On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Thank you... really pleasant. Thank you Guy, for your help...
Great price, and fast delivery. Product had a great description
Great price comparisons, amazon was cheaper, but would take longer.
I received my tires in 1 day! They were exactly what I ordered and arrived in excellent condition. The DOT manufacture date showed the tires were "fresh" and not old tires. I would recommend to others.
No complaints - fast & easy. Glad to find the part I needed!
Always love this site. Very easy to use and shipping speed is perfect.
One day delivery of 275/35 Z rated tires! Who does that! TR does! Easy to find what i needed!
Works fine, I might have a reference to, if the tires need or could benefit from using tubes. I would increase the models of cars in your data base to back into the 1940s forward, you seem stuck in the late to mid 60s. I also might show a window to compare other tires in the same size and slightly large/smaller.
It's easy to find quality products. I like the reviews as well.
Placed my order for wheels and tires online, 5 minutes after ordering I got a phone call and was told the tires I selected won't fit on the rims. They went thru what they had and found tires, updated my order. I received my front tires in 4 days, my rear tires were 2 weeks out not in stock, however they got their hands on a set and I will be receiving them 2 days after my partial shipment. When you pay 2900. 00 for something you hope to have then asap, and they delivered, very happy and would order with them again in the future
This was the easiest way to buy tires. I ordered them online, they were delivered to the installer and they installed them. Could not have been easier. I'm buying tires this way in the future.
Within 10 minutes of ordering 4 tires for my 350Z I was called and informed my front tires were on back order until September and given a choice of waiting for them and have delivery of all 4 at same time or having my rear tires delivered to my Firestone installer and cancelling my front tires and ordering them elsewhere. This experience just amazed me.
Excellent help by staff. And chat was very helpful
I went online typed in tires, found the website, selected a specific type of tires, found the tires I wanted with a good rating, they were not available, chose the next best tires, order them, had them sent to my preferred installer, had them installed, tested them, got a link for rating in my email, and now rating it.
Easy to navigate and find products. Quick shipping. Had some hard to find products.
Easy to do business with. Great web site. I have done business for over 20 years. Always have been satisfied.
Very fast delivery on original and replacement order, but returning and getting wrong size rear brake pads replaced took forever. Online catalog had the wrong product information listed for my car last year (2021), but has since been corrected.
Easy and you had the Hawk Performance Ceramic brake pads I wanted.
Tire Rack was great. The delivery service was horrible. I was told I would receive the tires on Monday. I received one tire that day. I received two more tires on Tuesday and the last one on Wednesday. Good thing I didn't schedule them to be installed prior to Wednesday.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members