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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Return customer, multiple orders over many years. Go to company for tire purchases for all my vehicles. Will use again.
Return customer. Great shopping experience, good customer service, competent sales persons, quick delivery, excellant pricing.
Get what you pay for. Kind of expensive compared to buying locally..
Easy buying experience! Simple and they even called me to make sure I had the right tire.
First time order with TireRack.
The wheels and tires arrived in good shape. Lug nuts and center caps were well protected.
Good Web Site Product Layout. Easy to Order & Ship to Installer of your choice. Ordering & Delivery Texts/Emails are prompt & convenient
Excellent tires, prices, and customer service. Have been a long time customer and appreciate your service, quality, and customer care.
A flawless shopping experience! Very user-friendly and customer focused.
The website is easy to use. I was kept up to date regarding the delivery. My tires were delivered to my mechanics shop.
Website is clear and accurate. Quality looks great and Tire Rack isn't just interested selling Tires and once the sale is done they simply move on. They provided every option I needed.
Thank You
I have been trying to order for a while now. You falsely indicate quantities, and the story changes once the order is placed. At this point, this is my last attempt with your company. If it happens again I will write this company off and never make another purchase with you.
Quick clear informative. Plenty of items with rating to choose from
Easy to work with the ordering process. Tires delivered quickly. Website was clear and streamlined.
Tire Rack had a wide variety of tires that fit my needs at prices ranges that were easily affordable. I had access to the highest quality services and Tire Rack even helped me locate an expert installer. My purchase was shipped and arrived within days. My appointment had already been set, so I was able to get in and get my tire installed and I was back on the road within an hour. It was the easiest, fastest appointment I have had in quite a while. Thank you Tire Rack!
Arrived a day early. Shop that installed them was impressed. Because the best they could do was $300 more and take another two weeks for the same tires.
Don't know which order this one belongs to, had a delay one set of tires. But still came in a timely manner.
Very easy to select the proper tires. Thanks
The wide selection of tires and comparison features.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

