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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have purchased through tire rack before and you guys are, quick delvery. And no problem,, thank you
Awesome, great service. They have the tire I need and want. Thanks again
Great,, fast and timely manner. Thank you
Easy to accomplish. Lots of variety. Affirm payment
Always a fast, reliable, and informative process from start to finish.
Tire ratings were easy to find, easy to compare, and provided enough information to make a sound decision.
Fast and Easy. Good experience and service. Would recommend to anyone
I like the layout of Tire Rack's website. It is user friendly and easy to use. I was also impressed with how quickly my order was ready for pick up.
It was very easy to find the range of tires available for my car. The added info that Tire Rack has available, including testing ratings and reviews, makes them a excellent resource. I also appreciated that I could simply drop ship the tires to my local installer so that I didn't have to do anything but schedule and go to an appointment to get everything completed.
Excellent website! The price and selection were second to none. I've been using the TireRack for 20 plus years.
Ford was very helpful and knowledgeable, Very easy to do business with
I have done business for many years with you and your service just keeps getting better.
Tom
You have a very good order process and website. One of the best.
Ordering was easy and quick. Tires delivered in an astonishing 1 day!
HORRIBLE experience. Tire Rack's "Customer Service" was pathetic. The screwed up my order in multiple ways, several times. My tires were "delivered", but the installer never received them. Tire Rack "Customer Service" said it wasn't Tire Rack's fault, because you use a third-party delivery service. BS! Tire Rack CHOSE a third-party delivery service that apparently can't do the job properly (probably the cheapest available, in order to maximize your profits), so it IS your fault! My tires EVENTUALLY showed up, after me spending a total of over two hours on the phone with incompetent people. I will NEVER, EVER use Tire Rack again. Tire Rack should be ashamed of their "Customer Service" department -- it is abhorrent!
Thumbs up always!' Great selection for what ever needs you may have on car / truck tires. Always the first place I look and extremely fast shipping
Went smoothly. Got everything next day.
They guarantee it
Great web site, easy navigate, great financing options (Affirm) and better price than any of the competitors - inducing shipping, which was included and delivered within a few days.
Easy to find and good pricing, the variety of styles that you can find what you want for sure.
Always good to me, will use again as always. Keep up the good work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so very sorry for the frustration this might have caused. Every little bit of feedback we receive helps us to improve the tire buying process, so we appreciate you reaching out! We will document your feedback for review. We remain available if you have any further questions or concerns.