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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,799
shipping
28,763
quality
29,323
This company responds to reviews on average within 1 day

Instant Feedback

530,447 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good product
June 29, 2022

Easy navigation, fast shipping. Happy with the product.

Date of experience: June 28, 2022
Wisconsin
1 review
0 helpful votes
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Excellent Customer Experience!
June 29, 2022

Customer assistance was excellent, Determined the best load rating for our delivery van, correcting a problem that was due to the improper load rating of the original set of tires. Delivery of tires was prompt and excellent even though we are in a rural location. This is the second set of tires purchased from Tire Rack and so far, I have nothing but good things to say about the experience. The first set was a set of Blizzak snow tires on rims which was actually delivered, mounted and balanced, in less than 48 hours. The integrity of service is a testimony to the quality of the products, the organization of the warehouse and pack/ship departments and the dedication of the employees. We will continue to use Tire Rack going forward for all our vehicles whenever possible. Keep up the good work!

Date of experience: June 28, 2022
California
1 review
0 helpful votes
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Everything I expected
June 29, 2022

Quick to find right tire by using the filters I was able to find a tire that met my criteria within my budget.

Date of experience: June 28, 2022
California
1 review
0 helpful votes
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Hawk disc& & pass
June 29, 2022
Updated review

So easy, for great, looks great... Can wait to feel the difference.

Date of experience: June 28, 2022

Can't wait to get my new parts!
June 22, 2022
Previous review

Can't wait to get my new parts!

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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The Best!
June 29, 2022

Clint at x4675 was quick and prompt to answer all my questions. Look forward to having the tires shipped out to me in such short time. Thanks Team!

Date of experience: June 28, 2022
Illinois
3 reviews
0 helpful votes
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Allowed me to evaluate a few different options, and run it past a knowledgeable expert by chat and phone.

Date of experience: June 28, 2022
Texas
2 reviews
0 helpful votes
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Continental Horse on the Pony
June 28, 2022
Updated review

Couldn't be simpler, I've used the site both on the computer and phone, and it always works very well and is extremely simple to navigate.

Date of experience: June 28, 2022

First Tire Rack Purchase
December 22, 2020
Previous review

After calling several local tire shops I was a bit confused about the best options as well as price, so Tire Rack was a much simpler method to shop, read reviews and ultimately make what I felt was the best selection. Pricing for the tires I selected was in line, though not substantially less than local stores, so I'm confident the price I paid was fair and reasonable. I appreciated that a Tire Rack Rep took the time to call me, and then also send a text message when I couldn't answer, to double check fitment since I ordered a tire size other than OEM. Even with that delay the tires arrive the following day. The installer told me that I won't be happy with the free road hazard, should I need to use it, but time will tell – if the situation ever arises.

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Great service
June 28, 2022

Great price and availability. Installer was amazing!

Date of experience: June 28, 2022
New Jersey
1 review
0 helpful votes
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Great selection. Quality tires. Awesome tires. Good prices. Fast delivery. Current dot no old tires.

Date of experience: June 28, 2022
New Jersey
1 review
0 helpful votes
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Like a charm
June 28, 2022

Easy Peasy, simple to search after entering vehicle information, gave good better and best options, liked all the review information which made me select the right tire.

Date of experience: June 28, 2022
District of Columbia
1 review
0 helpful votes
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Good
June 28, 2022

Very good pleased with the experience would do it again

Date of experience: June 28, 2022
Massachusetts
1 review
0 helpful votes
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Fast shipping
June 28, 2022
Updated review

Excellent website easy to use will always use tire rack for tire purchases

Date of experience: June 28, 2022

Fast and easy
June 24, 2021
Previous review

Fast and easy

Date of experience: June 23, 2021
New York
1 review
0 helpful votes
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Michelin Dooley tires!
June 28, 2022

I buy all my tires here! Super happy with this supplier! Not happy with the price, but I don't blame tire rack!

Date of experience: June 28, 2022
New York
1 review
0 helpful votes
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Great Place to Buy Tires!
June 28, 2022

Got what I needed! Fast shipping. Great products. Will shop with Tire Rack again. A+++

Date of experience: June 28, 2022
California
1 review
0 helpful votes
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New tyres
June 28, 2022

As always, Tirerack is on point. Delivered without issue. TO the correct location.

Date of experience: June 28, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience.
June 28, 2022
Updated review

Very Easy to order. CS is great. Always have a great experience.

Date of experience: June 28, 2022

Great Service
August 3, 2021
Previous review

Great Service

Date of experience: August 3, 2021
Washington
1 review
0 helpful votes
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Easy to find the tire size I was looking for. Free shipping is killer too.

Date of experience: June 28, 2022
Michigan
1 review
0 helpful votes
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Tire Rack service
June 28, 2022
Updated review

We always order from Tire Rack. Great to deal with and always quick

Date of experience: June 28, 2022

They make it easy to find the correct tires for your...
September 20, 2021
Previous review

They make it easy to find the correct tires for your vehicle and then ship them free to your choice!

Date of experience: September 19, 2021

Very easy to make the order
May 19, 2020
Previous review

Very easy to make the order. What I love is that you ship directly to the installer! Free shipping... how awesome is that!. Thank you!

Date of experience: May 19, 2020
Texas
1 review
0 helpful votes
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Traveling Man
June 28, 2022

Always easy and quick delivery with great pricing from Tire Rack. Com

Date of experience: June 28, 2022
New Jersey
1 review
0 helpful votes
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Very good
June 28, 2022

Very good very happy very quick very simple very happy

Date of experience: June 28, 2022