good and easy. Got exactly what I ordered and a day sooner than promised.

Date of experience: April 1, 2022

Good and easy
March 25, 2022
Previous review

Good and easy

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
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Laufenn All Season tire purchase
April 1, 2022
Updated review

It was easy to use the online service to order my tire. The delivery date was right on the money as promised.

Date of experience: March 31, 2022

It was easy to use the online service to order my tire
March 26, 2022
Previous review

It was easy to use the online service to order my tire.

Date of experience: March 25, 2022

It was easy to order my tire online..
November 3, 2021
Previous review

It was easy to order my tire online..

Date of experience: November 2, 2021

It was a breeze and a pleasure selecting the tires...
December 5, 2020
Previous review

It was a breeze and a pleasure selecting the tires online..

Date of experience: December 4, 2020
Washington
1 review
0 helpful votes
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Great Service
April 1, 2022
Updated review

Ordered Friday night had my tires Monday morning. Best price anywhere.

Date of experience: March 31, 2022

2020 Mustang GT Pack 2
February 19, 2021
Previous review

They didn't have the correct tire size for the 2020 Ford Mustang GT Power Pack 2 but they did have the correct size tire when I was able to choose tire size. 30305R19. I chose the Michiline Pilot super sport 4s. They were 660.00 to 500.00 a piece on other sites. Found them on TR President day sale 358.99 a piece. Received them 3 days later.

Date of experience: February 18, 2021

They didn't have the correct tire size for the 2020...
February 13, 2021
Previous review

They didn't have the correct tire size for the 2020 Ford Mustang GT with PP2.

Date of experience: February 12, 2021
Louisiana
1 review
0 helpful votes
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Painless tire shopping!
April 1, 2022

Quick, easy, and very pleasant shopping experience.

Date of experience: March 31, 2022
California
1 review
0 helpful votes
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I like the service American Tires provides. Why do I have to have 50 characters to finish this comment?

Date of experience: March 31, 2022
Pennsylvania
1 review
0 helpful votes
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2011 Grand Cherokee
April 1, 2022
Updated review

Purchase was Easy, quick, the tires were what I needed, hopefully I will be satisfied over the long run.

Date of experience: March 31, 2022

1) Was not able to log in
March 23, 2022
Previous review

1) Was not able to log in. Tried new password, but was advised that it was not correct several times and that my account already exists.
2) Confusing on how to claim road hazard. Still not sure if I have it correct.

Date of experience: February 21, 2022

No issues
April 2, 2021
Previous review

No issues

Date of experience: April 2, 2021
Michigan
1 review
0 helpful votes
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The right place to go
April 1, 2022
Updated review

This has been my home for getting my tires for the past 5-6 years, and it's been great. Thanks Tire Rack

Date of experience: March 31, 2022

Thanks tirerack, yes you guys have the fastest shipping...
October 5, 2021
Previous review

Thanks tirerack, yes you guys have the fastest shipping ever. Seems like as soon as i press order they are here. Thats no JOKE

Date of experience: October 5, 2021

Everything has been perfect
August 13, 2020
Previous review

Everything has been perfect. Thanks Tire rack

Date of experience: August 13, 2020
California
1 review
0 helpful votes
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100% Satisfied.
April 1, 2022

Once again my Bank of America credit card was not accepted. This has only happened twice with this credit card and both times it was with the Tire Rack!
I still do not know why. On my next purchase, I will try again.

Date of experience: March 31, 2022
New Jersey
1 review
0 helpful votes
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Great
March 31, 2022

Love this website and store. I've used tire rack before and still love it. Site was easy to use.

Date of experience: March 31, 2022
Nebraska
1 review
0 helpful votes
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New tires
March 31, 2022
Updated review

Good tires were arrived in a good time. We get tires here to use PayPal Credit for them and we have been getting tires here for a few years now.

Date of experience: March 31, 2022

Fast
October 11, 2019
Previous review

Fast

Date of experience: October 11, 2019
District of Columbia
1 review
0 helpful votes
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Easy ordering, fast delivery, good quality. Competitive pricing.

Date of experience: March 31, 2022
New York
1 review
0 helpful votes
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Tire Rack is the best
March 31, 2022

Always a great experience with Tire Rack. I have been a loyal customer for years. Price on tires is rough these days but they are an essential item for your vehicle and Tire Rack always delivers what I need fast.

Date of experience: March 31, 2022
Illinois
1 review
0 helpful votes
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Gus was a great help!
March 31, 2022
Updated review

Great help regarding whether tire needs shaved. Turned out not to.

Date of experience: March 31, 2022

Great help regarding whether tire needs shaved
March 25, 2022
Previous review

Great help regarding whether tire needs shaved

Date of experience: March 25, 2022
Florida
2 reviews
0 helpful votes
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W00t
March 31, 2022

Love you pretty babies! Make my life like sunshine on a spring Saturday you little glorious turtle angels!

Date of experience: March 31, 2022
Oklahoma
1 review
0 helpful votes
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Great simple quick and easy
March 31, 2022

Quick and easy from beginning to end great tracking service and packaging

Date of experience: March 31, 2022
New York
1 review
0 helpful votes
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2017 Kia Cadenza
March 31, 2022

Very good; great continuity in the ordering system.

Date of experience: March 31, 2022