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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,744
shipping
28,708
quality
29,268
This company responds to reviews on average within 1 day

Instant Feedback

529,651 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great customer service
June 20, 2022

I like that I can see what the wheels look like on my vehicle. I also appreciate the online chat that was able to answer all my many questions.

Date of experience: June 20, 2022
Wisconsin
1 review
0 helpful votes
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Easy peasy. Appreciated Tire Rack's individual tire reviews and also consumer input. Comparisons between tires was easy by checking the box within the description.

Date of experience: June 20, 2022
Kentucky
1 review
0 helpful votes
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Perfect Wheels
June 20, 2022

Love the online tools. Being able to see the wheel on the car is all the difference. Amazon actually had the wheel slightly cheaper but I chose to stick with the professionals that helped me decide the perfect wheel.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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I'm a return customer. I like the way Tire Rack does business. Up front and no BS.

Date of experience: June 20, 2022
California
2 reviews
0 helpful votes
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Customer serv
June 20, 2022
Updated review

Satisfied with price and service with Tire rack, this is my 3rd order and very happy with cooper tires

Date of experience: June 20, 2022

The review help me decide either Michelin or Cooper,...
July 13, 2020
Previous review

The review help me decide either Michelin or Cooper, I had cooper 3 of my vehicles. No regrets, just not ready to buy a tire with a name brand with some bad reviews.

Date of experience: July 13, 2020
Arizona
1 review
0 helpful votes
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Princerichard
July 20, 2022
Updated review

Easy to use app and found exactly what I needed, very convenient! The only thing I didn't like was Discount Tire who installed them. I'm going to have to go back and have them balanced because of a vibration at highway speeds and the tires and wheels plus the inside of my car was so dirty! Grim all over the steeling wheel grease on my floor mats and grim and white stuff on the tires and wheels. It took me 30 minutes to clean up their mess. Tire Rack is great!

Date of experience: June 20, 2022
Albert K. TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.


Easy to use app and found exactly what I needed, very...
June 13, 2022
Previous review

Easy to use app and found exactly what I needed, very convenient!

Date of experience: June 13, 2022
Massachusetts
1 review
0 helpful votes
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3rd purchase
June 20, 2022

Tire delivery to 3rd party on time and no issue w installation and related ( alignment) services

Date of experience: June 20, 2022
Illinois
2 reviews
0 helpful votes
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Easy and quick!
June 20, 2022

When you need tires, you generally need them right away! Tire Rack has a great selection and shipped the tires super quickly!

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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2008 Miata
June 20, 2022

Found what I needed at excellent pricing. Site was easy to navigate though I wish there was more detail at time especially when they offer multiple options

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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Fast service………………………………………………………………………………………………..

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Easy purchase
June 20, 2022

Everything went smoothly and was easy. No issues. Easy to order and received in one day.

Date of experience: June 20, 2022
Georgia
2 reviews
0 helpful votes
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Good stuff
June 20, 2022
Updated review

Always easy, accurate parts info for the car I select

Date of experience: June 20, 2022

Easy quick and affordable
November 15, 2021
Previous review

Easy quick and affordable

Date of experience: November 15, 2021

Always easy to find the right stuff
October 29, 2021
Previous review

Always easy to find the right stuff

Date of experience: October 29, 2021
Texas
3 reviews
0 helpful votes
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Easy to use online ordering screens. Easy application finder. Found two options for my make and model.

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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Swift, Easy and clear process
June 20, 2022
Updated review

Car tire delivery was excellent, vendor for tire installation was very good too.

Date of experience: June 20, 2022

Easy Peasy
November 29, 2021
Previous review

Easy to navigate, and efficient delivery. Thank you.

Date of experience: November 29, 2021

Easy Breezy
February 22, 2021
Previous review

Easy Breezy

Date of experience: February 21, 2021
New York
1 review
0 helpful votes
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Simply Great experience!
June 20, 2022
Updated review

So fear so good haven't had any problems reviving a New replacement for defective tire

Date of experience: June 20, 2022

So far so good
June 13, 2022
Previous review

So far so good

Date of experience: June 13, 2022

Great so far...
August 3, 2021
Previous review

Great so far... tires are not yet here

Date of experience: August 3, 2021
Illinois
1 review
0 helpful votes
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Another good purchase
June 20, 2022

Second time doing this. Good prices and easy to do online

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Little confusing on the mobile install. However, the speediness of delivery helped greatly. Great tires, amazing price and the free road side hazard protection is a double plus!

Date of experience: June 20, 2022
Maine
2 reviews
0 helpful votes
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MP
June 20, 2022

Quick, fast and good website. We'll designed to make well informed choices on purchases.

Date of experience: June 20, 2022
Florida
1 review
0 helpful votes
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Old School Service
June 20, 2022
Updated review

I received the tires the next day! Stupendous service.

Date of experience: June 20, 2022

Great
January 27, 2021
Previous review

Great

Date of experience: January 27, 2021
North Carolina
1 review
0 helpful votes
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Pleasant
June 20, 2022

Easy to browse, compare and choose. Easy comparison including warranties

Date of experience: June 20, 2022