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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,064 reviews

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New Jersey
1 review
0 helpful votes
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Excellent
August 28, 2022

Very easy and convenient. Prices were exactly what we were looking for.

Date of experience: August 28, 2022
Oklahoma
1 review
0 helpful votes
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It was quick and easy
August 28, 2022

Went smooth and easy and i loved that they sent me a email before charging or anything to make sure I knew the tires I was getting weren't stock for my car which was nice in the case I didn't know that.

Date of experience: August 27, 2022
New Hampshire
1 review
0 helpful votes
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Great experience
August 27, 2022

My experience so far was good. I liked the ability to compare many different sets of tires at the same time.

Date of experience: August 27, 2022
New York
2 reviews
0 helpful votes
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Easy Peasy
August 27, 2022

Quick and Easy. Ordered Tuesday…came Friday. Winter tires mounted with TPMS on nice wheels. Just what I wanted.

Date of experience: August 27, 2022
Michigan
1 review
0 helpful votes
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Lj
August 27, 2022

Great prices fast delivery and product matches for what I need

Date of experience: August 27, 2022
Kansas
1 review
0 helpful votes
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Pleasant tire purchase
August 27, 2022

Able to research, compare, price, evaluate, best value

Date of experience: August 27, 2022
Florida
1 review
0 helpful votes
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Great service and product
August 27, 2022

Great service easy to find my product and ex excellent delivery time

Date of experience: August 27, 2022
South Carolina
1 review
0 helpful votes
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Excellent second time I'm using them on time to my installer prompt no trouble or I wouldn't have used them twice

Date of experience: August 27, 2022
Wisconsin
1 review
0 helpful votes
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Great transaction on a set of winter wheels and tires for my new Audi S4. Website was easy to use, shipping was super fast, and the price was great. Also, the team was great in helping me determined the diameter for Audi center hub caps for various wheels.

Date of experience: August 27, 2022
Michigan
3 reviews
0 helpful votes
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Great website to make tire shopping easy. Great pricing and financing, too.

Date of experience: August 27, 2022

Simple ordering process
July 11, 2020
Previous review

Simple ordering process. Fast shipping. Tire Rack is a great company that I have used for twenty years.

Date of experience: July 10, 2020
Florida
2 reviews
0 helpful votes
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UPS screw-up
August 27, 2022
Updated review

Your website frustrated me to no end! Could have been me, I think it was UPS that dropped the ball but not sure. The order was shipped in 2 orders and didn't get the last 2 tires till several days later...

Date of experience: August 27, 2022

Your website frustrated me to no end!
September 20, 2022
Previous review

Your website frustrated me to no end!

Date of experience: August 21, 2022
Kansas
1 review
0 helpful votes
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Tires were nicer than expected.
August 27, 2022

They are great! Have used them in the past. Great website.

Date of experience: August 27, 2022
Pennsylvania
1 review
0 helpful votes
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Tire rack always makes purchasing tires easy and painless.

Date of experience: August 27, 2022

Wonderful selection of tires and reliable website
November 18, 2021
Previous review

Wonderful selection of tires and reliable website.

Date of experience: November 17, 2021
New York
1 review
0 helpful votes
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I love Tire Rack and especial my latest purchase!
August 27, 2022
Updated review

Tire Rack is super easy to do business with. I got my tires delivered in two days - faster than they promised. In my case I was replacing original tires on my Chevy Impala. I choose the Michelin CrossClimate 2. These tire are expensive and worst every penny. They dramatically improved handling, ride comfort, and cabin noise. Way better than the originals when the car was brand new. It feels like I'm drive and new, and much improved car!

Date of experience: August 27, 2022

Waylon at customer service answered all my questions
October 1, 2019
Previous review

Waylon at customer service answered all my questions - a big help. On line order process is easy and straightforward

Date of experience: October 1, 2019
Florida
2 reviews
0 helpful votes
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Porsche Tires
August 27, 2022

Easy Website use! Able to find the right tires for my vehicle very quickly! Very Good price!

Date of experience: August 27, 2022
Florida
1 review
0 helpful votes
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Great service
August 27, 2022

Easy shopping!
And quick delivery and wonderful follow through!

Date of experience: August 27, 2022
Tennessee
1 review
0 helpful votes
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Needed a Replacement Tire in a Pinch
August 27, 2022
Updated review

I bought tires recently and hit a pothole and wrecked a tire. Y'all still are selling same tire so I'm able to replace just the one. Great!

Date of experience: August 27, 2022

Great price and quick delivery!
March 17, 2022
Previous review

It was easy to select my vehicle and find a bargain on tires. They call me Bargain Bryan and I feel like I'm living up to my aka using your site

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Great service
August 27, 2022

Simple to order and priced right. The whole process was quick and easy

Date of experience: August 27, 2022
Tennessee
1 review
0 helpful votes
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Great Buy
August 27, 2022

I was able to determine exactly which tires I wanted/needed for my F-150 through you reviews and videos. I then was able to get them at a great price (w/rebates) through you site. And delivery was fast and easy. Thank you TR.

Date of experience: August 27, 2022
Texas
1 review
0 helpful votes
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1972
August 27, 2022

I do like the fitment part of this site. I dont know what else to say.

Date of experience: August 27, 2022