Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to do and quick delivery. Saves time nott having to drive to a store.
I've been buying mt tires from Tire Rack since 2000, what can I say. Fast and easy
Replacing a damage tire. Your web site makes it So Easy, I just clicked on my history, found the tires I bought last year and ordered the replacement.
Always quick shipping and great prices. I will be coming back for my next tires.
Tires not in stock for the package I wanted to order
No fuss, no "wait we forgot something", a sales experience like it should be.
Made an appointment at Firestone in Auburn WA, and then had to take my tires to a different tire installer
Wanted the Michelin PS 4s, those are backordered. Next was Conti Extreme Contacts. Turns out the fronts are backordered. Hopefully these Bridgestones will do the job.
Fast and easy way to buy tires. Simple website to navigate and great prices.
Easy to use site and good prices on tires
I like your website--it is user friendly and very informative. The tire comparison feature and the product survey ratings are most helpful and much appreciated.
Thanks for making tire shopping easier!
They keep on meeting and exceeding my expectations.
It's my sixth or seventh time ordering from Tire Rack and my experiences have all been great.
Spoke with Luke and he was extremely helpful. Love the overall experience.
It was very easy to order the tires & they shipped in record time.
Site was very easy to use and does a great job recommending the best tires for my vehicle. The transaction went very smoothly and shipping was fast.
Good website, fast delivery with good tracking and great products.
Site is easy to use. Good quality brands. My tires came super quick and that same month I ordered tires for my daughter's car. Hence, quick and affordable.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

