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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,665
shipping
28,629
quality
29,189
This company responds to reviews on average within 1 day

Instant Feedback

528,106 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Worst website user experience
September 29, 2025

Worst website user experience. It "loses" all my order history. It's a pain to retrieve my old orders. I purchased tires on June and needed them replaced through road hazard but the process is ridiculous and non intuitive. Jumping through unnecessary hoops for road hazard.

Date of experience: September 19, 2025
Rachel R. — TireRack Rep
6 months ago

USMAR, we’re really sorry to hear about the frustrating experience you've had with our website and the road hazard process. Your feedback means a lot, and we're actively working to make ordering and returns smoother and more straightforward. Thank you for sharing your thoughts as it helps us improve.

Virginia
2 reviews
2 helpful votes
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Easy way to find great prices for tires!
September 29, 2025
Updated review

Second time using Tire Rack. Our precious service guy told us about them. Really helped us find a good price for our older Nissan Armada. Would definitely recommend them.

Date of experience: September 19, 2025

Great website and very easy to use
December 19, 2020
Previous review

Great website and very easy to use.

Date of experience: December 19, 2020
New York
1 review
0 helpful votes
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Gill is amazing
September 29, 2025

Gill was super helpful and made this effortless! Huge win for chat support and Gill, I probably wouldn't have ordered here if it wasn't for him

Date of experience: September 19, 2025
Pennsylvania
1 review
0 helpful votes
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Great Value and Selection
September 29, 2025

I always buy my tires on Tire Rack and take them tj my installer myself. This saves me money as it allows me to choose who has the most economical mount and balance fees. I also really like the specials and close outs section. That section has great brands and premium tires at an affordable price. Not to mention fast shipping! I always recommend Tire Rack

Date of experience: September 19, 2025
Montana
1 review
0 helpful votes
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Excellence
September 29, 2025
Updated review

A sales representative even contacted me to confirm and make sure that I ordered the proper size tires.

Date of experience: September 12, 2025

Mr Happy
September 18, 2025
Previous review

4 tires for my truck, came on time with everything there.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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Make tires cheap again
September 29, 2025

Self explanatory. Tires are tires and if you wanna one wheel peel they should be cheaper for one slick baby!

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Found the right tire at the right price
September 29, 2025

Found the discontinued tire I was looking for and was able to schedule the service online. Totally exceeded my expectations.

Date of experience: September 18, 2025
Texas
1 review
0 helpful votes
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Warranty Process
September 29, 2025

Would prefer to just have a replacement tire shipped and delivered to my home in the event of necessary replacement due to road hazard

Date of experience: July 18, 2025
Ohio
1 review
0 helpful votes
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Awesome
September 29, 2025

I've bought several sets of tires and tire rack is awesome!

Date of experience: September 18, 2025
Illinois
1 review
0 helpful votes
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Vette
September 29, 2025

Great experience and ease of use with their website.

Date of experience: September 18, 2025
Michigan
2 reviews
0 helpful votes
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Great Company
September 29, 2025

Ordered some tires. Truy were there in two days and right where I told them to leave them. A++++

Date of experience: February 5, 2024
Pennsylvania
1 review
0 helpful votes
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Wide selection of tires
September 29, 2025

TireRack has been my top choice for tire replacement for several decades.
I have the TireRack to replace the tires on some of my cars from 2006 up to now.

Date of experience: September 18, 2025
Oregon
1 review
0 helpful votes
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Dependable service
September 29, 2025

Tire Rack is a vendor that I can count on. Shipments always arrive on time and have the autocross tires I need.

Date of experience: November 23, 2022
California
1 review
0 helpful votes
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Great selection good prices
September 29, 2025

I love the available selection of brands & sizes on TireRack.com the last set of tires I ordered on this website were great! I also like the details in each tires summary. It really helped me decide what I wanted. Thank you!

Date of experience: August 18, 2017
California
1 review
0 helpful votes
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Good price easy shipping
September 29, 2025

Simple, good price, convenient shipping to tire store for free

Date of experience: September 18, 2023
Florida
1 review
0 helpful votes
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Loved ordering my last set of 4 extreme contacts from you guys, they have been super amazing tires.
Just had a flat, ordered 2 more. But I need them before the weekend. And the sad part is they wont be delivered till Monday. The 22nd.
Wish I could just pick these up real quick 😂
If that is possible please do contact me back
*******140
Love working with you guys, always have the best selections as well.
Thank you for allowing me to give you guys 5

Date of experience: September 18, 2025
New York
1 review
0 helpful votes
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Great prices
September 29, 2025

Great prices and selection I was really impressed by the sites easy operation

Date of experience: November 20, 2024
South Carolina
1 review
0 helpful votes
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Great price
September 29, 2025
Updated review

Very good fast delivery great service knowledgeable staff.

Date of experience: September 18, 2025

Excellent
September 19, 2025
Previous review

Good gooooooooooooooooooooooooooooooooooooooooood

Date of experience: September 9, 2025
Pennsylvania
1 review
0 helpful votes
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I purchased truck tires previously from you business.

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
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Great company
September 28, 2025

Great. That is why I am coming back. Ordered tires from you back in 2022

Date of experience: September 18, 2025