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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,729
shipping
28,693
quality
29,253
This company responds to reviews on average within 1 day

Instant Feedback

529,190 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Smooth experience in all respects - ordering, delivery to installer - AAA facility at convenient location, and installation by the installer -cost within estimate, and installation time also as expected. Happy customer.

Date of experience: July 6, 2022
Illinois
3 reviews
0 helpful votes
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AWESOME! It was easy to order. They had a multitude of tires to choose from. The store was easy to navigate and delivery was quick and seamless.

Date of experience: July 6, 2022
Indiana
1 review
0 helpful votes
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Greta service
July 6, 2022

Great place to buy tires, super fast delivery too.

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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Was not too happy with my shipping time because they said I would receive my springs by July 8 never got them till July 12 so I had to cancel my appointment for the 9th, to install them and wait a few weeks before I could get another appointment which sucked because I needed them on the car for a car show I was going to show my car in, I guess I have just gotten too used to buying stuff on Amazon being on time when they said it would get there, it was there for the most part, and even before sometimes

Date of experience: July 5, 2022
California
1 review
0 helpful votes
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Good quality. Fast service.
July 6, 2022

Easy to navigate website. Good prices. Very satisfied.

Date of experience: July 5, 2022
Czechia
2 reviews
0 helpful votes
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Amazing! Customer service, Sales Sucks!
August 5, 2022
Updated review

The sales rep did find the tire but told me that there is no warranty on the damaged tires. The customer service person sent me to make sure I got the same tire to match the 4 I bought in September. Customer service is amazing. Sales associates were not helpful at all. Rude at times..

Date of experience: July 5, 2022

I picked out tires which i wanted your website noted...
October 15, 2021
Previous review

I picked out tires which i wanted your website noted them as in stock. I ordered them and they were not only not in stock but would not be delivered for a month.

Date of experience: September 14, 2021
New York
1 review
0 helpful votes
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Good Affordable tires
July 6, 2022

I really like how Tire Rack allows me to compare tires so I know what I am purchasing and can review consumer satisfaction ratings. The free shipping also makes Tire Rack the best deal being offered in my area.

Date of experience: July 5, 2022
Ohio
1 review
0 helpful votes
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Tires
July 5, 2022

Super easy and great pricing. I will definitely buy tires from here again.

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
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Always exemplary! Easy to order, pay, deliver, and get installed.

Date of experience: July 5, 2022
Connecticut
1 review
0 helpful votes
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Another Happy Customer
July 5, 2022

This is my 4th order from Tire Rack. Always easy website to navigate and use. Shipping is always fast and pricing is the best I've found.

Date of experience: July 5, 2022
District of Columbia
1 review
0 helpful votes
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No hassle
July 5, 2022

Not much to say. I was shopping around for tires and you guys could get it to me at the right price

Date of experience: July 5, 2022
Idaho
1 review
0 helpful votes
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So far, so good
July 5, 2022

It was a pain trying to decide which tires to buy. The on liine chat helped

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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UNSURE ABOUT WHERE TIRES ARE BEING SENT? I HAVE INSTALLER AREA FILLED OUT, BUT NOT CONFIRMED THAT IS WHERE THEY ARE BEING SENT TO?

Date of experience: July 5, 2022
Missouri
1 review
0 helpful votes
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Needed New Tires
July 5, 2022

Easy breezy. Tire Rack had what I needed and for a fair price. Delivery was on time and without issue.

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
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As Promised
July 5, 2022

Tire Rack, proved to be an excellent way to order tires. I used my service station and had the tires delivered there. They arrived as promised.

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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Good system to ensure you have the right tires. Great customer service from selection to order to shipping to product received.

Date of experience: July 5, 2022

Good system
June 29, 2022
Previous review

Good system

Date of experience: June 29, 2022
Georgia
1 review
0 helpful votes
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You can't beat Tire Rack!
July 5, 2022
Updated review

Great selection and easy to navigate the website. My tires and wheels came professionally mounted and balanced with centering insert rings installed. Shipping time was just a few days from 2/3 of the way across the country. Couldn't be more satisfied!

Date of experience: July 5, 2022

Alway use Tire Rack
February 1, 2020
Previous review

Alway use Tire Rack. You guys are the best!

Date of experience: February 1, 2020
Maryland
2 reviews
0 helpful votes
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Great Price Fast Shipping!
July 5, 2022

Awesome as always. The shipping was super fast and the price was cheaper than anywhere else I saw.

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
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Tire Rack Review
July 5, 2022
Updated review

TireRack website was easy to use, and the Sales Agent confirmed that I was ordering the correct items. I would recommend TireRack to others.

Date of experience: July 5, 2022

TireRack website was easy to use, and the Sales Agent...
July 5, 2022
Previous review

TireRack website was easy to use, and the Sales Agent confirmed that I was ordering the correct items.

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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Old replaced by new
July 5, 2022
Updated review

Easy and neat, went to website found my desired tires after identified my vehicle, then went to checkout. Very good

Date of experience: July 5, 2022

Easy and neat
June 29, 2022
Previous review

Easy and neat

Date of experience: June 29, 2022