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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,754
shipping
28,718
quality
29,278
This company responds to reviews on average within 1 day

Instant Feedback

529,871 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Installation included?
June 30, 2022

Was the price of installation at Firestone included? I had to pay them extra.

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Delivery delay
June 30, 2022

Price and availability are excellent but when I ordered online it said they would ship on 6-30 and arrive 7-1. I even received a phone call on the 30th confirming my order and stating it was going out that day. When I never saw a tracking email/number on 7-1, I called and turns out they didn't ship until 7-1 and therefore delayed my delivery until 7-5.

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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The site is very easy to use. The tires arrived the day after I ordered them which is extremely fast.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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2020 AMG63s
June 30, 2022

It was ok when I was checking out the delivery start 2 day shipping but once I got the email confirmation to front tires came from Delaware and the rear tires came from GA and they 6 days because of the holiday

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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GMC truck tires
June 30, 2022

No issues with order. Arrived on time. Will buy again when necessary.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Great service
June 30, 2022
Updated review

Last set of tires came quick and as advertised. Tires where in great shape

Date of experience: June 30, 2022

Easy to use website
June 21, 2022
Previous review

Easy to use website

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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All around happy
June 30, 2022

Great experience from every aspect of the service from start to finish

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Ordering tires from Tire Rack and having them mounted & balanced by one of their preferred local tire shops (America's Tire) was real convenient. Now I just have to starting putting miles on them.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Best tire shopping experience
June 30, 2022

Easiest way to buy tires and also great price. Will definitely recommend.

Date of experience: June 29, 2022
Pennsylvania
1 review
0 helpful votes
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Cheaper than what my buddy could get "at cost" at his shop. This is saving me big time and they ship for free to my house?! Awesome!

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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Yokahama G058
June 30, 2022

I've used Tire Rack for my family's tires for MANY years. Its Easy to find a good tire and compare, and order. Ships to my house in a day or two. I'm a Technician, so I install my own. Couldn't be easier!

Date of experience: June 29, 2022
Arizona
1 review
0 helpful votes
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Great experience!
June 29, 2022

Much better pricing than I found anywhere else. If you're able to wait a few days for delivery it's well worth it. Highly recommend.

Date of experience: June 29, 2022
Arizona
2 reviews
0 helpful votes
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A lot of information and reviews available for each brand of tire.

Date of experience: June 29, 2022
New Mexico
2 reviews
0 helpful votes
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Very fast delivery of a tire we needed
June 29, 2022
Updated review

The tire was delivered in less than 48 hours. Excellent!

Date of experience: June 29, 2022

Shopped with TR for years, used Michelin tires since...
March 4, 2022
Previous review

Shopped with TR for years, used Michelin tires since 1976 on some cars, Only issue with TR was years ago bought some Goodyear Eagles (?) for my Z 28. Apparently these tires were not "cooked" correctly as sidewalls were so squishy the car was absolutely dangerous to drive, even gently. Had to pay the $100 shipping to return them to TR. I know TR knew what the problem was but they acted like they never heard of this defect. I don't buy "car" tires anymore, these are for my wife's BMW. Prob would not buy tires for myself at TR.

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
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Good experience
June 29, 2022

EASY AND FAST. Got my tires. Installed same day almost. Very quiet and smooth ride so far

Date of experience: June 29, 2022
Nebraska
1 review
0 helpful votes
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It was great
June 29, 2022
Updated review

Great was really easy to order. If you had problems there was someone that would help you out

Date of experience: June 29, 2022

Very happy ordering from you
June 28, 2022
Previous review

Very happy ordering from you

Date of experience: June 28, 2022
New York
1 review
0 helpful votes
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ORDERING WAS EASY AND VEHICLE SPECIFIC WHICH IS WHAT MADE ME GO WITH TIRERACK. THEY ALSO HAD A SUPERIOR SELECTION TO ALL THE OTHER SITES I VISITED. + THE FREE SHIPPING.

Date of experience: June 29, 2022
District of Columbia
1 review
0 helpful votes
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Fast and easy
June 29, 2022

Easy filter for type of tire and installer. I would use this site again.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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NOKIAN ENCOMPASS AW01
June 29, 2022

Called Clancy and verified the tires we wanted were in stock. He was able to confirm and helped out a ton.
Thanks Tire Rack!

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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Outstanding services
June 29, 2022

Employees showed outstanding customer services and had great personalities

Date of experience: June 29, 2022