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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Good prices and availability on the Firestone Firehawk Indy 500 tires. Ordering was easy and the recommended installation process was seamless
Easy to navigate site and see all the options. Good filter choices to show you what tires you want.
Easy to use, user oriented and convenient from start to end as well as transparent process till the end!
Very well done. Loved the experience. Hoping the installation will be of the same quality.
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I chose the mobile tire installation. The ordering itself was good as Costco was back ordered a month. The installation was scheduled within a week and very professionally done. The installer, Andrew, was wonderful - answered all questions, and very efficient.
This is the second time I have ordered from Tire Rack and had the tires shipped directly to an auto shop.
The experience from selection through tire change was extremely efficient and user friendly.
Please also include an option to add delivery message to identify the purchaser
Very easy ordering and product selection. Price was very fair and reasonable.
The entire process was quick and easy. From. Finding what I needed to receiving my tires at the shop less than 48 hours later.
Long term customer, always fast shipping, excellent service and great selection.
Easy and convenient process from reviewing and buying to scheduling install at my workplace so I did not have to miss any work.
Great except the mobile installer wasn't available. Great Service
Quick and easy with lots of review info on making the right tire decision
Great tire selection and found the tire the car came stock with, last a long time and great handelling when doing a quick turn.
Tire rack helped me out, my tires were toast. Most of the shops didn't have what I was looking for an take up to two weeks, they where price right and they had an option for people come out to put them which I wasn't disappointed in doing it. Thanks tire rack
I found out after my purchase that I paid $50 more for an all terrain tire than what all the local tire shops were selling them for. Could have saved $200 shopping locally. But the tires arrived very quickly.
I ordered the tires at work on my phone (work nights) and they arrived in less than 48 hours. I have only driven about 100 miles on them so far, but it's a much better ride.
Just ordered for shipping to my house.
Easy to find products, good selection, fast delivery
Customer service from Tire Rack was impeccable. Paid for overnight and FedEx delivered it 4 business days later.
Found reliable highly rated tires at a competitive price for my truck.
Good tires available / Easy to use site.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

