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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,665
shipping
28,629
quality
29,189
This company responds to reviews on average within 1 day

Instant Feedback

528,099 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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The search functions made it easy to find the right tire and the reviews help me to select the right tire at the right price.

Date of experience: September 22, 2025
Florida
1 review
0 helpful votes
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Excellent Tire Service
September 26, 2025
Updated review

This is the 2nd time I have ordered through Tire Rack and the ease of ordering and shipping to a local tire center for installation is extremely convenient and reliable. I will continue to leverage their services as long as the reliability and ease of ordering continues.

Date of experience: September 16, 2025

It was very easy to find the tire I needed by size...
February 10, 2025
Previous review

It was very easy to find the tire I needed by size and requirements (run flat).

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
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So easy and so fast
September 26, 2025

Delivered right to door so quickly and ready to go. Always great prices and service!

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Brake pads
September 26, 2025

Item was in stock and shipped quickly. Exactly what I wanted.

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Goodyear Tires for Subaru
September 26, 2025
Updated review

Bought set of 4 tires for my 2017 Subaru Outback. Goodyear Assurance Weatherready 2.
Bought in September 2025. Live in Chester County, PA.
So far so good, no problems.

Date of experience: September 16, 2025

Great Service and on-line information
September 17, 2025
Previous review

Previous experience was great! Purchased four Goodyear Assurance tires from Tire Rack several years ago. Buying four new Goodyear Weather-Ready tires today.

Date of experience: August 7, 2023
North Carolina
1 review
0 helpful votes
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Easy and Quick
September 26, 2025

Easy and quick and the road hazard has been very helpful.

Date of experience: September 16, 2025
Florida
1 review
0 helpful votes
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Always a pleasure
September 26, 2025

I am a returning customer and I had the pleasure of speaking with Cam. Who provided great advise on waiting until my vehicle was returned to me to identify specific brand and size of tires currently on my car because the size I was presenting to him did not come in a run flat.

I did wait and called back a few hours later and the tire size was totally different! I am happy that I took his advise and waited because I would have purchased the incorrect size. Thank you Cam for your excellent customer service!

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Love tire rack
September 26, 2025
Updated review

Tire rack makes it so easy to order tires and find a installer

Date of experience: September 16, 2025

Ordering tires
December 5, 2024
Previous review

Was very easy and had no issues at all ordering the tires to a approved shop near my house

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Same as this one, quick and simple. Not over complicated and forcing products on me i don't want.

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Literally, the only place I get tires
September 26, 2025

Every time I have ever needed tires for my Mercedes, I can pick them up same day and at a much lower cost than the dealership. I'm a big fan!

Date of experience: September 16, 2025
Kentucky
1 review
0 helpful votes
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Great, Easy Experience
September 26, 2025

After I put in my vehicle information, I used the compare feature to pinpoint the exact tires I wanted within my price range

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Good options
September 26, 2025

The rating and comparing system tire rack uses is good and happy with the decision making.

Date of experience: September 17, 2025
South Carolina
1 review
0 helpful votes
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Quick and Easy!
September 26, 2025

Quick and easy ordering. They give you all the information you need to make your decision and get the best quality tire.

Date of experience: September 16, 2025
District of Columbia
1 review
0 helpful votes
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Good service
September 26, 2025

Good custer service provided by sales person. Very pleasant.

Date of experience: September 16, 2025
Maryland
1 review
0 helpful votes
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The order process was quick and easy.
September 26, 2025

No issues with the delivery and they started installing my tires on time. Also, job was done ahead of time. Good tires at a great price.

Date of experience: September 20, 2025
Illinois
1 review
0 helpful votes
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Good overall
September 26, 2025

Tires were installed quickly, but I had a TPMS light, when I mentioned it at the counter after driving about 5 miles and returning, I was told "sometimes it takes a little while before it goes off", I told them it should be off... My Toyota has a five tire system, they missed the spare when they scanned the four tires to my car.

Date of experience: February 27, 2024
Louisiana
1 review
0 helpful votes
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Denied warranty coverage
September 26, 2025

Not upholding road hazard/mileage warranty had to purchase new tire when mileage on old tire was less than 30k but unrepairable due to location of nail

Date of experience: February 16, 2023
Elise B. — TireRack Rep
6 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Arizona
1 review
0 helpful votes
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Great company
September 26, 2025

It's always a pleasure to call in and talk shop with the sales guys. Very happy with the process and the delivery speed

Date of experience: September 15, 2025
Utah
1 review
0 helpful votes
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Unbelievable price!
September 26, 2025
Updated review

I went to the site on a whim, needed new tires for the vehicle before winter but saw an amazing price so went for it right then.

Date of experience: September 15, 2025

Thanks
September 16, 2025
Previous review

Tire rack is my go to source for tires, thanks for your support of Motorsports!

Date of experience: September 6, 2025
Massachusetts
1 review
0 helpful votes
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Good options
September 26, 2025

I liked the experience, but the installation in Firestone put me off. Now I ordered tires and wheels package. Hopefully, it will be better, balanced etc.

Date of experience: September 15, 2025