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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Went smooth and easy and i loved that they sent me a email before charging or anything to make sure I knew the tires I was getting weren't stock for my car which was nice in the case I didn't know that.
My experience so far was good. I liked the ability to compare many different sets of tires at the same time.
Quick and Easy. Ordered Tuesday…came Friday. Winter tires mounted with TPMS on nice wheels. Just what I wanted.
Great service easy to find my product and ex excellent delivery time
Excellent second time I'm using them on time to my installer prompt no trouble or I wouldn't have used them twice
Great transaction on a set of winter wheels and tires for my new Audi S4. Website was easy to use, shipping was super fast, and the price was great. Also, the team was great in helping me determined the diameter for Audi center hub caps for various wheels.
Great website to make tire shopping easy. Great pricing and financing, too.
Simple ordering process. Fast shipping. Tire Rack is a great company that I have used for twenty years.
Your website frustrated me to no end! Could have been me, I think it was UPS that dropped the ball but not sure. The order was shipped in 2 orders and didn't get the last 2 tires till several days later...
Your website frustrated me to no end!
They are great! Have used them in the past. Great website.
Tire rack always makes purchasing tires easy and painless.
Wonderful selection of tires and reliable website.
Tire Rack is super easy to do business with. I got my tires delivered in two days - faster than they promised. In my case I was replacing original tires on my Chevy Impala. I choose the Michelin CrossClimate 2. These tire are expensive and worst every penny. They dramatically improved handling, ride comfort, and cabin noise. Way better than the originals when the car was brand new. It feels like I'm drive and new, and much improved car!
Waylon at customer service answered all my questions - a big help. On line order process is easy and straightforward
Easy Website use! Able to find the right tires for my vehicle very quickly! Very Good price!
I bought tires recently and hit a pothole and wrecked a tire. Y'all still are selling same tire so I'm able to replace just the one. Great!
It was easy to select my vehicle and find a bargain on tires. They call me Bargain Bryan and I feel like I'm living up to my aka using your site
Simple to order and priced right. The whole process was quick and easy
I was able to determine exactly which tires I wanted/needed for my F-150 through you reviews and videos. I then was able to get them at a great price (w/rebates) through you site. And delivery was fast and easy. Thank you TR.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

