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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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So far very easy. Fast shipping and a great looking tire!
Very good tires, I drive a Mercedes Benz coupe 450 and I purchased before winter tires, drivers excellent! I'm very very happy that's my third time to purchase a tires from your website.
Thank you
I was a little bummed that my local tire shop wasn't an option to get my tires delivered but they were still able to deliver to my house which isn't too far away. They arrived a fee hours later than anticipated but still within 2 days of ordering so that was cool.
Very smooth ordering process... found what i needed right away..
The whole process was very easy. Found what I was looking for.
Customer service agent made a great recommendation.
My experience was good. My tires arrived on time and the price was affordable.
FedEx delivered 2 of 4 tires - waited 72 hours called TR CS and they sent 2 more tires UPS which arrived the next day - 24 hours after that FedEx delivered the second pair of tires to my mechanic. Still waiting for UPS to retrieve the replacement set of tires. Because I am away on assignment I could not personally check with my mechanic to see what's what. If and when UPS retrieves the replacement set of tires that TR sent me - then I will rest easy. I do not want to be charged for the replacement set.
Awesome wonderful. Always great customer service. You should buy from them too.
Great prices great products easy to use what more could you ask for also delivery was one day faster than expected!
Great experience aways with Tire Rack
I'm always satisfied with the tires that I ordered and the service that I get from you guys.
Easy to order and fast to research tire specifications.
This is not my first and won't be my last to shop here. Great customer service and very professional. Thank you!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

