Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use screens. Selection was good and price was good. Delivery was made in 2 days to my mechanic.
Easy to navigate page and when they thought I bought wrong tires they called me Immediately and my tires were here the next morning.
I would use this site again.
So far everything is good. Tire rack Was very informational about the type and size of tires I needed. They also had recommendations of companies to install the tires. The reviews from others was also quite helpful. The only problem I had was making sure my locking device for my tires was back in my car. Had to go back and get it.
Customer friendly easy to use website, great prices and services
Repeat customer always a good experience - these tires made a huge difference in to performance of the vehicle. Recommend
Only tire place I have found that can/will mill down tires so my customers don't have to replace all 4 due to a collision
Easy to get answers to my questions
Always buy my tires from Tire Rack. Good pricing, great inventory, excellent and informative website.
Website is extremely well-designed, use-friendly, and informative.
Quick and simple as always. Competitive pricing with fast delivery! Thanks... Dave
It has been fast and easy. The guy was very friendly and did a great job.
Had no problems getting my order placed! I selected my product and it was that easy.
Easy to order and fast delivery
Mount and balance tire on my spare
Good; bought tires before and happy with them
Know the tires I ordered well. 3 set I have bought. But first time online. Received in time and can't wait to get some mud on them.
Good prices from online options and can't wait till I get my new rubber.
Was an easy process to order and I even received a confirmation message feom sales to ensure the order was accordi g to the car manufacturer's recommendation.
Awesome, they all the information and spec that I needed for my street rod, height of the tire and with of the tire made an important roll how the car will set. Aloha Dkkk
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

