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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Worst website user experience. It "loses" all my order history. It's a pain to retrieve my old orders. I purchased tires on June and needed them replaced through road hazard but the process is ridiculous and non intuitive. Jumping through unnecessary hoops for road hazard.
Second time using Tire Rack. Our precious service guy told us about them. Really helped us find a good price for our older Nissan Armada. Would definitely recommend them.
Great website and very easy to use.
Gill was super helpful and made this effortless! Huge win for chat support and Gill, I probably wouldn't have ordered here if it wasn't for him
I always buy my tires on Tire Rack and take them tj my installer myself. This saves me money as it allows me to choose who has the most economical mount and balance fees. I also really like the specials and close outs section. That section has great brands and premium tires at an affordable price. Not to mention fast shipping! I always recommend Tire Rack
A sales representative even contacted me to confirm and make sure that I ordered the proper size tires.
Self explanatory. Tires are tires and if you wanna one wheel peel they should be cheaper for one slick baby!
Found the discontinued tire I was looking for and was able to schedule the service online. Totally exceeded my expectations.
Would prefer to just have a replacement tire shipped and delivered to my home in the event of necessary replacement due to road hazard
Ordered some tires. Truy were there in two days and right where I told them to leave them. A++++
TireRack has been my top choice for tire replacement for several decades.
I have the TireRack to replace the tires on some of my cars from 2006 up to now.
Tire Rack is a vendor that I can count on. Shipments always arrive on time and have the autocross tires I need.
I love the available selection of brands & sizes on TireRack.com the last set of tires I ordered on this website were great! I also like the details in each tires summary. It really helped me decide what I wanted. Thank you!
Simple, good price, convenient shipping to tire store for free
Loved ordering my last set of 4 extreme contacts from you guys, they have been super amazing tires.
Just had a flat, ordered 2 more. But I need them before the weekend. And the sad part is they wont be delivered till Monday. The 22nd.
Wish I could just pick these up real quick 😂
If that is possible please do contact me back
*******140
Love working with you guys, always have the best selections as well.
Thank you for allowing me to give you guys 5
Great prices and selection I was really impressed by the sites easy operation
Very good fast delivery great service knowledgeable staff.
I purchased truck tires previously from you business.
Great. That is why I am coming back. Ordered tires from you back in 2022
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


USMAR, we’re really sorry to hear about the frustrating experience you've had with our website and the road hazard process. Your feedback means a lot, and we're actively working to make ordering and returns smoother and more straightforward. Thank you for sharing your thoughts as it helps us improve.