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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,858 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Good Experience
August 1, 2022

Second time ordering from Tire Rack and not disappointed. Everything arrived in good condition. No issues thus far.

Date of experience: July 31, 2022
Minnesota
1 review
0 helpful votes
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Hold air
August 1, 2022
Updated review

Nice options for tire brands. Excellent selection of rim sizes. The reviews help me make my decision on which tires to purchase.

Date of experience: July 31, 2022

Nice options for tire brands
August 1, 2022
Previous review

Nice options for tire brands. Excellent selection of rim sizes.

Date of experience: July 31, 2022
Delaware
1 review
0 helpful votes
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Great service!
August 31, 2022

The technician who installed the tires arrived promptly and provided friendly, fast and efficient service. I will highly recommend this company to anyone!

Date of experience: July 31, 2022
New Jersey
1 review
0 helpful votes
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Kind tirerack
July 31, 2022

Very easy and quick service. I choose pick up service this order. I got the wrong way to pick up. Then they were kind to help me.

Date of experience: July 31, 2022
Michigan
1 review
0 helpful votes
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Good buy caliber paint
July 31, 2022

Had what I needed at a good price, & was less than other sellers

Date of experience: July 31, 2022
California
2 reviews
0 helpful votes
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Thank you for a quick and easy experience
July 31, 2022
Updated review

Quick and easy every time. Good recommendations from others

Date of experience: July 31, 2022

Quick easy
April 11, 2022
Previous review

Quick easy

Date of experience: April 11, 2022

Quick and fairly easy
April 9, 2022
Previous review

Quick and fairly easy

Date of experience: April 9, 2022
Colorado
1 review
0 helpful votes
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Easy to navigate web cite, good pricing, the people, were curtious, and polite, recieved my order on time, thank you.

Date of experience: July 31, 2022
Missouri
1 review
0 helpful votes
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The right product at the right price
July 31, 2022
Updated review

Easy to use website. Found product very easily. Would purchase again.

Date of experience: July 31, 2022

Everything flowed well
October 11, 2020
Previous review

Everything flowed well. Intuitive web site.

Date of experience: October 10, 2020
Connecticut
1 review
0 helpful votes
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Nice tires
July 31, 2022

Awesome experience, site was very easy to navigate. Made for an easy buying experience.

Date of experience: July 31, 2022
California
2 reviews
0 helpful votes
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Satisfied customer
July 31, 2022
Updated review

Always an excellent experience and good deal as I compare with other tire websites

Date of experience: July 31, 2022

Quick and easy ordering process
February 19, 2022
Previous review

Quick and easy ordering process

Date of experience: February 18, 2022

Was able to find the tire size I wanted
July 18, 2020
Previous review

Was able to find the tire size I wanted. Thank you

Date of experience: July 17, 2020
Louisiana
1 review
0 helpful votes
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Tire Rack
July 31, 2022

Great job! Shipping was quick and on time. Updated through process constantly

Date of experience: July 31, 2022
Georgia
1 review
0 helpful votes
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Overnight delivery doesn't mean overnight mounting
July 31, 2022
Updated review

My tire arrived the next morning, but Mr. Tire didn't get to it for another day. As a small ticket item for them, it definitely wasn't a priority. (And there's also the added fee for the mounting.)

Date of experience: July 31, 2022

Quick and easy order process
July 25, 2022
Previous review

Quick and easy order process.

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
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.
July 31, 2022

Great experience very good product and customer service.

Date of experience: July 31, 2022
Illinois
1 review
0 helpful votes
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NOT TOO BAD,,, JUST WORRIED IF TIRES WILL BE OK OR WARRANTIED WELL A LITTLE PRICEY COMPARED TO FIRESTONES COOPERS ETC WONT KNOW COMPLETELY UNTIL MY NEW WHEELS ARRIVE AND THEY ARE MOUNTED

Date of experience: July 31, 2022
Pennsylvania
1 review
0 helpful votes
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Good experiance
July 31, 2022

Quick cheep and very good … quick response time. Xxx

Date of experience: July 31, 2022
Maryland
1 review
0 helpful votes
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Exactly as Expected
July 31, 2022

Found what I needed and easy order process. Needed a new tire which could not be fixed due to a nail. Prices quoted to mount tire on rim at NTB were not accurate and ended up being over 2x what tire rack estimated.

Date of experience: July 31, 2022
New York
1 review
0 helpful votes
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Perfect
July 31, 2022

Wonderful prices and quickly delivered. Was impressed.

Date of experience: July 31, 2022
Hawaii
1 review
0 helpful votes
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Tire Rack online ordering
July 31, 2022

It was extremely easy to order and the item was available!

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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90% great!
July 31, 2022

The 10% lacking was with carrier delivery i. E., they left all 4 tires in front of my garage door and not porch. There was no notification until Tire Rack sent it to me, which is AFTER, the driver confirms electronically, tire rack receives it and updates status. In that time they could have easily been taken.
I subscribe to a neighborhood app that allows all neighbors to share issues, etc. The most popular to date are stolen packages, like mine.

Date of experience: July 30, 2022
Texas
2 reviews
0 helpful votes
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Quality with savings
July 31, 2022

Nice looking and good quality tires at a fair price. Delivered as promised.

Date of experience: July 30, 2022