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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,554 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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100% Satisfied So far
May 11, 2022
Updated review

So far so good for me, not sure about after purchase

Date of experience: May 10, 2022

So far so good
May 4, 2022
Previous review

So far so good

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Great Tires, Fast Ship
May 11, 2022

So far very easy. Fast shipping and a great looking tire!

Date of experience: May 10, 2022
New Jersey
1 review
0 helpful votes
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Always happy with purchasing from Tire Rack
May 11, 2022
Updated review

Very good tires, I drive a Mercedes Benz coupe 450 and I purchased before winter tires, drivers excellent! I'm very very happy that's my third time to purchase a tires from your website.
Thank you

Date of experience: May 10, 2022

Very good tires
May 4, 2022
Previous review

Very good tires

Date of experience: May 4, 2022
Nebraska
1 review
0 helpful votes
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Fast shipping
May 11, 2022

I will continue to shop for tires on Tirerack for many years to come.

Date of experience: May 10, 2022
Colorado
1 review
0 helpful votes
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Got My Tires
May 11, 2022

I was a little bummed that my local tire shop wasn't an option to get my tires delivered but they were still able to deliver to my house which isn't too far away. They arrived a fee hours later than anticipated but still within 2 days of ordering so that was cool.

Date of experience: May 10, 2022
California
1 review
0 helpful votes
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Happy with purchase
May 11, 2022
Updated review

Very smooth ordering process... found what i needed right away..

Date of experience: May 10, 2022

Quick and easy..
October 28, 2020
Previous review

Quick and easy. Thank you

Date of experience: October 28, 2020
Florida
2 reviews
0 helpful votes
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Completely Satisfied
May 11, 2022

The whole process was very easy. Found what I was looking for.

Date of experience: May 10, 2022
Connecticut
1 review
0 helpful votes
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Customer service was excellent.
May 11, 2022
Updated review

Customer service agent made a great recommendation.

Date of experience: May 10, 2022

Easy ordering and a great price
April 1, 2022
Previous review

Easy ordering and a great price.

Date of experience: April 1, 2022

Great price and easy pick up
April 19, 2020
Previous review

Great price and easy pick up.

Date of experience: April 19, 2020
New Jersey
1 review
0 helpful votes
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Outstanding!
May 11, 2022
Updated review

My experience was good. My tires arrived on time and the price was affordable.

Date of experience: May 10, 2022

My experience was good
April 24, 2022
Previous review

My experience was good.

Date of experience: April 24, 2022
Pennsylvania
1 review
0 helpful votes
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FedEx delivered 2 of 4 tires - waited 72 hours called TR CS and they sent 2 more tires UPS which arrived the next day - 24 hours after that FedEx delivered the second pair of tires to my mechanic. Still waiting for UPS to retrieve the replacement set of tires. Because I am away on assignment I could not personally check with my mechanic to see what's what. If and when UPS retrieves the replacement set of tires that TR sent me - then I will rest easy. I do not want to be charged for the replacement set.

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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I always shop at TIRE RACK
May 10, 2022

Awesome wonderful. Always great customer service. You should buy from them too.

Date of experience: May 10, 2022
Ohio
1 review
0 helpful votes
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Awesome service! :)
May 10, 2022

Great prices great products easy to use what more could you ask for also delivery was one day faster than expected!

Date of experience: May 10, 2022
Florida
1 review
0 helpful votes
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Right On Time
May 10, 2022

Great experience aways with Tire Rack
I'm always satisfied with the tires that I ordered and the service that I get from you guys.

Date of experience: May 10, 2022
Pennsylvania
1 review
0 helpful votes
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Great
May 10, 2022

I had a Good experience…………………………………………………………………………..

Date of experience: May 10, 2022
Michigan
1 review
0 helpful votes
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Easy to order and fast to research tire specifications.

Date of experience: May 10, 2022
Ohio
1 review
0 helpful votes
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Tire Rack
May 10, 2022

Very quick, easy to find what I needed and checkout. The product was delivered as expected and installed easily.

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Great experience as always
May 10, 2022

Good interface and info made the experience as easy as ever.

Date of experience: May 10, 2022
Pennsylvania
1 review
0 helpful votes
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Tire Rack's Rock!
May 10, 2022

This is not my first and won't be my last to shop here. Great customer service and very professional. Thank you!

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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Fast 'N Easy
May 10, 2022

Quick, easy, and had original equipment tire in stock

Date of experience: May 10, 2022
Kentucky
1 review
0 helpful votes
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Title
May 10, 2022

This has been very easy. Started easy. Middle way easy. And the end was also, very easy.

Date of experience: May 10, 2022