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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Was the price of installation at Firestone included? I had to pay them extra.
Price and availability are excellent but when I ordered online it said they would ship on 6-30 and arrive 7-1. I even received a phone call on the 30th confirming my order and stating it was going out that day. When I never saw a tracking email/number on 7-1, I called and turns out they didn't ship until 7-1 and therefore delayed my delivery until 7-5.
It was ok when I was checking out the delivery start 2 day shipping but once I got the email confirmation to front tires came from Delaware and the rear tires came from GA and they 6 days because of the holiday
No issues with order. Arrived on time. Will buy again when necessary.
Last set of tires came quick and as advertised. Tires where in great shape
Great experience from every aspect of the service from start to finish
Ordering tires from Tire Rack and having them mounted & balanced by one of their preferred local tire shops (America's Tire) was real convenient. Now I just have to starting putting miles on them.
Easiest way to buy tires and also great price. Will definitely recommend.
Cheaper than what my buddy could get "at cost" at his shop. This is saving me big time and they ship for free to my house?! Awesome!
I've used Tire Rack for my family's tires for MANY years. Its Easy to find a good tire and compare, and order. Ships to my house in a day or two. I'm a Technician, so I install my own. Couldn't be easier!
Much better pricing than I found anywhere else. If you're able to wait a few days for delivery it's well worth it. Highly recommend.
A lot of information and reviews available for each brand of tire.
The tire was delivered in less than 48 hours. Excellent!
Shopped with TR for years, used Michelin tires since 1976 on some cars, Only issue with TR was years ago bought some Goodyear Eagles (?) for my Z 28. Apparently these tires were not "cooked" correctly as sidewalls were so squishy the car was absolutely dangerous to drive, even gently. Had to pay the $100 shipping to return them to TR. I know TR knew what the problem was but they acted like they never heard of this defect. I don't buy "car" tires anymore, these are for my wife's BMW. Prob would not buy tires for myself at TR.
EASY AND FAST. Got my tires. Installed same day almost. Very quiet and smooth ride so far
Great was really easy to order. If you had problems there was someone that would help you out
ORDERING WAS EASY AND VEHICLE SPECIFIC WHICH IS WHAT MADE ME GO WITH TIRERACK. THEY ALSO HAD A SUPERIOR SELECTION TO ALL THE OTHER SITES I VISITED. + THE FREE SHIPPING.
Easy filter for type of tire and installer. I would use this site again.
Called Clancy and verified the tires we wanted were in stock. He was able to confirm and helped out a ton.
Thanks Tire Rack!
Employees showed outstanding customer services and had great personalities
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

