Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,669
shipping
28,633
quality
29,193
This company responds to reviews on average within 1 day

Instant Feedback

528,197 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow william Q.
Unfollow william Q.
Share Review
Report Review

StillBill
July 2, 2022
Updated review

Return customer, multiple orders over many years. Go to company for tire purchases for all my vehicles. Will use again.

Date of experience: July 2, 2022

Return customer
September 30, 2019
Previous review

Return customer. Great shopping experience, good customer service, competent sales persons, quick delivery, excellant pricing.

Date of experience: September 30, 2019
North Carolina
1 review
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Get what you pay for …
July 2, 2022

Get what you pay for. Kind of expensive compared to buying locally..

Date of experience: July 2, 2022
Louisiana
1 review
0 helpful votes
Follow Cameron D.
Unfollow Cameron D.
Share Review
Report Review

Has what others did not!
July 2, 2022

Easy buying experience! Simple and they even called me to make sure I had the right tire.

Date of experience: July 2, 2022
Michigan
1 review
0 helpful votes
Follow COLBY P.
Unfollow COLBY P.
Share Review
Report Review

Wow!
July 2, 2022

Very easy to use and tucker was quick to help. The steps to place a big order as in wheels and tires were very easy.

Date of experience: July 2, 2022
Virginia
2 reviews
0 helpful votes
Follow Lawrence X.
Unfollow Lawrence X.
Share Review
Report Review

Impressed with the packaging.
July 2, 2022

First time order with TireRack.
The wheels and tires arrived in good shape. Lug nuts and center caps were well protected.

Date of experience: July 2, 2022
Washington
1 review
0 helpful votes
Follow RAJEEV O.
Unfollow RAJEEV O.
Share Review
Report Review

Good Web Site Product Layout. Easy to Order & Ship to Installer of your choice. Ordering & Delivery Texts/Emails are prompt & convenient

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Excellent tires, prices, and customer service. Have been a long time customer and appreciate your service, quality, and customer care.

Date of experience: July 2, 2022

Excellent
November 23, 2020
Previous review

Excellent

Date of experience: November 22, 2020
New Jersey
1 review
0 helpful votes
Follow Don U.
Unfollow Don U.
Share Review
Report Review

Chevy Silverado Tires
July 2, 2022

A flawless shopping experience! Very user-friendly and customer focused.

Date of experience: July 2, 2022
Florida
1 review
0 helpful votes
Follow Matthew R.
Unfollow Matthew R.
Share Review
Report Review

The in-depth testing on each tire is incredibly helpful. Real testing and reviews just cannot be beaten.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
Follow Efren K.
Unfollow Efren K.
Share Review
Report Review

Completely satisfied
July 2, 2022

Easy to navigate the site with clarity on all services provided.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
Follow Juanita F.
Unfollow Juanita F.
Share Review
Report Review

Excellent
July 2, 2022

The website is easy to use. I was kept up to date regarding the delivery. My tires were delivered to my mechanics shop.

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
Follow Regan W.
Unfollow Regan W.
Share Review
Report Review

Perfect…..
July 2, 2022

Website is clear and accurate. Quality looks great and Tire Rack isn't just interested selling Tires and once the sale is done they simply move on. They provided every option I needed.
Thank You

Date of experience: July 1, 2022
Michigan
1 review
0 helpful votes
Follow Levi M.
Unfollow Levi M.
Share Review
Report Review

Ok if they truly are in stock
August 1, 2022
Updated review

I have been trying to order for a while now. You falsely indicate quantities, and the story changes once the order is placed. At this point, this is my last attempt with your company. If it happens again I will write this company off and never make another purchase with you.

Date of experience: July 1, 2022

Misrepresents availability
July 27, 2022
Previous review

Misrepresents availability

Date of experience: June 26, 2022
New Hampshire
1 review
0 helpful votes
Follow Irving Z.
Unfollow Irving Z.
Share Review
Report Review

Quick clear informative. Plenty of items with rating to choose from

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Browning D.
Unfollow Browning D.
Share Review
Report Review

Drives allot better than before So smooth and Quiet

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
Follow Gayle L.
Unfollow Gayle L.
Share Review
Report Review

Fast Rolling
July 1, 2022

Easy to work with the ordering process. Tires delivered quickly. Website was clear and streamlined.

Date of experience: July 1, 2022
Wisconsin
3 reviews
0 helpful votes
Follow JARVIS L.
Unfollow JARVIS L.
Share Review
Report Review

Tire Rack had a wide variety of tires that fit my needs at prices ranges that were easily affordable. I had access to the highest quality services and Tire Rack even helped me locate an expert installer. My purchase was shipped and arrived within days. My appointment had already been set, so I was able to get in and get my tire installed and I was back on the road within an hour. It was the easiest, fastest appointment I have had in quite a while. Thank you Tire Rack!

Date of experience: July 1, 2022
Kansas
2 reviews
0 helpful votes
Follow Bradford Z.
Unfollow Bradford Z.
Share Review
Report Review

Arrived a day early. Shop that installed them was impressed. Because the best they could do was $300 more and take another two weeks for the same tires.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Zachary E.
Unfollow Zachary E.
Share Review
Report Review

Best deal
July 1, 2022

Don't know which order this one belongs to, had a delay one set of tires. But still came in a timely manner.

Date of experience: July 1, 2022
Arizona
1 review
0 helpful votes
Follow Drue Z.
Unfollow Drue Z.
Share Review
Report Review

Best ordering online service.
July 1, 2022

Very easy to select the proper tires. Thanks
The wide selection of tires and comparison features.

Date of experience: July 1, 2022