Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the wide selection and fast delivery. Very good experience with the website and the delivery.
Had the wheels I wanted and the tires I wanted to put on them
The en-tire transaction was a pleasure. Searching for tires at a great price and scheduling installation was simple, easy, and a great value.
Chat line was helpful in choosing these tires. Pricing and website is good.
Great selection and prices. Tires were is stock and delivered in 1 day.
Great service. The price was very good and quick delivery. No Problems.
Great easy to navigate website, great options. This site is making me put more characters in to submit this review but my first sentence is all I have to say. Short and sweet and true.
Fuggin decent price, great selection of quality wheels, pickup/installation in South Bend is probably the best thing happening in that city.
Quick, and easy as always. I highly recommend tire rack for all your wheels and tire needs.
User friendly website, always friendly service and fast shipping! This is my 3rd time buying wheels from TireRack! Absolutely love these guys!
User friendly website, always friendly service and fast shipping! This is my 3rd time buying wheels from TireRack! Absolutely love these guys!
Website is well organized with loads of info and guidance. The chat function was very helpful to clear up a quick question before I could order.
Unbeatable selection, great prices, awesome service
Called the installer upon notice of delivery. They could not find it in their system, but found the tires on site with a visual inspection. Not sure where there was a system breakdown in communication.
Great selection and I appreciate the linkage to the right tires for my vehicle.
Excellent experience. The tires arrived in one day after I placed the order.
So easy to get one tire versus the usual you need two tires if you get a new one!
Easy to re-order tire. Site is easy to navigate. Good selection of tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

