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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,751
shipping
28,715
quality
29,275
This company responds to reviews on average within 1 day

Instant Feedback

529,819 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Time saver
April 4, 2022

Very easy to do and quick delivery. Saves time nott having to drive to a store.

Date of experience: April 4, 2022
Illinois
1 review
0 helpful votes
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Best Experience
April 4, 2022

George via Chat was very professional and helpful!

Date of experience: April 4, 2022
Utah
1 review
0 helpful votes
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Great
April 4, 2022

Always easy and straight forward. I know what I'm getting and when I'm going to get them

Date of experience: April 4, 2022
Tennessee
2 reviews
0 helpful votes
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Easy to use and looks great.
April 4, 2022

Easy ordering it was simply to order and received quickly

Date of experience: April 4, 2022
New Jersey
1 review
0 helpful votes
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Wonderful
April 4, 2022
Updated review

I've been buying mt tires from Tire Rack since 2000, what can I say. Fast and easy

Date of experience: April 4, 2022

So easy to deal with
December 30, 2021
Previous review

Replacing a damage tire. Your web site makes it So Easy, I just clicked on my history, found the tires I bought last year and ordered the replacement.

Date of experience: December 30, 2021

As always great site
November 7, 2021
Previous review

As always great site

Date of experience: November 7, 2021

Easy.
October 12, 2021
Previous review

Easy as always, been buying tires from you for 21 years

Date of experience: October 11, 2021

You are just too easy to buy from
November 12, 2020
Previous review

You are just too easy to buy from.

Date of experience: November 12, 2020
Illinois
1 review
0 helpful votes
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General tires
April 4, 2022
Updated review

Always quick shipping and great prices. I will be coming back for my next tires.

Date of experience: April 4, 2022

Very simple and easy website
October 18, 2021
Previous review

Very simple and easy website

Date of experience: October 18, 2021

Fast and easy
October 12, 2021
Previous review

Fast and easy

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Great Tires
April 4, 2022

Easy was easy to place order and was delivered the next day

Date of experience: April 4, 2022
Colorado
1 review
0 helpful votes
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Tires
April 4, 2022

Tires not in stock for the package I wanted to order

Date of experience: April 3, 2022
Tennessee
1 review
0 helpful votes
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Tires
April 4, 2022
Updated review

So far so good tires showed up on time and ready to install

Date of experience: April 3, 2022

So far so good
April 28, 2022
Previous review

So far so good

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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No fuss, no "wait we forgot something", a sales experience like it should be.

Date of experience: April 3, 2022
Washington
1 review
0 helpful votes
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Made an appointment at Firestone in Auburn WA, and then had to take my tires to a different tire installer

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Best choices were back ordered
April 4, 2022

Wanted the Michelin PS 4s, those are backordered. Next was Conti Extreme Contacts. Turns out the fronts are backordered. Hopefully these Bridgestones will do the job.

Date of experience: April 3, 2022
Arkansas
1 review
0 helpful votes
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Tire Rack Repeat Customer
April 4, 2022
Updated review

Fast and easy way to buy tires. Simple website to navigate and great prices.

Date of experience: April 3, 2022

Easy to use site and good prices on tires
April 27, 2020
Previous review

Easy to use site and good prices on tires

Date of experience: April 27, 2020
West Virginia
1 review
0 helpful votes
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Satisfied Tire Rack Customer
April 4, 2022

I like your website--it is user friendly and very informative. The tire comparison feature and the product survey ratings are most helpful and much appreciated.
Thanks for making tire shopping easier!

Date of experience: April 3, 2022
New York
1 review
0 helpful votes
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All Seasons For My Chevy SS
April 4, 2022
Updated review

They keep on meeting and exceeding my expectations.

Date of experience: April 3, 2022

It's my sixth or seventh time ordering from Tire Rack...
February 11, 2022
Previous review

It's my sixth or seventh time ordering from Tire Rack and my experiences have all been great.

Date of experience: February 11, 2022

Helpful sales Rep
December 14, 2021
Previous review

Helpful sales Rep. And Live Chat was great.

Date of experience: December 14, 2021

Spoke with Luke and he was extremely helpful
July 13, 2020
Previous review

Spoke with Luke and he was extremely helpful. Love the overall experience.

Date of experience: July 13, 2020
North Carolina
1 review
0 helpful votes
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Truck Tires
April 4, 2022

It was very easy to order the tires & they shipped in record time.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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Site was very easy to use and does a great job recommending the best tires for my vehicle. The transaction went very smoothly and shipping was fast.

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Fast, great service, good product
April 3, 2022

Good website, fast delivery with good tracking and great products.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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The only way to by tires!
April 3, 2022

Very easy! Great selection and simple application process.

Date of experience: April 3, 2022
Kentucky
1 review
0 helpful votes
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Quick and affordable
April 3, 2022

Site is easy to use. Good quality brands. My tires came super quick and that same month I ordered tires for my daughter's car. Hence, quick and affordable.

Date of experience: April 3, 2022