Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent experience; provided ratings (specifically, comfort ratings) that helped me select the proper tires.
Excellent service. Got what I ordered on time and no hassle.
Although the tires I purchased are virtually the same size as the ones I'm replacing they do not appear as a recommended option or as even an optional pick. The replacement tires are Section width-. 4 wider, Tread width-. 5 wider, Diameter-. 3 wider and 9 revolutions per mile more. Close enough for government work and verified by Tire Rack personnel.
This survey is to long and redundant questions. I would cancel my survey but it has control over my Phone
Website was great in deciding which tires to get was smooth once you figure your price range
Love tire rack! I have ordered a lot of tire packages fr
I love Tirerack. I buy all of my tires there. I love their reviews and rely on them when purchasing a new brand of tires for the 1st time
I love tirerack. Prices, and their inventory and I been dealing with tirerack ever since the 90's and the staff is so professional
Easy to find what I needed. Yesterday I ordered the wrong size and I was able to cancel that order quickly and effortlessly. Great company!
Easy to find what I need and always have good choices
Great people. After I ordered my tires I was contacted to make sure that the tires I ordered were correct for my vehicle. After that 2 days later my tires showed up. I'll be using them from now on.
Helpful and very easy! Customer service on the phone was pleasant as well
Best selection, best stock, home installation of tires. Hard to beat.
It was a smooth process and quick delivery. Very satisfied!
Everything went fast and smooth. I will tell everyone I know about Tire Rack. Stress free experience!
Worth doing business with you!
I have ordered from you more than once in the past and expect to do so again in the future. Why would I change if you are still giving good service.
I have been using Tire Rack for almost 5 years now and they are now my go-to place for tire shopping.
They have made tire replacement a piece of cake.
Awesome tire seller and fast shipping and good deals
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

