Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,823
shipping
28,787
quality
29,347
This company responds to reviews on average within 1 day

Instant Feedback

530,762 reviews

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
Follow Reagan A.
Unfollow Reagan A.
Share Review
Report Review

Supply and demand
May 24, 2022
Updated review

Selecton is very limited. The popular choices are all backordered. The ones I ordered would be my fifth choice. Other places have some of the ones I prefer, however they want to tack on an outrageous shipping charge. Over half the day looking for tires. Can't blame Tire Rack, timing is the key. I am a very spirited driver so tires important to me

Date of experience: May 24, 2022

Selection is very limited
June 15, 2022
Previous review

Selection is very limited. The popular choices are all backordered. The ones I ordered would be my fifth choice. Other places have some of the ones I prefer, however they want to tack on an outrageous shipping charge. Over half the day looking for tires.

Date of experience: May 16, 2022
Illinois
1 review
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Easy & Fast!
May 24, 2022

Tires delivered quickly, with customer support available to help me sort out logistics (I switched delivery locations). I was able to go from order to install in 4 days, even with my own indecision.

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
Follow Jennifer I.
Unfollow Jennifer I.
Share Review
Report Review

Luv them
May 24, 2022

So far so good only been a few days but they are amazing

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow Raynold D.
Unfollow Raynold D.
Share Review
Report Review

Good service
May 24, 2022

Nothing to complain about, ordered before and was very satisfied.

Date of experience: May 23, 2022
West Virginia
1 review
0 helpful votes
Follow Everett N.
Unfollow Everett N.
Share Review
Report Review

Tire date was older than I expected, and the warranty against cracking was very limited. Disappointed at what I paid for the tires considering the age.

Date of experience: May 23, 2022
Virginia
1 review
0 helpful votes
Follow Theaudis X.
Unfollow Theaudis X.
Share Review
Report Review

Satisfied.
May 24, 2022
Updated review

Quick and easy. I've had great experiences with Tirerack in the pass.

Date of experience: May 23, 2022

Easy-to-use
April 22, 2021
Previous review

Easy-to-use.

Date of experience: April 22, 2021
California
1 review
0 helpful votes
Follow Penney W.
Unfollow Penney W.
Share Review
Report Review

Wonderful experience!
May 24, 2022

Just made it easy to get tires fast and affordable. Thank you!

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
Follow VICKI J.
Unfollow VICKI J.
Share Review
Report Review

The best test and consumer data on tires.
May 23, 2022
Updated review

Great detailed information on tires. The comparison tool is wonderful. Great website, easy to use. Thanks very much.

Date of experience: May 23, 2022

Thank you for all of the test and consumer opinion...
May 11, 2022
Previous review

Thank you for all of the test and consumer opinion data on all the diff. Types of tires, for the educational info on tire numbers and codes and what they mean. Also for the "help me pick my tires" macro. Excellent website design, everything easy to find, extremely detailed data on performance of tires, and all the brand models in one place, and matching tires that fit my car. Check out is easy, and thanks for providing shipping address options - so now I can ship to the folks who normally work on my car (auto repair shop). And showing us the delivery date ahead of time. This is crucial to coordinating with my repair shop! Very timely delivery options! This is the second time I have been a customer here, and I plan on coming back the next time I need tires too! I will also recommend to all friends, family and on facebook group page for road travelers! Couldn't be a better site. World class!

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
Follow Jody Z.
Unfollow Jody Z.
Share Review
Report Review

Quick and easy: tire rack was the easy part. I like that they delivered to the installation center and not my house.

Date of experience: May 23, 2022

Easy transaction
December 4, 2021
Previous review

Easy transaction. Great selection of tires

Date of experience: December 4, 2021
California
1 review
0 helpful votes
Follow ROBERT W.
Unfollow ROBERT W.
Share Review
Report Review

My first order from Tire Rack
May 23, 2022

Easy to order. Your site was recommended by my installer, Matt Pierotti at Matt's Place who had installed tires on my daughters car which were also ordered from you. The tires were delivered earlier than predicted and were quickly installed by Matt with no problems.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
Follow brian M.
Unfollow brian M.
Share Review
Report Review

Would use tire rack again
May 23, 2022

Easy to navigate website, prices are reasonable and had good selection

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
Follow Bruce Y.
Unfollow Bruce Y.
Share Review
Report Review

Great experience
May 23, 2022

TireRack is the best way to shop for tires. Best prices. Easy to find and fit what you want and need on the site.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow Matthew G.
Unfollow Matthew G.
Share Review
Report Review

Fabulous service at Tire Rack!
May 23, 2022

Tire Rack has been great! I have used a few times, always surprised at how fast they're able to get tires to me.

Date of experience: May 23, 2022
Colorado
1 review
0 helpful votes
Follow Drew Q.
Unfollow Drew Q.
Share Review
Report Review

Tirerack got the order, others were cheaper, but once shipping was added it was cheaper with Tirerack.

Date of experience: May 23, 2022
Virginia
2 reviews
0 helpful votes
Follow NATALIE Z.
Unfollow NATALIE Z.
Share Review
Report Review

Awesome as usual
May 23, 2022
Updated review

Great value and fast service. I always go to tire rack

Date of experience: May 23, 2022

I needed a tire match but went through the search via...
January 21, 2020
Previous review

I needed a tire match but went through the search via make and model and michelin premier didnt show up as options. I was wondering why

Date of experience: January 20, 2020
Hawaii
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

Great customer service
May 23, 2022
Updated review

I ordered and received my wheels / tires in 2 days (mainland->Hawaii)
Unfortunately, wheels didn't fit on front of vehicle (upgrade brakes) but that isn't tire racks fault. The Porsche dealer also said they would fit:-/
Anyway, I'll likely need to return and order another set, but thus far experience has been great.

Date of experience: May 23, 2022

Great service
May 17, 2022
Previous review

Great service

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
Follow Stephen J.
Unfollow Stephen J.
Share Review
Report Review

Exceeded my expectations.
May 23, 2022

The tires arrived within two days of ordering. The date codes were all the same. They were 8 weeks young. Ya.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
Follow Laine G.
Unfollow Laine G.
Share Review
Report Review

Fast and easy
May 23, 2022

Fast and easy! Tire rack helped me pick out the right tire. Tire slid on nice and easy. Very little weight.

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
Follow Mateo Z.
Unfollow Mateo Z.
Share Review
Report Review

Incredible for the low price.
May 23, 2022

Great experience, I truly appreciate it. The wheels and tires are more incredible then what it seems online.

Date of experience: May 23, 2022
Colorado
1 review
0 helpful votes
Follow Lawrence S.
Unfollow Lawrence S.
Share Review
Report Review

Service delivery as expected.
May 23, 2022
Updated review

Great inventory and order process is very easy and comprehensive. All information regarding your order is laid out and easy to understand.

Date of experience: May 23, 2022

Quick and precise ordering information
August 20, 2020
Previous review

Quick and precise ordering information.

Date of experience: August 19, 2020