Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The search functions made it easy to find the right tire and the reviews help me to select the right tire at the right price.
This is the 2nd time I have ordered through Tire Rack and the ease of ordering and shipping to a local tire center for installation is extremely convenient and reliable. I will continue to leverage their services as long as the reliability and ease of ordering continues.
It was very easy to find the tire I needed by size and requirements (run flat).
Delivered right to door so quickly and ready to go. Always great prices and service!
Bought set of 4 tires for my 2017 Subaru Outback. Goodyear Assurance Weatherready 2.
Bought in September 2025. Live in Chester County, PA.
So far so good, no problems.
Previous experience was great! Purchased four Goodyear Assurance tires from Tire Rack several years ago. Buying four new Goodyear Weather-Ready tires today.
Easy and quick and the road hazard has been very helpful.
I am a returning customer and I had the pleasure of speaking with Cam. Who provided great advise on waiting until my vehicle was returned to me to identify specific brand and size of tires currently on my car because the size I was presenting to him did not come in a run flat.
I did wait and called back a few hours later and the tire size was totally different! I am happy that I took his advise and waited because I would have purchased the incorrect size. Thank you Cam for your excellent customer service!
Tire rack makes it so easy to order tires and find a installer
Was very easy and had no issues at all ordering the tires to a approved shop near my house
Same as this one, quick and simple. Not over complicated and forcing products on me i don't want.
Every time I have ever needed tires for my Mercedes, I can pick them up same day and at a much lower cost than the dealership. I'm a big fan!
After I put in my vehicle information, I used the compare feature to pinpoint the exact tires I wanted within my price range
The rating and comparing system tire rack uses is good and happy with the decision making.
Quick and easy ordering. They give you all the information you need to make your decision and get the best quality tire.
Good custer service provided by sales person. Very pleasant.
No issues with the delivery and they started installing my tires on time. Also, job was done ahead of time. Good tires at a great price.
Tires were installed quickly, but I had a TPMS light, when I mentioned it at the counter after driving about 5 miles and returning, I was told "sometimes it takes a little while before it goes off", I told them it should be off... My Toyota has a five tire system, they missed the spare when they scanned the four tires to my car.
Not upholding road hazard/mileage warranty had to purchase new tire when mileage on old tire was less than 30k but unrepairable due to location of nail
It's always a pleasure to call in and talk shop with the sales guys. Very happy with the process and the delivery speed
I went to the site on a whim, needed new tires for the vehicle before winter but saw an amazing price so went for it right then.
Tire rack is my go to source for tires, thanks for your support of Motorsports!
I liked the experience, but the installation in Firestone put me off. Now I ordered tires and wheels package. Hopefully, it will be better, balanced etc.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?