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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great store. There is no need for me to type 0 characters. I ordered the tires, I received the tires.
Great selection and easy to buy. I place the order online and it was delivered the following day. Great service.
Always the best price, always received the product the next day. Great costumer service. I will never go anywhere else
Always love using Tire Rack. This time was no different. I would say the installer, though friendly was not prompt. It should never take 4 hours to install tires.
Been here before, great selection, good values. Excellent value and easy to shop and get installed.
I found Tire Rack to provide a fast and easy way to purchase my tires
I always count on Tire Rack for my tires, and you never fail me! The way your information is presented online and the inventory you offer is very satisfying!
I got a great deal on rims and tires for the track for my 1987 Porsche 944 turbo! Can't wait to try them out!
Why do I need to choose my installer when I have already chosen a -referred installer. Kind of redundant. But I still love Tire Rack and will continue to use your site for all my tires!
Order site is easy to navigate and checkout is simple.
Pretty painless... so far! Tire showed up the next day, at the installer. Installer was briefed and ready and had the tire on in 1 hour for a great price.
Didn't receive a corporate email reply from your customer service email until several days after tires were delivered. The questions were to be replied to prior to shipment. And in that late email reply my questions were left unanswered. Like a generic email reply.
Not what I expect from Tirerack.
Love shopping at TireRack, best prices, availability of products, and fast free shipping, been using TR for years. Dependable shipping, prices, installation, and product availability.
Tirerack delivers quickly and accurately with great customer service and availability of product
Very easy to navigate website and buy tires. All taxes and shipping shown beforehand and delivered to Fastech in Edmonton. Great staff there mounted them for a reasonable cost.
The test results and reviews helped make an informed decision.
Purchase and delivery of my tire was easy. Submitting a claim for the Hazard warranty is a bit challenging. Trying to download the receipts the system just keep spinning!
I sure hope they fit and look great. Received on time. Won't know if they fit and look great until they get put on in late October.
Here buying 1 tire for road hazard warranty. The Road hazard warranty system left me hanging, with no instructions on how to proceed to get a replacement tire due to a roofing staple through the sidewall. Car's been sitting on a flat tire since 3/9 waiting, and I had to call in, transferred 3 times, and sit on hold for 30 minutes to hear that I needed to come and buy a tire to move the process forward. Why did the claim system not have clear instructions?
I have purchased tires from Tire Rack a few times already. I like the great information on the website as well as the fact that you can ask a question through chat and easily place your order. The prices are reasonable, and delivery is fast. I live fairly close to the warehouse and I have a truck, so I picked up my tires and brought them to a Tire Rack recommended installer.
Was very quick and easy to make the purchase I needed. Will be back to give another review once I receive the product.
Good selection of tires, typing nonsense to make 50 characters before I hit delete.
Site made it easy to find information on all different brands and models of tires so that I could make an informed decision on what would fit my needs. It was easy to find good reviews. Easy to make purchase. Overall good experience thus far.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members