Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love it when you place an order and things flow like they should but Tire Rack went one step further. After choosing the tires I wanted to purchase, the next steps was a recommended installer. How cool was that? Chose the installer, they shipped the tires directly to them. I set up the appointment of my choice online. I loved it!
Easily ordered a set of tires, I picked the install date and time. Thats pretty convenient.
Ive bought tires from TR for over 15 years and never had an issue that customer service couldnt fix in a phone call. Great service.
My first experience with tirerack was super easy. Wide selection to choose from and easy shipping to nearby installers. Now I'm back again. Thanks!
I've been using TireRack for many years. Always BMW, Mercedes. Now my son has a Subaru WRX and his brakes were not up to track duty. I called but also could not match a good option through tire rack. We tried EBC Yellowstuff which melted after 2 laps. The Hawk track pads worked but you had no options for the back... still trying and can't believe how hard it is to get parts for Subaru. BMWs are very easy
I have been a regular Tire Rack customer for years. Its super easy to order, the selection and prices are great, delivery is quick and free and my installer gets the job done in no time. What's not to like?
Purchased another set of Tires for my 2014 Jeep grand cherokee.
Just as great as this one. I keep coming back because the standard is the standard and I know exactly how my experience will be.
Bought 4 truck tires and was able to compare and make the right choice for us without much effort and got delivered to a local installer.
I first ordered from TireRack.com when I moved to the US in 2005. My series of WRXs have been outfitted by TireRack. They've always had great prices and a site that gives confidence that you'll get the right thing first time.
I always use Tire Rack! Please never do like those other companies and start delivering cheap stuff. So far, I have loved every tire and they have been top notch. Plus I'm a girl!
I liked the large amount of brands available for tires and wheels. Customer reviews helped me weed out the tires that wouldn't work for me. They also helped me narrow down the list of tires that worked for my expected driving conditions. The number of nearby installers and a description of what services they provided was also very helpful.
A great, reliable contributors to vintage and enthusiast needs; probably 12-15 sets over the years. Todd is an excellent, expert advisor
I like Tire Rack for the wide selection of tires and wheels, and having reviews on the tires is a real plus. You get to choose by filtering whatever parameter is your most important - brand, price, category, etc. They work really well for how I research and buy tires.
Seemless. Their top pick for installation had a non-direct phone number. I went with number 3 on the list and it was very good. Saved $200 total on 3 tires and installation.
I appreciate the customer and tire rack ratings. The videos helped me make an informed decision as test driving myself is of course not a possibility.
I always use TireRack, and the process is seamless, although it would be great if you could offer Military-Discount for US-Military Veterans.
Service is always great
This is my third time ordering from tire rack, It can't get any easier and the prices are amazing compared to my local tire shop chains. Highly recommend.
I was sent a wheel and tire set with incorrectly installed TPMS sensors. Had to go to a shop to prove to you it was your fault.
I just bought some Vredestien for my Camaro. I was asked about sizing since I modified it slightly from factory. Tire Rack cares and wants you to be happy with the correct Tire. I verified it was intentional and my tires came. Wow! What a ride quality difference. Never liked run flats and to get them off and new tires on is so fulfilling. Car is comfortable now.
It was a year ago prior to this purchase. I really like the ratings comparison s and classification of tires for comparison. I usually have a good idea what i want for my application but like to see performance comparisons.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Omar, I’m truly sorry for the trouble and frustration caused by the incorrectly installed TPMS sensors. We appreciate you bringing this to our attention and will have reviewed. Hoping this order goes smoother.