Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy can't be any happier with my purchased
Easy to order and quick online access and fast delivery
Great selection, Great price, and quick and convenient delivery to a partnered installer.
Very good deal and the customer service was excellent very good installation quick and friendly business couldn't ask for a better job
Excellent website, information and navigation. This is the second order I've made at Tire Rack. They always make it easy to find the correct product.
Very easy to place order when my vehicles are saved in my account.
Great! Really enjoy the services and products. I can count on my (Rims) wheels to not get damaged when getting new tires. Other commercial shops destroy my wheels each time.
Love the service. Chris was great. Very professional each time he services my vehicle.
Truly appreciate how easy it is to find what I'll looking for and book installation too. Big help.
Very easy and clear steps to finding and ordering merchandise. Good work!
Outstanding and easy to use. From order to delivery this company is second to none. Tires were delivered when they said they would be and tracking inquiries were greeted politely with accurate detail. I will refer everyone to Tire Rack!
Have dealt with TireRack in the past and was very satisfied. Pretty much my go to for new tires.
Repeat buyer on Tire Rack. Great site and simple ordering.
Easy experience and good quality tires for good prices
Site is well detailed and easy to follow. Having the available installers noted before purchase is wonderful. The entire process was easy and fast.
Always an Easy Comparison with other tires for my vehicle.
Well designed website, easy to use, prices are competitive. Selection is great.
Excellent tire selection for severe winter tires and unbelievably quick delivery. I got my 4 tires the next day. I couldn't believe how quickly it came. Thanks
Excellent inventory and selection of winter tires.
Easy to compare different tire options for my high performance vehicle
Great selection, competitive prices, easy ordering, appreciated the back up since tires purchased were not OEM size
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

