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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,751 reviews

We monitor reviews for authenticity

Wyoming
2 reviews
0 helpful votes
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Great Customer Service
June 22, 2022

Fast & Easy and have spoken to employees at Tire Rack. They are very knowledgeable and friendly.

Date of experience: June 22, 2022
California
1 review
0 helpful votes
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Ordered tires wanted. Tires in Stock, Tires shipped. Next Day tires arrived. Took to local tire shop, they installed. Tires have enhanced ride of vehicle immensely.

Date of experience: June 22, 2022
New Jersey
1 review
0 helpful votes
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My review
June 22, 2022

Quick easy smooth no problems shipped and received quickly

Date of experience: June 22, 2022
Ohio
1 review
0 helpful votes
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Great service
June 22, 2022
Updated review

Easy and fast. Would use them again or recommend them to anyone needing tires.

Date of experience: June 22, 2022

Great
October 4, 2019
Previous review

Great

Date of experience: October 4, 2019
Delaware
1 review
0 helpful votes
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Great company
June 22, 2022

The website is very easy to use, and it's evident there is a lot of research done, making it easy to decide on a purchase. I have ordered before with Tire Rack, and continue to be very impressed with the ordering and delivery of the tires.

Date of experience: June 22, 2022
Connecticut
1 review
0 helpful votes
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Great customer service.
June 22, 2022

Great prices and very good prompt service. Got the tires next day.

Date of experience: June 22, 2022
South Dakota
1 review
0 helpful votes
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Fast
June 22, 2022

Was happy overall with my experience. From Navigating the website to payment and communication was top notch. Delivery was on time!

Date of experience: June 22, 2022
California
2 reviews
0 helpful votes
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Convenient
June 22, 2022

This was a convenient and quick way to get new tires in our rural location.

Date of experience: June 21, 2022
Texas
3 reviews
0 helpful votes
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Great experience
June 22, 2022

Great experience so far for someone who is technologically challenged and also automotive challenged.

Date of experience: June 21, 2022
Arizona
1 review
0 helpful votes
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First time …
June 22, 2022
Updated review

No issues. I will do this again. Great experience.

Date of experience: June 21, 2022

So far so good
June 12, 2022
Previous review

So far so good. First time shipping to an installer. We will see how it goes.

Date of experience: June 11, 2022
Washington
1 review
0 helpful votes
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Smooth
June 22, 2022

Very precise and descriptive. The videos and tire scores helped a lot in my decision. Great layout and selections.

Date of experience: June 21, 2022
New York
1 review
0 helpful votes
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Great
June 22, 2022

The system was easy and the prices were just right

Date of experience: June 21, 2022
Illinois
1 review
0 helpful votes
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Website was easy to use and I like the fact it lets you know if they don't make a certain tire in your size

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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Stuff
June 22, 2022
Updated review

Best thing about this place is not only does it have customer reviews but also often testing of their own. A listing of anticipated tread life over the point system would be nice but the current system work well as is.

Date of experience: June 21, 2022

Well see once delivered
December 14, 2020
Previous review

Well see once delivered

Date of experience: December 14, 2020
Ohio
1 review
0 helpful votes
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Wonderful experience!
June 22, 2022

Great easy to find what I wanted. Web sight was customer friendly. Great selection to choose from. Easy check out and great payment options.

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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Quality
June 22, 2022

Great products with a warranty and reputation. Great customer service

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Wheels for my 335i...
June 21, 2022

Tire Rack, simply the best... I made my decision, made the purchase and had the wheels installed. Great look!

Date of experience: June 21, 2022
New York
1 review
0 helpful votes
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Very satisfied
June 21, 2022

Great options and very easy to use. Also it's a lot cheaper!

Date of experience: June 21, 2022
Mexico
1 review
0 helpful votes
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Fast and great!
June 21, 2022

Quick and easy so happy! No tire shop had my tire but tirerack did!

Date of experience: June 21, 2022
Indiana
1 review
0 helpful votes
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In stock tire
June 21, 2022

I'm a snob when it comes to picking tires, I know what I'm buying and I know what I want.
My only problem is, the tire I usually pick is only in stock at tire rack.

Date of experience: June 21, 2022