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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Purchasing was easy I'll make a final review once we receive the order.
It was ok and had little trouble ease and convenient quick and close
Easy to choose from available on line data. Tires shipped immediately and arrived on schedule.
Need more cues to click on your web site - I would get left in the order process with
No way to click - Scott
Shipped very fast and easy! Simple ordering, fast delivery. Simply amazing!
Easy website to order on... super price and fast delivery.
Let it snow.
Gus on the chat was a great help in getting my order rushed out
This is the second time I have ordered tires from Tirerack and both times the tires were shipped quickly without any issues or problems. I will be buying another set for my daughters car in a couple months.
GREAT WORKING WITH YOU., ALWAYS GREAT SERVICE, WILL RECOMMEND, AND CONT OK NUE TO BUY YOUR PRODUCTS IN THE FUTURE.
Reasonable pricing, easy site to navigate. The reviews really help in the decision making. Love the suggestions for trusted installers. This is the third time I bought tires on here. Thank you.
Fast and right on time. Will use again. I have recommended you all to a lot of people.
It's truly is the best way to buy tires from the best company with the best people keep up the great work
Incredible sales professionals in your call center. As you long as you continue to maintain a great sales staff, include shipping in prices quoted on your site, and offer a full 2 year non pro-rated warranty I will continue to buy every set of tires from TR.
Easy ordering and Gill was very helpful in proper tire selection.
User friendly, easy to navigate, prices are competitive and/or comparable with other tire centers. What was nice was the option of delivery and install locations while purchasing the tires.
Always my first stop to tire shop! No issues, fast delivery, and was able to make the installation appointment online with the purchase.
Always fast and efficient on the shipping. Road Hazard claim is just crickets chirping.
It doesn't get any easier than this. I see why they are the leading online tire retailer.
Very easy to use website, online order, delivery and choice of mounting vendor makes the whole process very easy and pleasant to use.
I am a returning customer. This is my 3rd purchase online with Tire Rack. Three makes and models of vehicles, and all three purchases were smooth, no issues, on time, and recommended installers were easy to schedule. They were all professionals and reasonably priced. This is the way (and the company) I will do business with from here on. No more haggling, no more hidden fees, no more vendors "finding" make believe issues with my vehicle to hinder me out the door.
Was the price of installation at Firestone included? I had to pay them extra.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members